Home Forums Theme Support Dokan Subscription not activated

This topic is: resolved

This topic contains 4 replies, has 3 voices, and was last updated by  Nayem 3 years, 6 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #72993

    Laurens
    Member
    Post count: 7

    Hi,

    I've bought your subscriptions for Dokan module and installed it.
    I managed to add a subscription package.
    However, when I purchase the subscription package with a test seller account on the website, and approve the order manually, the subscription is not activated.
    In fact, there are no subscriptions at all in WP-admin->Dokan->Subscription.

    Also, when I navigate to WP-admin->Users->test user, and move all to the bottom of the page (‘dokan subscription' section), the select box doesn't contain any options, so it looks like that's related to the issue.

    Could you please check this?
    I'm working on a localhost, so please check it on your local computer.

    Thanks.

    #72995

    Laurens
    Member
    Post count: 7

    Hi,

    Found out already what the issue was by looking at the source code.
    I needed to use the validity option instead of recurring option.

    Best Regards,
    Laurens

    #73017

    Nayem
    Moderator
    Post count: 6480

    I am very glad to know that you have found the solution. I am marking this topic as resolved.

    #73611

    Angelica
    Member
    Post count: 1

    This happens to me as well the money comes out but the subscription never pairs and I don't get the option to manually approve it. And if so how do I do it with a reoccurring membership

    #73649

    Nayem
    Moderator
    Post count: 6480

    Hello Angelica,

    Please create a new topic about your issue. It will help us to provide solution correctly. This topic has been resolved.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Subscription not activated’ is closed to new replies.