Home Forums Theme Support Dokan Subscription Plan purchased but not enabling

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This topic contains 53 replies, has 4 voices, and was last updated by  Nayem 3 years, 9 months ago.

Viewing 15 posts - 16 through 30 (of 54 total)
  • Author
    Posts
  • #54913

    Sergey Rybalka
    Member
    Post count: 4
    This reply has been marked as private.
    #54915

    Nayem
    Moderator
    Post count: 6480

    Please follow this reply- #54582.

    #54950

    Sergey Rybalka
    Member
    Post count: 4

    Unfortunately insert the code has not changed the situation. The opportunity to choose a free plan not.
    Besides, we do not plan to use paypal. Free package does not need to pay through any gateways.

    I ask you also comment on the problem of attributes.

    #54956

    Nayem
    Moderator
    Post count: 6480

    I will suggest you to create a new topic. Because your issue is different from this topic.

    Thanks.

    #54967

    Sergey Rybalka
    Member
    Post count: 4
    #55099

    Mubasher
    Member
    Post count: 97

    Hello,

    I am still having issues with subscription enabling. Payment goes through but seller can not activate the purchased subscription.

    #55104

    Nayem
    Moderator
    Post count: 6480

    Please make sure that you have recieved the IPN confirmation from PayPal. And you have enabled the both gateway PayPal and PayPal adaptive payments with API.

    Thanks.

    #55188

    Mubasher
    Member
    Post count: 97

    Yes I have received all the settings via the PayPal developer site (application number) and PayPal website with my credentials. Can I give you my PayPal username and password to check. It is the same for both sites- developer and normal PayPal.

    It's begining to annoy me now.

    #55190

    Mubasher
    Member
    Post count: 97

    Also if my PayPal gateway is working and I am receiving payment when they select a subscription plan does that not mean my PayPal is working.

    My issue is after paypment ( I can recover payment with PayPal) the subscription plan is NOT activating?? So clearly it is website not PayPal.

    #55191

    Nayem
    Moderator
    Post count: 6480

    Hello Mubasher,

    I have asked that did you get the IPN notification after purchasing the subscription pack by the seller. Seller will be able to upload product when you will get IPN confirmation.

    #55195

    Mubasher
    Member
    Post count: 97

    Yes I recieved an email from PayPal with transaction number etc with paypment amount. Also recieved an email from Dokan website with confirmation of subscription plan purchased.

    Clearly shows it's not a payment issue but a website issue!

    #55239

    Nayem
    Moderator
    Post count: 6480

    I am not talking about the email of the order details. Please check this video- https://www.youtube.com/watch?v=oCivDxMpUcs. You have to make sure that you have IPN setup. Here is a doc for IPN which must needed for recurring subscription- https://developer.paypal.com/docs/classic/products/instant-payment-notification/.

    Thanks.

    #55280

    Mubasher
    Member
    Post count: 97

    After checking the video makes sense and I have the following URL in my IPN URL and is enabled.

    I'm not sure if this is the correct URL as I understand it is meant to be linked to a page where it has the PayPal script installed.

    Please confirm if this is the correct URL?

    http://Multishopz.com/shop/my-cart

    Or do I have just the website address like http://Multishopz.com

    #55281

    Mubasher
    Member
    Post count: 97
    This reply has been marked as private.
    #55287

    Nayem
    Moderator
    Post count: 6480

    Hello Mubasher,

    Yes, We will check your site. Give us your details.

Viewing 15 posts - 16 through 30 (of 54 total)

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