Home Forums Plugin Support Others Transaction Failed – Dokan and PayPal Adaptive Plug Ins

This topic contains 6 replies, has 2 voices, and was last updated by  towhid 3 years, 9 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #54626

    Jayden
    Member
    Post count: 3

    The plugins seems quite buggy, in sandbox it just not work therefore I straight try it out on LIVE.

    1) Chained payment -> When checkout and fill in all details when link to paypal and get message
    “We can't process this payment. Try linking your bank account to your PayPal account, then try again.”

    2) Parallel payment -> Able to proceed to paypal payment, after buyer pay with credit card and choose “Pay” button then still same get this error message “We can't process this payment. Try linking your bank account to your PayPal account, then try again.”. Although it have this message then I check the paypal account, for seller receive the money however for owner did not receive the money. The commission money just went disappear.

    3) For logging your setting there write “Log PayPal events, such as IPN requests, inside woocommerce/logs/paypal-7fbdc18f1a23b25c97d6ff47089c6f98.txt” however I find in my hosting did not have that log file, and did not event have the logs folder.

    I been working with paypal staff for few days and yet we found out the problem might come from your plugin

    Website : http://www.thebagretailer.com

    #54704

    towhid
    Participant
    Post count: 4505

    Hello Jayden,

    Make sure you have configured “Dokan PayPal Adaptive” accurately.

    Please read all the documentation from the following link. Which will help you to know the plugin precisely.

    http://docs.wedevs.com/category/add-ons/dokan-add-ons/paypal-adaptive-payments/

    Thanks

    #54716

    Jayden
    Member
    Post count: 3

    Hello towhid,

    I did followed the documentation exactly but still it throws error.

    Could you please advise on this?

    #54750

    towhid
    Participant
    Post count: 4505

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #54914

    Jayden
    Member
    Post count: 3

    I have send using the form, please help me out .

    #55520

    Jayden
    Member
    Post count: 3

    Hey there, i still did not receive any support from your side…..
    I had been already send the login details since last week.

    #55691

    towhid
    Participant
    Post count: 4505

    Hello Jayden,

    I am relly sorry for my late reply. You have entered API App ID in Sandbox mode. Can you please remove the APP ID and make a test. Please let me know the result when done.

    Thanks

Viewing 7 posts - 1 through 7 (of 7 total)

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