[tweak] Order refund by seller removed

This topic contains 1 reply and 2 voices, and was last updated by Sekander Badsha 9 years ago
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April 18, 2015 at 5:35 pm 41678
Sekander Badsha Is it not possible for sellers to refund orders any longer? Can you explain the intended workflow?
April 18, 2015 at 10:56 pm 41717
Sekander Badsha Sekander Badsha

Hello Tor,

We had included the default product upload form of WooCommerce. With the new update of WooCommerce, the refund option got included too. But we were not managing anything for refunds. Neither we included any calculation for refunds.

So the refund button just standing there to do nothing. So we removed that in this version to avoid confusion.

If the admin is receiving all the payments, then admin will handle the refund and dispute out of the system and mark the order as refunded.

The same applies for the sellers when using PayPal Adaptive and Stripe Connect. Sellers will handle the disputes out of the system and mark the order as refunded.

If you are still confused and need more detailed information, feel free to ask again 🙂

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