Unable to activate plugin after re-install

This topic contains 5 reply and 2 voices, and was last updated by towhid 8 years, 9 months ago
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July 1, 2015 at 4:26 pm 53937
towhid Hello, Due to a corrupt database, I had to re-install wordpress, however I now can't activate my WP project Manager Pro. I still have 9 months of updates left and I'm still using the exact same domain and ip address i.e this is still the exact same site that I originally activated the plugin on. I have a number of other paid plugins that were able to be re-activated without any problems. What is required to reactivate this plug-in?
July 2, 2015 at 11:26 am 54002
towhid towhid

Hello Bryce,

Please download the plugin from your account at wedevs.com and then install it again and see what happen.

Please let me know the result.

Thanks

July 2, 2015 at 12:38 pm 54026
Bryce Bryce

Thanks for your reply,

I downloaded the plugin and re-installed the plugin, but I still get the following error:-

WP Project Manager Error: Pleae activate your copy

I have also double checked that I have entered the correct activation email address and licence key as per my account page at webdevs.com, so this all appears to be fine, however my licence key still wont activate.

Regards,

Bryce.

July 4, 2015 at 9:16 am 54174
towhid towhid

Hello Bryce,

We have already reset the licence. Please let me know the result.

Thank you 🙂

July 5, 2015 at 4:08 pm 54333
Bryce Bryce

Yes that worked, thanks you.

July 6, 2015 at 10:06 am 54384
towhid towhid This reply has been marked as private.
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