Home Forums Plugin Support WP Project Manager Pro Update of Project Manager Pro won't complete

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This topic contains 24 replies, has 5 voices, and was last updated by  Nayem 3 years, 7 months ago.

Viewing 10 posts - 16 through 25 (of 25 total)
  • Author
    Posts
  • #71619

    Thomas
    Member
    Post count: 8

    Thank you Nayem. I have installed 1.3.1 and deleted my original license, verified that on re-entering it I could not activate it, and have requested activation assistance as directed in your last post.

    Tom

    #71621

    Nayem
    Moderator
    Post count: 6480

    Hello,

    We will reset your license as soon as possible.

    #71804

    Cathy
    Member
    Post count: 4

    I have this same issue. I get fatal error when trying to update.

    #71823

    Nayem
    Moderator
    Post count: 6480

    Hello Cathy,

    Please download the latest version from your account and install it in your site. Before installing the latest version you have to remove your previous installation and do not activate Project Manager Frontend add-on because we have added this feature in the main plugin.

    Thanks.

    #71839

    Thomas
    Member
    Post count: 8

    I wanted to wrap with the following:

    I have 1.3.1 installed. The front-end short codes work, but they are not compatible with the Site Origin Widgets Bundle, a plugin that, among other things, provides a page builder and visual editor, which really helps with multi-column and other mixed formats on a page. If I build a page without using the visual editor and don't put any Site Origin widgets on, then all the PM Pro short codes seem to work fine.

    This is not a show-stopper for me, but I thought you should be aware. The old 1.2.2 and Front_End add-on didn't seem to mind the Site Origin bits.

    -Tom

    #71960

    Cathy
    Member
    Post count: 4

    I have uninstalled version 1.3 and also frontend, but the download is not available in my account for 1.3.1.

    #72078

    Nayem
    Moderator
    Post count: 6480

    Hello Cathy,

    Please provide your email address. We will check your account.

    #72113

    Cathy
    Member
    Post count: 4

    Version 1.3.3 showed up there this morning, but now the update alert won't go away on the dashboard. There is a button to run the update, but nothing happens when I click on it.

    #72114

    Thomas
    Member
    Post count: 8

    Cathy,

    That was my problem as well. The support team put a copy of 1.3.1 in my MyAccount area and I was able to download it directly, then de-activate and remove 1.3 and install 1.3.1 directly. I didn't lose any data. My license was still intact, although they had me go through the step of deleting my license so they could reset it and I could re-activate it from WordPress.

    I still have front end display issues, but only if I have Site Origin widgets on the page, something I have been able to work around so far.

    -Tom

    #72246

    Nayem
    Moderator
    Post count: 6480

    Hello Thomas,

    You can tell us about the issue in a new topic. As this topic was created about the update issue and we have fixed it. So, I think this topic can be closed.

Viewing 10 posts - 16 through 25 (of 25 total)

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