Home Forums Theme Support Dokan Updating Stripe Gave Error

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This topic contains 64 replies, has 2 voices, and was last updated by  Nayem 3 years, 10 months ago.

Viewing 15 posts - 46 through 60 (of 65 total)
  • Author
    Posts
  • #66300

    Nayem
    Moderator
    Post count: 6480

    You did not provide FTP details. Please provide your FTP details.

    Thanks.

    #66303

    membie
    Member
    Post count: 86

    You deleted my custom theme?

    #66310

    Nayem
    Moderator
    Post count: 6480

    Hello,

    You have installed 3 theme with different version. I have deleted because it can create issue. I have to do fresh install of Dokan plugin and theme. For that I need your FTP. Please create a backup.

    Thanks.

    #66315

    membie
    Member
    Post count: 86

    You deleted the wrong theme. Can you please let me know what time you deleted it so I can restore the site at the correct restore point to get the theme back?

    #66317

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #66698

    membie
    Member
    Post count: 86

    Hi Nayem

    I have just restored the site, and I uninstalled then reinstalled all Dokan plugins as well as the theme.

    I bulk deactivated all the plugins to go through them one by one, and it gave me a blank white screen on both frontend and backend, so I fixed this via Cpanel, and found the culprit to be the Dokan plugin. When I deactivate it, the frontend goes blank white.

    I will send you login details and FTP now ๐Ÿ™‚

    #66699

    Nayem
    Moderator
    Post count: 6480

    Ok, I will check your site.

    #66710

    Nayem
    Moderator
    Post count: 6480

    I have checked your site. But what is the problem there. I can activate the deactivate the plugin without any error.

    #66719

    membie
    Member
    Post count: 86

    There is a redirect loop when you click on the login link.

    #66722

    Nayem
    Moderator
    Post count: 6480

    Oh, I have forwarded this to our developer already. They will check and fix it.

    Thanks.

    #66731

    membie
    Member
    Post count: 86

    Thanks!

    #67218

    membie
    Member
    Post count: 86

    Hello,

    The redirect is gone, is it fixed?

    #67261

    Nayem
    Moderator
    Post count: 6480

    Yes, fixed. You did not configure the plugin correctly. That was happening because you did not select my account page from Dokan->Settings->Page settings.

    Thanks.

    #67264

    membie
    Member
    Post count: 86

    Ok great, thanks so much ๐Ÿ™‚

    #67289

    membie
    Member
    Post count: 86

    Hi Nayem,

    There are a few things that aren't working on my site now:

    1. Stripe payment connect not showing up in the seller dashboard. I tried switching to Dokan theme and it didnt show up on that either.

    2. When replying to a support ticket, the page hangs.

    3. The live search isn't working.

Viewing 15 posts - 46 through 60 (of 65 total)

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