User Frontend – Subscription Manager – unable to Add Package

This topic contains 8 reply and 3 voices, and was last updated by Sekander Badsha 9 years, 10 months ago
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June 26, 2014 at 7:12 am 22460
Sekander Badsha WP User Frontend > Subscription I am able to click "Add Package", to fill out the Subscription Pack Details and to submit the form. I get the confirmation "Pack creation successful", but no packs appear in my list. I only see the message "No subscription pack found" I have both "Charge for posting" and "Force pack purchase" enabled in the Payment settings Any idea why this wouldn't be working. I haven't been able to find others with this problem. Thanks!
June 26, 2014 at 2:29 pm 22478
Sekander Badsha Sekander Badsha

Please provide your admin credentials as PRIVATE reply.

June 26, 2014 at 8:27 pm 22504
Evan Evan This reply has been marked as private.
June 27, 2014 at 12:03 pm 22521
Nizam Uddin Nizam Uddin

Hello Evan
Not your licence key. Need your website admin username & password. Thank you..

June 27, 2014 at 9:57 pm 22542
Evan Evan This reply has been marked as private.
June 28, 2014 at 1:06 am 22546
Evan Evan

I’m running a Multi-site installation on the site I’m asking about.

I recently tested the plugin on a Single-site and did not have a problem creating a pack. Is there something I can do to make this work with my Multi-site?

June 29, 2014 at 2:16 pm 22581
Sekander Badsha Sekander Badsha

Hello Evan,
I have deactivated both the plugins from your network and activated only the pro version in 53 and made a subscription pack. and now it works fine.
Please check and let me know if you have some more issues.

June 29, 2014 at 10:34 pm 22588
Evan Evan

Thank you so much for looking into this.

Is there a cause to the issue that you can explain. I just want to avoid the same occurring again. Is there a conflicting plugin?

June 30, 2014 at 2:55 pm 22609
Sekander Badsha Sekander Badsha

User Frontend Pro and User Frontend (free edition) sometimes conflicts with each other. And there’s no valid reason to use the free edition while you have the Pro.
For now it seems to me the issue was only using both of them together. And you can activate the plugins from each site, not from the network. Though it would require you some additional time, but trust me it would be for convenient for you. Because you don’t need every plugin to be used on every site. Every sites requirements are different.

Cheers.

Viewing 8 Posts - 1 through 8 (of 8 total)