Home Forums Plugin Support WP User Frontend Pro User Frontend – Subscription Manager – unable to Add Package

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This topic contains 8 replies, has 3 voices, and was last updated by  Sekander Badsha 4 years, 11 months ago.

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  • #22460

    Evan
    Member
    Post count: 4

    WP User Frontend > Subscription

    I am able to click “Add Package”, to fill out the Subscription Pack Details and to submit the form. I get the confirmation “Pack creation successful”, but no packs appear in my list. I only see the message “No subscription pack found”

    I have both “Charge for posting” and “Force pack purchase” enabled in the Payment settings

    Any idea why this wouldn't be working. I haven't been able to find others with this problem.

    Thanks!

    #22478

    Sekander Badsha
    Member
    Post count: 2067

    Please provide your admin credentials as PRIVATE reply.

    #22504

    Evan
    Member
    Post count: 4
    This reply has been marked as private.
    #22521

    Nizam Uddin
    Keymaster
    Post count: 670

    Hello Evan
    Not your licence key. Need your website admin username & password. Thank you..

    #22542

    Evan
    Member
    Post count: 4
    This reply has been marked as private.
    #22546

    Evan
    Member
    Post count: 4

    I'm running a Multi-site installation on the site I'm asking about.

    I recently tested the plugin on a Single-site and did not have a problem creating a pack. Is there something I can do to make this work with my Multi-site?

    #22581

    Sekander Badsha
    Member
    Post count: 2067

    Hello Evan,
    I have deactivated both the plugins from your network and activated only the pro version in 53 and made a subscription pack. and now it works fine.
    Please check and let me know if you have some more issues.

    #22588

    Evan
    Member
    Post count: 4

    Thank you so much for looking into this.

    Is there a cause to the issue that you can explain. I just want to avoid the same occurring again. Is there a conflicting plugin?

    #22609

    Sekander Badsha
    Member
    Post count: 2067

    User Frontend Pro and User Frontend (free edition) sometimes conflicts with each other. And there's no valid reason to use the free edition while you have the Pro.
    For now it seems to me the issue was only using both of them together. And you can activate the plugins from each site, not from the network. Though it would require you some additional time, but trust me it would be for convenient for you. Because you don't need every plugin to be used on every site. Every sites requirements are different.

    Cheers.

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