Home Forums General Pre-Purchase Questions Vendor Store Issue

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This topic contains 23 replies, has 4 voices, and was last updated by  Nayem 3 years, 10 months ago.

Viewing 9 posts - 16 through 24 (of 24 total)
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  • #54303

    Nayem
    Moderator
    Post count: 6480

    Hello Nicholoas,

    We always mark those replies which contain the private thing. But sometimes by mistake it set as private. I am really sorry if you have faced any trouble for our private reply.

    Thanks

    #54787

    Gloria Grayson
    Member
    Post count: 26

    Hello,

    Everything installed great and was easy to customize. However, I have one small issue remaining with the seller store page. The product images are too large and do not display inline as in the demo. Instead they are full size (780×916) and vertical. I think its the seller-items class, but I don't know how to change it.

    Can someone please point me in the right direction to resolve this issue.

    #54939

    Nayem
    Moderator
    Post count: 6480

    Please provide a screenshot here. I want to see the store page of yours.

    Thanks.

    #54947

    Gloria Grayson
    Member
    Post count: 26

    Here is the screenshot http://nimb.ws/M1c2At

    It may be interesting to note that we are using the Avada theme. Hope this helps

    #54949

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please deactivate your all of your plugins except Dokan and switch to a default theme. Then please check and let me know the result.

    Thanks.

    #54951

    Gloria Grayson
    Member
    Post count: 26

    With all due respect Nayem. I'm not doing that. Deactivating all of the plugin and switching to the default theme would destroy hours of customizations and configurations. That is the worst suggestion that I have every heard of to solve a problem of this nature. Obviously there is a conflict between dokan & avada's woothemes overrides.

    Now I would appreciate it if you would help me solve the problem responsibly.

    #54954

    Nayem
    Moderator
    Post count: 6480

    Hello Gloria,

    There is a conflict and for this the product image size messed up. Now, if there is any conflict with third party theme or plugin then we can not provide support for that. We can find out the conflict for you.

    Thanks.

    #54961

    Gloria Grayson
    Member
    Post count: 26

    Hello again,

    I've loaded everything up on a demo site and the problem is definitely a css conflict. I am just having difficulty sorting out the source of the conflict — woocommerce, avada theme, or dokan theme

    #54964

    Nayem
    Moderator
    Post count: 6480

    I have to check your site. Otherwise you have to use inspect element and check the console of your browser. If you can provide your site details then i can find out the problem.

    Thanks.

Viewing 9 posts - 16 through 24 (of 24 total)

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