This topic contains 23 reply and 3 voices, and was last updated by Nayem 4 years, 5 months ago
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May 8, 2015 at 10:01 am 43400
Nayem Hello, I have contacted you team about this before with no help. For some reasons only some vendors can upload to their dashboard and others can not. I am using the Dokan subscriptions plugin and although some vendors pay for a subscription service and have activated accounts, they still can not upload. please help
May 9, 2015 at 10:58 am 43434
Nayem Nayem

Hello Kelechi,

Please make sure that you have got your IPN confirmation from PayPal for the subscription purchase payment. If you did not set your IPN then please setting up IPN from PayPal.

Thaks.

May 10, 2015 at 3:33 am 43501
Kelechi Kelechi

this is enabled, but many of my vendors still can’t upload to their storefront.

May 10, 2015 at 9:14 am 43506
Nayem Nayem

Hello Kelechi,

When a seller will purchase subscription pack you will get IPN confirmation from paypal. After getting the confirmation seller will be able to upload product. So, please make sure that you have setup IPN. In our side there is no problem with the subscription. I have tested a lot of time.

Thanks.

May 14, 2015 at 8:23 am 43920
Kelechi Kelechi

I have set up IPN a long time ago and it works. Why can some of my vendors upload and others can’t. This makes no sense and i need someone to help me with this.

May 14, 2015 at 9:21 am 43922
lesly revenge lesly revenge

I am having the same problem. I created a discount code that allow the vendor to post for free. Therefore, I do not get a paypal IPN. Now, how can we set it up that we can give free subscriptions to some sellers.

Lesly

May 14, 2015 at 10:18 am 43927
Nayem Nayem

Hello Kelechi,

Please use normal paypal method for recurring subscription pack. Please let me know which payment method you are using in your site?.

@lesly, You can create free subscription pack for them. But for subscription pack you can not use 100% free coupon.

Thanks.

May 14, 2015 at 1:26 pm 43960
Kelechi Kelechi

What does that mean, normal paypal method? All of our payments are done through paypal

May 14, 2015 at 1:29 pm 43961
Nayem Nayem This reply has been marked as private.
May 14, 2015 at 1:41 pm 43962
Kelechi Kelechi

Hello, i am only using paypal normal and i have never use paypal adaptive. although many sellers still can not upload. and all my sellers have valid paypal accounts. please help

May 14, 2015 at 1:52 pm 43965
Nayem Nayem This reply has been marked as private.
May 14, 2015 at 2:09 pm 43970
Kelechi Kelechi

what your saying is not helping me solve the problem. thats great that you tested so many times, but i am having an issue and i need someone to help me resolve it.

as i said, some vendors the subscriptions works fine and they can upload products and others can’t. it seems like every other seller who creates an account can upload products no problem, while every other seller who creates an account can not. so i need help getting to the root of this issue so i can fix and all of my sellers can upload.

I have IPN enabled. Please help and please stop telling me you have tested this many times. i need answers.

May 14, 2015 at 2:24 pm 43976
Nayem Nayem This reply has been marked as private.
May 14, 2015 at 2:42 pm 43982
Kelechi Kelechi This reply has been marked as private.
May 14, 2015 at 2:50 pm 43987
Nayem Nayem

I will inform you after finishing my testing.

Thanks.

May 14, 2015 at 3:18 pm 43991
Nayem Nayem

Hello Kelechi,

I have seen that you are using Paypal pro as your payment method. For that this recurring subscription is not working. You have to use PayPal for recurring subscritpion. Paypal Pro does not support recurring billing. Please check the screenshot-

You have to use normal paypal –

Viewing 15 Posts - 1 through 15 (of 23 total)