Home Forums Theme Support Dokan Vendors Can't Upload

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This topic contains 23 replies, has 3 voices, and was last updated by  Nayem 4 years ago.

Viewing 15 posts - 1 through 15 (of 24 total)
  • Author
    Posts
  • #43400

    Kelechi
    Member
    Post count: 91

    Hello, I have contacted you team about this before with no help. For some reasons only some vendors can upload to their dashboard and others can not. I am using the Dokan subscriptions plugin and although some vendors pay for a subscription service and have activated accounts, they still can not upload.

    please help

    #43434

    Nayem
    Moderator
    Post count: 6480

    Hello Kelechi,

    Please make sure that you have got your IPN confirmation from PayPal for the subscription purchase payment. If you did not set your IPN then please setting up IPN from PayPal.

    Thaks.

    #43501

    Kelechi
    Member
    Post count: 91

    this is enabled, but many of my vendors still can't upload to their storefront.

    #43506

    Nayem
    Moderator
    Post count: 6480

    Hello Kelechi,

    When a seller will purchase subscription pack you will get IPN confirmation from paypal. After getting the confirmation seller will be able to upload product. So, please make sure that you have setup IPN. In our side there is no problem with the subscription. I have tested a lot of time.

    Thanks.

    #43920

    Kelechi
    Member
    Post count: 91

    I have set up IPN a long time ago and it works. Why can some of my vendors upload and others can't. This makes no sense and i need someone to help me with this.

    #43922

    lesly revenge
    Member
    Post count: 1

    I am having the same problem. I created a discount code that allow the vendor to post for free. Therefore, I do not get a paypal IPN. Now, how can we set it up that we can give free subscriptions to some sellers.

    Lesly

    #43927

    Nayem
    Moderator
    Post count: 6480

    Hello Kelechi,

    Please use normal paypal method for recurring subscription pack. Please let me know which payment method you are using in your site?.

    @lesly, You can create free subscription pack for them. But for subscription pack you can not use 100% free coupon.

    Thanks.

    #43960

    Kelechi
    Member
    Post count: 91

    What does that mean, normal paypal method? All of our payments are done through paypal

    #43961

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #43962

    Kelechi
    Member
    Post count: 91

    Hello, i am only using paypal normal and i have never use paypal adaptive. although many sellers still can not upload. and all my sellers have valid paypal accounts. please help

    #43965

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #43970

    Kelechi
    Member
    Post count: 91

    what your saying is not helping me solve the problem. thats great that you tested so many times, but i am having an issue and i need someone to help me resolve it.

    as i said, some vendors the subscriptions works fine and they can upload products and others can't. it seems like every other seller who creates an account can upload products no problem, while every other seller who creates an account can not. so i need help getting to the root of this issue so i can fix and all of my sellers can upload.

    I have IPN enabled. Please help and please stop telling me you have tested this many times. i need answers.

    #43976

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #43982

    Kelechi
    Member
    Post count: 91
    This reply has been marked as private.
    #43987

    Nayem
    Moderator
    Post count: 6480

    I will inform you after finishing my testing.

    Thanks.

Viewing 15 posts - 1 through 15 (of 24 total)

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