Home › Forums › General › Pre-Purchase Questions › Why unsupported? This topic is: not resolved This topic contains 1 reply, has 2 voices, and was last updated by Nayem 4 years, 1 month ago. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts February 17, 2015 at 5:30 am #36896 eman resuMember I see that only the most expensive option ($499) says priority support; others are unsupported. (Self-help of searching myself, relying on strangers' kindness is not support.. it is self-help). My question is: Is priority support just an automated email that redirects me to Forums, message boards and Google? February 18, 2015 at 6:52 pm #37027 NayemModerator Post count: 6480 Hello Eman, I guess you have not visited our support forum. Please check some threads here. All of the threads have reply from our support staffs. Priority support is handled via mails and senior support staffs. That's all. We appreciate your interest in our products. Let me know if you have any more questions. Thank you 🙂 Author Posts Viewing 2 posts - 1 through 2 (of 2 total) The topic ‘Why unsupported?’ is closed to new replies.