Home Forums General Pre-Purchase Questions Why unsupported?

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This topic contains 1 reply, has 2 voices, and was last updated by  Nayem 4 years, 1 month ago.

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  • #36896

    eman resu
    Member

    I see that only the most expensive option ($499) says priority support; others are unsupported. (Self-help of searching myself, relying on strangers' kindness is not support.. it is self-help).

    My question is: Is priority support just an automated email that redirects me to Forums, message boards and Google?

    #37027

    Nayem
    Moderator
    Post count: 6480

    Hello Eman,

    I guess you have not visited our support forum. Please check some threads here. All of the threads have reply from our support staffs.

    Priority support is handled via mails and senior support staffs. That's all.

    We appreciate your interest in our products. Let me know if you have any more questions.

    Thank you ๐Ÿ™‚

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