Any luck yet with teh withdraw issue?

Greetings Erik

Hello Erik,

I saw you have set you minimum withdraw limit as 10,00. Please insert here your correct amount like 1000 or 10 no need to use any coma or dot.

Please change your currency settings. I saw in your screenshot that you have used dot(.) as thousand separator and comma (,) for decimal separator. You have to use comma for thousand separator and dot for decimal separator.

@tom you have to do this same thing.

did as you said no luck

still: You don’t have sufficient balance for a withdraw request!

hello erik,

Can you please provide me an account where i can get minimum balance to withdraw?. I wan to check.

I have also tried to change the comma and dot, so that it now has a comma as a thousand separator. But no luck. Still have the same issue.

This is one of two bugs I need have fixed, before I can present the shop to customers. So please advise.

And where I live, we normally use dot as a thousand separator, so would be best, if this is possible.

Agree with Tom and this is my final bug i need solved before presenting it to the world!

also for the comma and dot its applicable for me.

Tom from the netherlands ? @tom

@Erik — Nope, I’m currently living in the Faroe Islands. But will be moving to Denmark soon, so want to have the shop up and running, before I leave. So therefore, this is an issue for me, that a shop can’t withdraw their earnings.

Hello Erik,

Please delete you previous order and create new order with the balance ( where you have to use comma for a separator or nothing for separator). It will be ok.

Thank you 🙂

Hi Nayem,

I have deleted all the orders using the admin account. But how do I delete the Current Balance in the vendor account?
It still says 17500, and not 0

I have tried deleting everything and placed an order, without having any thousand separator. But this not work.
Please advise!

Hello Tom,

You have to delete completed order from seller dashboard.

Hi again,

Well… I did delete everything using the admin account, so now the orders do not show on the Vendor/Seller dashboard anymore. But the money they had in the dashboard withdraw are still there. So how do I remove the amount?