Home Forums Theme Support Dokan Withdraw request

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This topic contains 38 replies, has 3 voices, and was last updated by  Tom Djurhuus 4 years, 2 months ago.

Viewing 15 posts - 16 through 30 (of 39 total)
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  • #38658

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #38738

    Erik
    Member
    Post count: 81

    Any luck yet with teh withdraw issue?

    Greetings Erik

    #38739

    Nayem
    Moderator
    Post count: 6480

    Hello Erik,

    I saw you have set you minimum withdraw limit as 10,00. Please insert here your correct amount like 1000 or 10 no need to use any coma or dot.

    #38740

    Nayem
    Moderator
    Post count: 6480

    Please change your currency settings. I saw in your screenshot that you have used dot(.) as thousand separator and comma (,) for decimal separator. You have to use comma for thousand separator and dot for decimal separator.

    @tom you have to do this same thing.

    #38745

    Erik
    Member
    Post count: 81

    did as you said no luck

    still: You don't have sufficient balance for a withdraw request!

    #38750

    Nayem
    Moderator
    Post count: 6480

    hello erik,

    Can you please provide me an account where i can get minimum balance to withdraw?. I wan to check.

    #38751

    Tom Djurhuus
    Member
    Post count: 15

    I have also tried to change the comma and dot, so that it now has a comma as a thousand separator. But no luck. Still have the same issue.

    This is one of two bugs I need have fixed, before I can present the shop to customers. So please advise.

    And where I live, we normally use dot as a thousand separator, so would be best, if this is possible.

    #38752

    Erik
    Member
    Post count: 81
    This reply has been marked as private.
    #38753

    Erik
    Member
    Post count: 81

    Agree with Tom and this is my final bug i need solved before presenting it to the world!

    also for the comma and dot its applicable for me.

    Tom from the netherlands ? @tom

    #38755

    Tom Djurhuus
    Member
    Post count: 15

    @erik — Nope, I'm currently living in the Faroe Islands. But will be moving to Denmark soon, so want to have the shop up and running, before I leave. So therefore, this is an issue for me, that a shop can't withdraw their earnings.

    #38756

    Nayem
    Moderator
    Post count: 6480

    Hello Erik,

    Please delete you previous order and create new order with the balance ( where you have to use comma for a separator or nothing for separator). It will be ok.

    Thank you ๐Ÿ™‚

    #38757

    Tom Djurhuus
    Member
    Post count: 15

    Hi Nayem,

    I have deleted all the orders using the admin account. But how do I delete the Current Balance in the vendor account?
    It still says 17500, and not 0

    #38758

    Tom Djurhuus
    Member
    Post count: 15

    I have tried deleting everything and placed an order, without having any thousand separator. But this not work.
    Please advise!

    #38759

    Tom Djurhuus
    Member
    Post count: 15
    This reply has been marked as private.
    #38760

    Nayem
    Moderator
    Post count: 6480

    Hello Tom,

    You have to delete completed order from seller dashboard.

Viewing 15 posts - 16 through 30 (of 39 total)

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