This topic contains 13 reply and 2 voices, and was last updated by towhid 4 years, 3 months ago
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June 18, 2015 at 3:28 pm 52375
towhid Hi there, We're using the licensed version of WP User Frontend Pro. For some reason it does not seem to be working on Apple Ipad devices. We've tried to diagnose the issue and see if any errors come up when looking at a Google Device Simulator in Chrome and there are no errors seen in the Console. All other browsers seem fine. The symptom is that nothing happens when we try and upload an image in one of your pre-built controls
June 18, 2015 at 6:22 pm 52400
towhid towhid

Hello David,

Can you please send me a screenshot what is not working.

Thanks

June 24, 2015 at 4:22 pm 52991
David David

How do I upload an image? Essentially I can explain. We have a wp-user frontend pro button that selects an image. When you click on it, it provides the function of allowing the user to select an image or choose from the existing library.

When you are using Google Chrome, you click on the SELECT button and see the options (Take Photo, Choose Exiting) however it you select either of these the browser crashes.

If you do the same in Safari (Default IOS devices) you click the button and select an image but nothing happens.

PLEASE NOTE THIS IS ONLY RELATED TO IOS DEVICES (Ipad, Iphone, Ipad mini etc.)

June 25, 2015 at 10:19 pm 53217
towhid towhid

Hello David,

I will reproduce this issue. If that case is true I will discuss with our developer team. Hope they will fix up this issue very soon.

Thanks

June 29, 2015 at 4:30 pm 53587
David David

Just checking to see if you guys are getting anywhere with this?

June 30, 2015 at 10:04 am 53667
towhid towhid

Hello David,

Sorry for my late reply. I have reproduce this issue but did not get any inconsistency. Can you please send me a screenshot.

Thanks

June 30, 2015 at 11:55 am 53688
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

July 1, 2015 at 11:00 am 53851
towhid towhid

Hello David,

Send me the image upload link. I want to test.

I also need admin and FTP details. Please send me those details through the above link which I have mentioned in my last post.

Thanks

July 2, 2015 at 4:37 pm 54070
David David

I’ve emailed through some instructions and a test account.

July 6, 2015 at 1:04 pm 54415
towhid towhid

Hello David,

I did not get any image upload link. Also did not get admin and FTP details.

Thanks

July 8, 2015 at 6:08 pm 54801
David David

Sent to support@wedevs.com and ‘reply+52375-dcc37842c6822b7332e94c1382fb2f9aa842814a@inbound.wedevs.com’

July 9, 2015 at 12:05 pm 54888
towhid towhid This reply has been marked as private.
July 9, 2015 at 5:38 pm 54973
David David This reply has been marked as private.
July 11, 2015 at 2:07 pm 55177
towhid towhid

Hello David,

I have sent a new WP User Frontend to your mail. Please install and let me know the problem still appears or not.

Thanks

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