Mahi –

That seems fair. Thank you for your understanding.

Please let me know if any further action is necessary on my part.

Thanks,

JW

Hi Tareq,

I only assumed that the feature would be available because: a)it says so on the WP Plugin site, b) I wasn’t expecting features to disappear in the paid version. It is strange to me (and I’m sure others) that features available in the unpaid version are not available in the paid version – obviously it is usually the other way around.

I appreciate the add-on feature. However, as Mahi pointed out, we were mislead by the information on the WordPress Plugin site, thus entitling us to a refund.

While I appreciate the add-on, the functionality was needed for a rush-job and we’ve missed our window. Can something be done here?

Thanks,

JW

Hi Tareq,

Totally understand. However, as that was an advertised feature and not part of what we purchased, I would like to request a refund.

How would I go about doing so?

Thanks,

JW

Hi Mahi,

Thanks for the quick reply. On this page: http://wordpress.org/plugins/wp-user-frontend/

Under, “Features”, the second to last bullet is: “Admins can manage their users from frontend”.

Just wondering how I can do that?

Thanks!