Dokan vs WC Vendor Pro: Which Should You Buy?

Recently some of our clients and guests have been seeking answers for questions relating to WC Vendors like –

What is WC Vendors? Is it any better than Dokan Multivendor? What are the differences?
Is the price difference really worth it? Etc.

So, we thought why not take a look at it. Today we are going to put the two plugins head to head and point out the differences from a neutral standpoint.

WC Vendors Pro has the similar purpose of Dokan Multivendor, to create marketplaces with WooCommerce on your WordPress powered site. WC Vendors has been around as a freemium for some time now and in 2015, they have released the Pro version for a $149 price.

Dokan Multivendor has a bigger track record and grew greatly through time. Dokan comes with a bundled theme optimized for a marketplace (so you don’t need to run for one) and get started immediately. Dokan for a single site costs 50$ more than WC Vendors Pro, but a 20% discount is quite common. The pricing might seem for WC Vendors PRO lucrative where Dokan costs 199$. But with Dokan here is what you will get.

If you want to check out more on Dokan pricing packages and bundles, here is where you should go.

The following review is a comparison between the PRO versions of the both plugins, not free.

17 Comparisons between Dokan and WC Vendors

1. Basics

From a bird’s eye perspective, Dokan has more features and a better interface. It is more professional, practical and polished approach to marketplace. They both have similar core features and also work similarly with the WooCommerce plugin. But there are features and design which make both of them different. Where as WC Vendors PRO is cheaper in price, thus making it more popular. Dokan is easier to install, get support and find resources.

2. Multistep wizard for quick start

In Dokan, signing up as a seller or customer is pretty easy and fast because of the WooCommerce like multistep wizard. WC Vendors do not have that.

If you are trying to become a vendor, you can choose your store name, store URL and terms and condition text from the signup page. Following into the wizard, all of the basic settings which you can’t miss are covered there, saving a lot of your time.

But in WC Vendors Pro, You have to create account in an usual way, then request to become a vendor and then wait for admin approval. After your store is approved, you have to go through WooCommerce backend back and forth to get things settled. It takes time and effort, which an entrepreneur like you should invest elsewhere.

In Dokan, the admin does have an approval system, but it doesn’t halt a vendor from moving forward in settings.

Even if you are an Admin and setting up your marketplace for the first time, Dokan also guides you with a wizard and takes you through the necessary steps to get your market started. Dokan has a reputation being able to launch a complete marketplace in just under 30 minutes.

So, it seems Dokan is much quicker and better handling at onboarding than WC Vendors.

3. Store SEO for better search visibility

There is no built-in SEO feature for the individual vendors or the stores created with WC Vendors, but Dokan has it. Not only for the stores, but also for the marketplace as well. So, vendors who are on Dokan has a better chance of attracting the potential customers search results.

Without SEO, stores will not have a good online presence. Search engines detect keywords and the site with more keywords are usually placed higher in the search results. Say you have a store named World Music and you sell guitars. So, if there had been SEO associated with your store, you would have extra keywords like the “music” from your store name and other keywords that might appear in your store description for Google to pick up. This feature is quite handy to direct customers to your site looking for a specific product on Google.

Dokan - Seo Settings

Dokan has store SEO built-in for each vendor. Dokan uses a form similar to Yoast and automatically merges the details from the market, users, categories, tags and uses that data for SEO. Dokan sticks to their philosophy of making everything simpler and easier for the users through frontend.

However, there is a workaround to getting SEO working on WC Vendors. If you have the courage to mess around with codes or if you have some programming knowledge, you can add the feature by entering some codes which can be found on their docs site.

4. Professional store front

The default storefront in WC Vendors is to be exact, looks like the top of a Facebook profile picture with a background photo, but doesn’t tell you much about the vendor, store’s location etc. It looks kind of unorganized and too simple for a professional market.

Your WC Vendor storefront can be however customized to be better, but you would need an expert and a lot of design to go through. A lot of trouble, isn’t it?

But the storefront in Dokan is way better, feature rich and re-designable with just one click from 4 templates. You feel freer just by looking at it.

Vendors on Dokan can also provide support from the storefront, get reviews, tag address and social networks, put them on Google Map, display coupons and do much much more!

Dokan storefront template menu

5. Market-wide announcements

Announcements can be a very simple yet efficient way for an admin to notify vendors about any upcoming changes that apply to all. Say, you want to give a 10% discount on everything for Christmas, or you want to add a new payment gateway or want to bring a new feature or theme to the market. In Dokan, you can easily add such a message text or web link to display on vendor’s dashboards, which they will immediately see when they log in. You can not announce something like that in WC Vendors Pro.

6. Earning, Sales reports and Vendor Statements

Doesn’t matter if you are the admin or the vendor, at the end of the day when all your business is done you would like to review how your day went, right? You can expect these reports in a daily, weekly or even monthly basis to assess the rate at which you are earning and which products are selling more than others.

In WC Vendors Pro, sadly, there is no such reporting system for vendors. However, an admin can use the WooCommerce backend to check records.

In Dokan, the vendor reports are simply awesome. You are getting a very detailed graphical report and also filter the report for narrowing down specific details. You can check active and pending products, best selling products, earnings from a specific product or order and shipping statuses and more. So, Dokan here is definitely a better choice.

Dokan also gives you an exportable statement so that you can sync it with your accounting software if you are using any or keep records on paper.

7. Add-ons

dokan add-ons

WC Vendors Pro depends totally on third-party plugins to extend features, specially which are created by WooCommerce. They have developed only 3 extensions which are completely compatible with their solution.

Dokan, on the other hand, has 30+ professional extensions! They create their own add-ons and integrates them seamlessly to the Frontend UI. Using add-ons from the same developer ensures they work together perfectly as intended. This increases the entire system stability.

8. Searching

Quick and powerful searching is the most demanded feature on a marketplace for customers. Searching makes a big difference in marketplaces. Customers usually search first and if it fails then goes to category and tag based browsing. Vendor based searching is the last row before he or she might get impatient and leave your site.

With a little extension called Dokan Live Search, you can get an Ajax based searching feature on Dokan. So, customers do not have to leave the page they are on and can get to the product or vendor almost instantly.

In WC Vendor, you will be still stuck in a classic searching style. You will have to type the full name of your product and then wait for a result page to load. So in the speed searching and navigation segment, Dokan is ahead.

9. Front End Order Management

In WC Vendors Pro, as a vendor you can only see all the orders as a list, and the contents of the orders are displayed only inside the list. But there is no way to individualize the orders and check the order will full details of the items. Things look quite ordinary on the dashboard and as far as we have seen, vendors rely on the WooCommerce order listing, which has very limited capacities.

Check it out:

But in Dokan, vendors can see and modify every detail of a selected order both in brief or elaborated in a separate window. The interface is very much interactive and professional offering more than basic features.

10. Frontend Widgets

Increasing the trust factor is pretty important for vendors on any marketplace. Market giants like Amazon and eBay have a very detailed rating, ranking and reviewing section that works as the best guide for customers before the buy the product or know how the vendor treats customer problems. In fact, reviews are the sole driving factor for a deal or no deal game and help stores become giant.

On Dokan, there are several storefront widgets to ensure the deal and increase trust. You can verify a vendor and put that in this storefront, connect social profiles, a vendor can add Google Map location of his physical store (if any) and the vendor review extension adds the most expected feature of rating and reviewing a vendor to the storefront.

11. Contact Forms

Customers might want to get in touch with a vendor for various reasons. In Fact, every website on Earth has a contact form on the sidebar or at the bottom of their website. But in a marketplace, you need to individualize these forms.

Responding to the need, all vendors in Dokan come with a contact form on their storefront, which is personalized. WC Vendor lack this simple yet effective feature.

12. Bookable Products

Bookable products are a hot buzz in the marketplace universe right now. Dokan released their bookable product support extension in November 2016. They have brought the WooCommerce bookings feature from the backend and simplified the interface. Damn, the backend builder for bookable product is really hard to crack in WooCommerce, Dokan saved the deal.

However, WC Vendor is yet to release any support for this kind of product.

13. Product Customized Shipping

Won’t it be great if your vendors could provide special shipping rates to a customer on special situation? When running an international customer base, there will be times when you will need to take this kind of extra measures to ensure customer satisfaction and set the right price.

On Dokan , this feature is natively available from the frontend without any third party plugin or extension. This feature is core to WooCommerce. But in WC Vendors, this functionality is not available on frontend or backend.

14. Refunds on Subscription

When you buy WC Vendors, even if you did it mistakenly or the product doesn’t meet up to your expectations as advertised – you will not get any refund for your purchase. But Dokan developer weDevs offer a 14 day refund for any of their plugins, including extensions. Before giving a refund, their support team will give their utmost dedication to find and solve your issue. If it is unsolvable, no questions will be asked.

15. Store Support

For answering presales questions and achieving after sales satisfaction, having a secure communication channel is important for both customers and vendors.

On Dokan, you will also be able to provide support right from the store front with a little add-on they have made. This eliminates use of any third party solution and email.

On WC Vendors, there is no secure channel between vendors or customers where customers can be helped without getting spammed. They will have to use an email, and you know what that means. Vendors can do anything with the customer email putting your marketplace reputation at stake.

16. Miscellaneous

Apart from this, WC Vendors Pro has fewer gateways than Dokan, no product publish scheduling, requires a plugin to enable per product shipping, no interface for vendor withdrawals etc. All of these features are loud and clear on Dokan.

17. Free Versions

Even if you compare the free versions of both the plugins named Dokan Lite and WC Vendors, you will see that Dokan Lite is still better, heavy with features and most importantly has frontend. You can get a clear idea of how Dokan Lite is smaller than Dokan from this review and realize yourself that it is better than WC Vendors counterpart.

Why you should choose Dokan over WC Vendors

  1. We have add-ons for extending features and we ourselves develop them.
  2. Dokan is the only complete Frontend marketplace.
  3. Open source and Customizable.
  4. Free responsive Theme and WooCommerce theme compatibility
  5. Escrow payments.
  6. Automatic Tax calculation and state based shipping.
  7. Awesome support! Check our reviews →
    ….and many more

If you are in the mood, you can also checkout our review of a similar plugin called WooCommerce Product Vendor and see how it stacks up against Dokan.

Looks like Dokan wins hands down against WC Vendors PRO. I can’t see a better reason to go for WC Vendors over Dokan for your upcoming e-commerce site!

Want to Buy Dokan Plugin? Click here →

78 Comments

  • Pingback: Dokan and WC vendors Variable Product support compared - weDevs

  • youssef

    youssef

    You have really bad support, you can delete my comments but i will never stop write how you have so bad support and this plugin it’s so much cost this maximum can be 50$ but you are selling air to people !

    • jalali

      jalali

      Hi,

      Really?
      what is the main different of Dokan and WC Vendors plugin?
      I want to buy and need it…

      Regards

      • Ranan Rahim

        Ranan Rahim

        Hi @Jalali,
        Glad that you are interested in Dokan. I believe our Frontend vendor dashboard, free responsive marketplace theme and 18+ extensions are the best things about Dokan. Other than that, Dokan is better than WC Vendors in every way if you read the comparison above. You can check more how Dokan works in our documentation (https://docs.wedevs.com/docs/dokan/)
        You requested a Demo, please follow this link: http://dokandemo.wedevs.com/

  • Sekander Badsha

    Sekander Badsha

    Hello Youssef,

    I have searched for your support tickets and found 2. Both of them were answered within 24 hours and you did not reply back to any of them.

    If you have any complain about our support staff or quality, you can report that to sekander at wedevs dot com.

    If you have more questions or issues, please mention that in your mail too. I will personally look after them and make sure they gets resolved within 12 hours.

  • Fabienne

    Fabienne

    Hi there,

    In Dokan, can you have different commission rates for different vendors? Say I want to give my best selling vendors a 15% rate but vendors who sell little get 25% until they sell more volume. Is that possible for me as the owner?

    Thanks,
    Fabienne

  • Sekander Badsha

    Sekander Badsha

    Hey Fabienne,

    Yes, that is a built in feature. You just need to go to that vendor’s profile page from the admin panel and you can manually set whatever commission rate you like.

  • david

    david

    This is a totally not fait comparison…and wc vendor HAS a variation feature…Sellers are NOT custom post type neither…

  • Ranan Rahim

    Ranan Rahim

    Hey David,
    Hope you are doing ok. We have updated the article and added a lot of more comparisons to the list. So, if you have some free time please give the post another read.
    Yes, you are right and thank you for pointing some things which were not up to date. WC Vendors have added variable product recently, we just missed to update it here. But now I have cross checked every previous comparison we had made and removed the obsolete ones. Also, it seems that they have also moved from a custom user type to the default vendor type generated by WooCommerce. So, that section has been removed here as well.
    Cheers!

  • Daniel

    Daniel

    If I wanted to use a plugin like YITH auctions with dokan, is it easy to add to the frontend as an option when creating products? or do i have no choice and have to stick to the add-ons you are providing?

  • Sekander Badsha

    Sekander Badsha

    Hello Daniel,

    The main feature of Dokan – the vendors use everything from the frontend. But all the solutions available out there is backend based. So we need to follow certain measures to bring those feature in the frontend.

    If you have a developer, you can add any feature or plugin for the vendors in the frontend. We always help with information to get started with customizations.

    If you want to buy the auction integration with Dokan, the sales team might offer you a great deal.
    I hope you know all the features about Dokan. Our support team is always there to answer all your questions.
    You are welcome to use the contact form.

  • Eros

    Eros

    Is it possible for each seller to have a domain of his own?

  • cristiano dos santos

    cristiano dos santos

    Ola gostaria de saber se existe uma versão em portugues brasil para este plugin

  • Heemang

    Heemang

    Admin backend order logs and Vendor front end earnings and all reports values mismatch. Critical issue. Please help and resolve it ASAP.

  • Sekander Badsha

    Sekander Badsha

    Hello Erso,
    As it is a marketplace, the vendors will have a dedicated slug for them. That means their store URL will be like https://site.com/store/shop-name

    Offering a different URL for each store will make them an individual store. People will not know that the store is a part of a marketplace. So we have not added that feature.

    Also, the whole marketplace runs from a single database. Because we need to keep accounts of sales and commissions. So involving multiple domains will create quite a lot of issues.

    • derrick

      derrick

      is it possible for me to hire a developer to add the feature of every vendor having their own domain as it is a marketing strategy of mine

      • Ranan Rahim

        Ranan Rahim

        Hello Derrick,
        What you are looking for is actually technically not possible by anyone. But if you still want to be sure, you can consult a dev.

        The best thing next to it what you can get is that Dokan allows creation of unique URL’s for storefronts. For example, http://www.unistore.com.ng/yourshopname. But what you are looking for is probably http://www.yourshopname.com.ng. This shouldn’t work. Anyway, good luck.

  • Sekander Badsha

    Sekander Badsha

    Olá Cristiano,
    Sim, temos o dokan disponível em 24 idiomas diferentes. Você pode baixar e instalar as traduções em português aqui http://translate.wedevs.com/projects/dokan-plugin

    Dokan pode ser traduzido para qualquer idioma que você quiser. Se você tem o plugin WPML, então você pode usar vários idiomas em seu site.

    • Jorge Marques

      Jorge Marques

      Hi,
      I want to do same but with Polylang since my theme is compatible with Polylang, Can you confirm that it works well with polylang?

      Thank you.

  • Sekander Badsha

    Sekander Badsha

    Hello Heemang,
    Yesterday was our weekend. This is why you did not receive an instant reply.

    I had a look on your ticket and found that it needs the developer’s attention. It is already assigned to the developer and we will try our best to get a resolution within next 24 hours.

    We appreciate your patience and cooperation 🙂

  • Alok Thakur

    Alok Thakur

    Hey Bro
    I am interested in buying Dokan
    But there is only question bugging me
    What would happen if the two sellers are selling the same product.Will the product Displayed Twice or their will be selective Vendor for selection the user can choose as in Magneto

    Secondly In Dokan can the user use woocommerce rest API for managing the order status change by Our App Code

    • Sekander Badsha

      Sekander Badsha

      Hello Alok,

      1. Each product in Dokan is unique and owned by an unique vendor. So if more than 1 vendor is selling the same product, there will be multiple products with same name.

      2. Yes, you can use WooCommerce API. But some precautions might have to be taken in terms of report generation and communication. Please contact the support team for more detailed information.

  • jalali

    jalali

    Hi,

    Can i have a back-end demo on pro dokan?

    Regards.

  • Allen

    Allen

    Hello,

    I am interested in Dokan but had a few questions…..

    1.) When you buy the multi-vendor unlimited if you buy yearly add-ons does that apply to all of your unlimited sites? Or do you have to pay yearly a separate fee for each site you use with yearly add-ons?

    2.) Do you have any special discounts? I read that often there is a 20% discount at times.

    3.) Are you able to install dokan on a sub-directory? The reason I ask is I have a standard html page set as index page and I don’t want two index pages…. so basically need to be able to change the home page for donkan to not be “index.htm” and put it on a sub-directory for example http://www.site.com/dokan/home.html

    4.) Lastly is it possible to add a link on Dokan web page that can direct users back to my standard html webpage. I would ideally want to add this in menu header with some text such as “return to main website”.

    5.) How fast does support respond with the pro plan? I am asking because I have a concern that if something goes wrong I may not get a quick reply… basically don’t want to have to wait 48+ hrs to get things resolved ideally 24 to 48 hrs would be best as I want to run a professional store.

    • Allen

      Allen

      Also I have a suggestion… I think Dokan should use one of the themes in the store market as the current one in my opinion isn’t that great just my opinion though. Heck if needed I could design something so it looks better.

      One last question are external developers able to add functionality to dokan if I hired a programmer? If so what language(s) do they need to be able to program in?

  • Allen

    Allen

    Correction for 1st post…. I meant that I wanted 5 site plan not unlimited.

  • Allen

    Allen

    I tried your demo but seems there are some issues where it doesn’t display info:

    http://dokandemo.wedevs.com/dashboard/orders/

    When viewing this it doesn’t show fields of data for orders in other words everything is blank when set to show all orders. Also on reviews page in dashboard it doesn’t have numbers it has blocks that you click on to go to the next page would be better to have a numbering system. In general things seemed to load slow in vendor dashboard. On the front-end when loading demo all the product categories are empty. I think something is wrong with demo so I will have to hold off on purchase until I see a working demo for example when I look at albums no text is under thumbnails for each album nor any review or rating info for product as an example.

    At first I was confident to buy Dokan but can’t make that decision until I see full-working and optimized demo. I compared demo to Yo Kart and it ran fluently and although more expensive it works correctly. I am still interested in Dokan but only if system runs fluently.

  • Nayem

    Nayem

    Hello Allen,

    Please accept my apology for being late. I know that you have purchased the product already. We have fixed our demo and all the plugins are updated now. Our support team already connected with you through a support ticket. If you need any help or if you have any question regarding our plugin then you can contact support team anytime 🙂

    Thanks.

  • Tiền Kiết Bội

    Tiền Kiết Bội

    Hi Dokan, I came from Google Ads and great to know this post. I have been complicated before but now what I should to choose.

    So do you know how to change WC Vendors to Dokan in phpAdmin? The products not to be able to show in Vendor Shop. I need to be helped!

  • Destiny alabi

    Destiny alabi

    Please I am still confused about something. I have a website, both customers and vendors. How can I make this exclusive to vendors alone as wocommerce has its own dashboard too

    • Ranan Rahim

      Ranan Rahim

      ALABI, I am having trouble understanding your question, but let me guess, you want separate dashboards for vendors right?
      When you have Dokan, all your vendors have separate dashboards from where they will be able to configure their store, coupons, reports, products, orders and much more. This dashboard is frontend, which means the vendor will never go to the backend and see the woocommerce dashboard. The backend is forever hidden for the vendor.
      Only the site admin will see the woocommerce dashboard. I hope this makes it clear. Let me know if you need more help.

  • Alex

    Alex

    Great comparison. As for WC vendors, I have used their hosting service and received the worst customer service ever from this guy named Ben. Do NOT ever use their hosting service. never ever.

  • Wesley Li

    Wesley Li

    Hello.

    We are using WC Vendor, but we are having problems on the shipping options, so want to know can Dokan support the shipping better.

    We are building a mulit vendor store, and we want to focus the sale within in our city. Therefore, we want to have the shipping option for the vendors only for the city.

    We want to have the shipping option like:

    • Local Pickup
    • Default Shipping to: Edmonton (our city in Canada, the wildcard postcode is T5*, T6*)
    • Then, add any location just your current one.

    WC Vendor does not support location Local Pickup.

    And for local delivery, they can set the postcodes, therefore we can set the T5* and T6* to limit the shipping to our city only.

    Can Dokan support that?

    Also I tried your demo account and have some other questions:

    • Can vendors set the shipping by product? In the demo, we enabled the Shipping in setting, and we can see the “Override your store’s default shipping cost for this product. However, it only shows “Additional cost” “Per Qty Additional Price” and “Processing Time”. There is no place for selecting shipping locations. The only place we can setup the shipping location is in the setting of the vendor. Does that mean that the vendor cannot shipping different products to different locations?
    • When creating new product, we failed to upload the product photos. It maybe because it’s a demo. Can vendors upload and delete their products photos?
    • Can vendors add categories or tags by themselves? In the demo we only can choose the default options.
    • Can vendors add attribute by themselves in variable products? For example, in the color, we wanted to add “Pink” which is not included in the options, but we couldn’t in the demo.

    For the theme, we are planning to use this theme:

    REHub: https://themeforest.net/item/rehub-directory-multi-vendor-shop-coupon-affiliate-theme/7646339
    They said they are supporting Dokan, so wanna make sure.

    Sorry about the long message, but if Dokan can do better than WC Vendor, we seriously are thinking to switch it over.

    Thank you!

    • Wesley Li

      Wesley Li

      Hello.

      We are using WC Vendor, but we are having problems on the shipping options, so want to know can Dokan support the shipping better.

      We are building a mulit vendor store, and we want to focus the sale within in our city. Therefore, we want to have the shipping option for the vendors only for the city.

      We want to have the shipping option like:

      • Local Pickup
      • Default Shipping to: Edmonton (our city in Canada, the wildcard postcode is T5*, T6*)
      • Then, add any location just your current one.

      WC Vendor does not support location Local Pickup.

      And for local delivery, they can set the postcodes, therefore we can set the T5* and T6* to limit the shipping to our city only.

      Can Dokan support that?

      Also I tried your demo account and have some other questions:

      • Can vendors set the shipping by product? In the demo, we enabled the Shipping in setting, and we can see the “Override your store’s default shipping cost for this product. However, it only shows “Additional cost” “Per Qty Additional Price” and “Processing Time”. There is no place for selecting shipping locations. The only place we can setup the shipping location is in the setting of the vendor. Does that mean that the vendor cannot shipping different products to different locations?
      • When creating new product, we failed to upload the product photos. It maybe because it’s a demo. Can vendors upload and delete their products photos?
      • Can vendors add categories or tags by themselves? In the demo we only can choose the default options.
      • Can vendors add attribute by themselves in variable products? For example, in the color, we wanted to add “Pink” which is not included in the options, but we couldn’t in the demo.

      For the theme, we are planning to use this theme:

      REHub: https://themeforest.net/item/rehub-directory-multi-vendor-shop-coupon-affiliate-theme/7646339
      They said they are supporting Dokan, so wanna make sure.

      Sorry about the long message, but if Dokan can do better than WC Vendor, we seriously are thinking to switch it over.

      Thank you!

      • Wesley Li

        Wesley Li

        Sorry that I forgot to enable the “Notify me of follow-up comments by email”, so I was trying to enable it but then duplicated the post. Please delete the duplicated one. Thank you.

        • Ranan Rahim

          Ranan Rahim

          Hello Wesley Li,
          Looks like we have most of what you are looking for. Still, since this is an advanced query our support team will be able to guide you better. Please copy and paste the issue to https://wedevs.com/account/tickets/ to open a ticket. Our team will get you through. Thanks!

  • Seraj

    Seraj

    Ok, that’s awesome ..

    Do you support Arabic language ?

  • Anuchit

    Anuchit

    Does Dokan pro and each extension comply with PHP7?
    pro version alone does not fulfil my requirement, need a few more add ons. I am quite worry about technical issue that might happen once use many add ons /extensions for many transaction in the future.
    Another query is, would you please share new feature development road map?
    Many Thanks,
    Anuchit

    • Ranan Rahim

      Ranan Rahim

      Dokan and it’s extensions are fully compatible with PHP 7.
      All our extensions are optimized to be used together so it won’t affect your performance.
      As we currently don’t have any public roadmap therefore we can’t share it at this moment. But if you think any feature is lacking then please let us know – we can add them up and make more features available for you.

      • Anuchit

        Anuchit

        Many Thanks for your prompt value reply, that is very great news for me.
        Now, I am exploring the suitable theme and other features that Dokan does has presently then I will come to purchase Dokan in next 1-2 month period.
        Once I have more experience from client request then I will be able to suggest for addtional feature.
        back to you soon.
        Many Thanks,
        Anuchit

        • Anuchit

          Anuchit

          Hi Dokan team,
          Can I do grouping of variety of vendors?
          Some large size vendors want to do shipping for their clients together with other vendors for the same clients for shipping cost sharing or do other service that value to the same clients and reduce cost. All vendors in the same group won’t be competitive each others.
          Many Thanks,
          Anuchit

          • Anuchit

            Anuchit

            Hi Dokan team,

            How to use Dokan together with DIVI theme?

            Many Thanks,
            Anuchit

          • Ranan Rahim

            Ranan Rahim

            Hello Anuchit!
            Glad to know that you getting serious about your business venture and only a few steps away. We wish you good luck. About your query, here are our feedback.

            1. We checked, Divi theme is not directly compatible, but everything should work fine. We are already familiar with the issues that may occur and have fixes at our disposal. So when you find any issues after install, open a support ticket with us at https://wedevs.com/account/tickets/ and you will get a response with a solution within 24 hours.
            2. Unfortunately, grouping of vendors is not possible right now. But since Dokan and WooCommerce are both open source, you can customize it yourself or with the help of a developer.

            Let us know how it went, hope there are less issues with your setup. Hear from you soon!

      • Anuchit

        Anuchit

        Hi Dokan team,

        I am not sure that did you receive my queries below due to I reply my own message.
        So, I rewrite again here.

        1. How to use Dokan together with DIVI theme?

        2. Can I do grouping of variety of vendors?
        Some large size vendors want to do shipping for their clients together with other vendors for the same clients for shipping cost sharing or do other service that value to the same clients and reduce cost. All vendors in the same group won’t be competitive each others.

        Many Thanks,
        Anuchit

        • Anuchit

          Anuchit

          so srry for double post questions – I received your reply already.
          Thanks,
          Anuchit

  • Joe Taderera

    Joe Taderera

    Hi,

    1.) With Dokan bookings can it be per hour and not just by the day when a customer reserves or books a service by a Vendor? In your screenshots, I only seem to see by the day bookings.

    I’m interested in integrating Dokan into the Freelance Engine Word Press theme to create a micro job booking site, but that theme has a number of features Dokan does, so I want to be sure that I know which features to enable / disable in the theme itself.

    Thanks
    joe

    • Ranan Rahim

      Ranan Rahim

      Hi Joe,
      Sorry for the late response, we had been away to our Eid vacation. However, with Dokan your vendors will be able to create booking products with limits up to a month and down to minutes. Here is a expanded screenshot http://prntscr.com/fqkyoj.
      I recommend you try our demo so that you can check everything on first hand. Dokan is amped up there with all our extensions and gives you full creative access. Our support team is always ready to assist you.

  • Adriana

    Adriana

    Does Dokan have an approval process option for product posts? The website I’m creating needs to be closely curated and I would need to have full admin control over anything that gets published on the site, so if a vendor wants to post a product that I don’t approve of, I would need to have the option to prevent it from being published.

  • Mayank

    Mayank

    I have following requirements for my site, do you provide all these things ?

    A mall for real industry vendors where we rent store and charge fee.

    An Auction/classified site for the smaller contractors to list used equipment for sale…

    Commissions on product sales.
    Commissions on auction sales.

    Does your Software provide these thing ?
    please let me know

    Thanks

    • Ranan Rahim

      Ranan Rahim

      Mayank, good news, we do!
      Dokan market admin’s main source of income is commissions on product sales. The same principle also works on auction sales. You can also configure Dokan to charge differently from specific vendors and products.
      You will need Dokan Auctions extension to get the features.

  • James

    James

    helow i have one problem using dokan, is the plugin compatible with electro woocomerce theme? am using dokan in electro theme but no seller registration field appears to my account page.. help please

  • James

    James

    Everything is installed well both the Electro theme and the Dokan plugin, even the woocomerce short codes in set well to my account page, but seller registration fields does not appear, Any Idea pliz.

  • Ayo

    Ayo

    Hello dokan team.
    Please I have read so much about dokan and interested in purchasing but I want to know if this features can be added to dokan.

    1) SMS feature: I would love to see SMS feature in dokan for easy communication between admin to vendors and customers and also for phone number verification. And the SMS feature should be compatible with any sms gateway.

    2) Verification: Like here in my country, required verification documents from vendors include business registration certificate of the vendor plus any identity document. Am aware dokan has this feature but is there a way for the admin to name the kind of documents needed and set it to output on the vendor’s verification tab.

    3) Shipping Feature: I would love to see a shipping feature in dokan whereby the vendor would have to select from only the methods set by admin. E.g free and paid shipping and could be set per product by the vendor. A vendor could decide his/her product should be shipped to the customer free and that vendor incurring the shipping bill. And for the paid shipping, the vendor should only be able to select from set shipping couriers by the admin to ship his products.

    4) Commission Feature: I would love to see a per category commission feature in dokan. I.e the commission fee for a beauty category product should be different from electronics category product due to varying price.

    5) Vendor Panel: I would love to see a feature in dokan where the vendor’s dashboard is not on a WordPress page rather on a sub domain of the the store or dokan having a vendor’s dashboard template that would separate the vendor’s dashboard completely from the store design.

    Thanks

    • Mainul Kabir Aion

      Mainul Kabir Aion

      Hi Ayo,

      Thanks for your query. We appreciate that you liked Dokan and want to purchase it.

      Can you please open a support ticket on https://wedevs.com/account/create-new-ticket/

      We have expert support engineers waiting there to give you the up to date answers. They will provide you the exact information you want to know. 🙂

  • Camille

    Camille

    Hello, some quick questions if you don’t mind:
    1- I see you don’t have an extension for adding a “Points/Rewards” system to Dokan. Am I right? If so, which plugin do you recommend and that runs well with Dokan? I’m planning to offer buyers a multitude of gifts/rewards based on the number of points they accumulate.
    2- When a user buys products from multiple vendors, does the checkout split orders by vendor, hence having 2 or more orders for the user?
    3- I guess the system can handle an unlimited number of Vendors and Products?

    Thank you for your time.

    • Mainul Kabir Aion

      Mainul Kabir Aion

      Hi Camille,
      1. Dokan currently does not have this feature or extension. It also does not integrate with WooCommerce Points & Rewards. Good news is – we have plans to integrate pointing system in future.
      2. When a buyer purchases from multiple vendors, Dokan creates a parent order and suborders are created for each vendor they buy from.
      3. Yes, if you have a strong hosting, you can easily manage an unlimited number of vendors and products.

      Thank You, if you have more questions, please don’t hesitate to contact our support team at support@wedevs.com 🙂

      • Camille

        Camille

        Thank you Mainul for your quick answer.
        Regarding point 1, allow me to be more specific and ask if your system supports the myCRED plugin? or the WordPoints plugin? or none of these and similar plugins?

        Best Regards

        • Mainul Kabir Aion

          Mainul Kabir Aion

          Hi Camille,
          I am really sorry to say that Dokan does not integrate with myCRED yet. But if you use Rehub theme, you may use myCRED as the theme supports it. And Dokan fully supports Rehub theme. This way – you may be able to use myCRED.
          Thank You, if you have more questions, please don’t hesitate to contact our support team at support@wedevs.com 🙂

      • Camille

        Camille

        Thank you Mainul for your latest response.
        1 last clarification please before moving on to the purchase operation:
        When you say in your reply… “When a buyer purchases from multiple vendors, Dokan creates a parent order and suborders are created for each vendor they buy from”… do you mean that your system automatically splits the order (if the user buys from multiple vendors) into suborders and notifications are automatically sent to each of the concerned vendors? If not, what is missing so that I could have such a result? Thank you again for your continued cooperation.

        • Nayem

          Nayem

          @Calille Yes, you are correct. Dokan will automatically create sub-order for each vendor order and the customer will get the e-mail notification and the vendor will get e-mail notification for their sub-order. I think you can quickly check by installing our free version on your website- https://wordpress.org/plugins/dokan-lite 🙂

          Also, if you have more technical queries then our support team is always ready to help. Just fill our contact form- https://wedevs/com/contact.

          Thank you.

  • raydan

    raydan

    Olá
    Quero que além de comprar produtos pelo site os clientes também tenham a opção de baixar o aplicativo na PlayStore e App Store e fazer a compra também pelo aplicativo..Gostaria de saber se o Dokan tem alguma função parecida que me ajude com isso.
    Desde já agradeço.

  • raydan

    raydan

    Olá
    Outra observação também. Existe uma extensão do Dokan onde o cliente consegue conversar direto com o vendedor por um chat iguais ao da Zendesk?

  • hirman

    hirman

    Can vendor/seller sell product from product owner list.
    same product with different location.

    • Nayem

      Nayem

      Hello Hirman,

      Right now this feature is not available but we are working on to implement single product multivendor functionality and this functionality will be available very soon.

  • Uma

    Uma

    Hello,

    Do Dokan’s menus exist in French for a French marketplace?

    Thank you !

  • Uma

    Uma

    Another question please, is it possible to personnalise the logo Dokan for a personnal logo in the connexion page and the dashboard for the vendors ? It’s important for me, for a professional appareance.

    • Nayem

      Nayem

      Hello Uma,

      If you are talking about the logo on the header – http://d.pr/i/nsDKFt/5nxmp1eU then yes, you can change the logo from the theme customizer.

      Thanks.

  • Kostsi

    Kostsi

    Hello, i would like to know if Dokan allow direct payments to vendors. ). Is there an option where vendor get direct payment (commission excluded) from the customer at the time of purchase and admin get only the commission in his account? Example: if customer has purchased a product for XX amount, admin get YY amount (which is commission) and vendor gets amount which exclude the commission (XX-YY) directly to their accounts respectively.

  • Kostsi

    Kostsi

    Hello, i would like to know if Dokan allow direct payments to vendors. ). Is there an option where vendor get direct payment (commission excluded) from the customer at the time of purchase and admin get only the commission in his account? Example: if customer has purchased a product for XX amount, admin get YY amount (which is commission) and vendor gets amount which exclude the commission (XX-YY) directly to their accounts respectively.Thank you.

    • Nayem

      Nayem

      Hello Kostsi,

      It depends on your payment gateway. If you will use any adaptive gateway like Dokan PayPal adaptive payment or Dokan stripe connect then the payment would be split to the admin and vendor directly to their account. But if you will use any non-adaptive gateway like standard) PayPal or bank transfer then the money would be received by the admin and then the vendor will make a withdraw request to the admin. After approving the request, the admin will send the vendor commission manually to the vendor PayPal or Bank account.

      Best Regards 🙂

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