Frequently Aked Questions
Note: We do not provide support via e-mail. Please post all support questions as a support ticket.
Will weDevs products work on my website?
Our plugins and themes work with WordPress. If you have WordPress installed on your hosting or if your site is built with WordPress – our plugins should work if there is no conflict from any third party plugin for which we are not responsible for.
What is WordPress?
What are the requirements to use weDevs products?
Do we encode or encrypt the source code?
How do I get in touch with you?
Please use our contact form and write down your queries.Don’t forget to select “Pre purchase question” from the list of subjects.
How does the payment process work?
Which payment types to you accept?
Is there a way to test your themes before I buy?
After Sales Support
What are your support services?
We only provide support for irregularities, malfunctions (bugs) in our products. We do not do customization or provide support for issues caused by any third party plugin.
All of our free or pro products come with extensive documentation and video tutorials that help you to install, configure and customize your plugin or theme. You don’t need very advanced wp knowledge or coding skills to get most of the issues solved.
Do I need an account on your website?
I’ve opened a support ticket / pre-sales query. How long do I have to wait?
Do you have some support email notification?
What is an affiliate program?
In a nutshell, if you sell our products for us, you get a part of our profit from that sale.
How does your affiliate program work?
When do I get paid?
Where can I check my affiliate share?