Home Forums Theme Support Dokan 2.0 Still problematic

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This topic contains 54 replies, has 7 voices, and was last updated by  Nayem 3 years, 10 months ago.

Viewing 15 posts - 31 through 45 (of 55 total)
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  • #39261

    Tracy
    Member
    Post count: 134

    LASTLY…

    If the INVENTORY tab is null/void for Variable products… why is it the product set up? It makes it confusing for sellers setting up… seeing 2 places to work with inventory.

    #39315

    Nayem
    Moderator
    Post count: 6480

    Hello Tracy,

    I have to discuss with our developer team with those issue. It is now holiday here and our developer will be available from Thursday. I will inform you after discussing with them.

    Thank you for having patience.

    #39377

    Gerald
    Member
    Post count: 24

    Hi Tracy,

    Reading this almost feels like one step forward, and 2 steps back.

    I hope I am wrong, but that is definitely how I feel on my side…

    Share your thoughts.

    #39523

    Nayem
    Moderator
    Post count: 6480

    Hello Tracy,

    Our developer is started working on this. They will fix it as early as possible. Please allow us some time.

    Thank you 🙂

    #39612

    Tracy
    Member
    Post count: 134

    Thank you Nayem… I have been waiting for these issues to be fixed for almost 2 months now… and every week I am told it will be a “few more days”.

    Shipping is still not useful for me (only 1 shipping choice for my sellers, since the options are not working). So my site has been waiting 2 months to launch.

    The seller vacation that was fixed is WONDERFUL… but the shipping is my main concern and issue for launch. Any help in expedition is more than appreciated.

    THANK YOU 🙂

    #39641

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #39698

    Tracy
    Member
    Post count: 134

    Thank you! How will I know when the update is complete, since they are not coming thorugh my auto updates in the admin dash?

    #39721

    Nayem
    Moderator
    Post count: 6480

    Hello Tracy,

    You will get Dokan plugin update notice in you Wp dashboard.

    Thank you 🙂

    #40063

    Tracy
    Member
    Post count: 134

    thank you Nayem… when will this update happen? I see nothing in my dash of now….

    and will this update correct ALL the shipping issue?

    1) Shipping in VARIABLE products is NADA. Lists “same as parent”… but does not give option to change or add in add’l costs (like simple does).

    2) SHIPPING. Have a selection for EVERYWHERE ELSE or WORLDWIDE.

    3) SHIPPING OVERRIDE does not show extra shipping cost in product. It just shows default price.

    4) SHIPPING OVERRIDE not calculating. I have default at $6, over ride addl' $4… but shipping in cart says $18…. ???? (should be $10).

    5) DISABLE SHIPPING. It still shows shipping default cost in product listing (but removes from cart). So customers will think they have to pay shipping on a disabled ship product.

    I have invested A LOT of money and time into this dokan theme… and I am a month in and still unable to let my sellers launch their stores.

    #40071

    Tracy
    Member
    Post count: 134

    I have some very angry sellers … and 2 have dropped out of my marketplace now… aka I AM LOSING BUSINESS. This shipping issue has been going on 2 months now… and every week you promise me a fix to shipping issues (and I promise my sellers) … and it doesnt happen?

    I dont mean to be so negative, but honestly… I AM LOSING BUSINESS.

    Please help… with honesty.

    #40074

    Nayem
    Moderator
    Post count: 6480

    Hello Tracy,

    We will release our next update within next week. Please keep patience.

    Thank you 🙂

    #40077

    Tracy
    Member
    Post count: 134

    Nayem… that is GREAT… but I was told that last week… and the week before… and the week before… and so on.

    So… I'm more than frustrated that I am being told ANOTHER WEEK, and patience is hard to find at this point. I tried to hire one of your developers personally to fix this, and was told they are all “hired out/busy”.

    I have no choice but to sit and wait… and wait more, still 🙁

    #40078

    Tracy
    Member
    Post count: 134

    one more problem discovered… see #6 at bottom…

    1) Shipping in VARIABLE products is NADA. Lists “same as parent”… but does not give option to change or add in add’l costs (like simple does).

    2) SHIPPING. Have a selection for EVERYWHERE ELSE or WORLDWIDE.

    3) SHIPPING OVERRIDE does not show extra shipping cost in product. It just shows default price.

    4) SHIPPING OVERRIDE not calculating. I have default at $6, over ride addl’ $4… but shipping in cart says $18…. ???? (should be $10).

    5) DISABLE SHIPPING. It still shows shipping default cost in product listing (but removes from cart). So customers will think they have to pay shipping on a disabled ship product.

    6) ADD'L SHIPPING PRICE is not working. I have my default at $6, add'l at $2… when 2 product in cart it calculates to $14 shipping…. this doesnt even make sense?

    #40083

    Tracy
    Member
    Post count: 134

    wait a minute… REGULAR SHIPPING DOESNT WORK. It is DOUBLING. Ugh… I would “edit” but the forum wont let me, so Im posting AGAIN.

    1) SHIPPING DOENST WORK. Regular shipping set at $6.. in cart, it says $12. So it's doubling shipping from the “get go”. Aka shipping is not functional AT ALL.

    2) Shipping in VARIABLE products is NADA. Lists “same as parent”… but does not give option to change or add in add’l costs (like simple does).

    3) SHIPPING. Have a selection for EVERYWHERE ELSE or WORLDWIDE.

    4) SHIPPING OVERRIDE does not show extra shipping cost in product. It just shows default price.

    5) SHIPPING OVERRIDE not calculating. I have default at $6, over ride addl’ $4… but shipping in cart says $18…. ???? (should be $10). Again… cuz the REGULAR SHIPPING is doubling.

    6) DISABLE SHIPPING. It still shows shipping default cost in product listing (but removes from cart). So customers will think they have to pay shipping on a disabled ship product.

    7) ADD’L SHIPPING PRICE is not working. I have my default at $6, add’l at $2… when 2 product in cart it calculates to $14 shipping…. this doesnt even make sense? Again… cuz the REGULAR SHIPPING is doubling.

    ****problems 1, 5 and 7 all revolved around the regular shipping being DOUBLED in cart.

    #40112

    Nayem
    Moderator
    Post count: 6480

    Hello Tracy,

    We have already fixed those issue. We did not find some of your similar issue. We will check those again. The updated version will release in this running week. Thank you for having patience. In number 1,5,7 you have mentioned double shipping. I think you are missing something here. Your default shipping charge for the product $6 and what you have set for the country wise shipping charge?. What was the product quantity?.

    I will check every single issue again you have mentioned.

    Thank you 🙂

Viewing 15 posts - 31 through 45 (of 55 total)

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