Home Forums Theme Support Dokan All Logs pages not working

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This topic contains 30 replies, has 2 voices, and was last updated by  Nayem 3 years, 11 months ago.

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  • #46179

    Simon
    Member
    Post count: 99

    When I click on “All Logs” in Dokan's Earning Reports, it will not show me anything past the first page. If I click on any link on the pagination, it still shows the first page.

    1. Can this be fixed?
    2. Is there a way to export the logs?

    #46222

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please make sure that you are using the latest version of Dokan plugin(v2.2.2). We did not get any kind of issue like this from our client who are using the latest version.

    Thanks.

    #46225

    Simon
    Member
    Post count: 99

    Usually I receive a message that an update is available in my plugins. How do I download the latest version and install it manually?

    #46272

    Nayem
    Moderator
    Post count: 6480

    To manually install you have to download the plugin file from your account. After downloading the file install it in your site please remember delete the previous one then install the latest one.

    Thanks.

    #46327

    Simon
    Member
    Post count: 99

    Just upgraded and still have the same problem. Pagination not working. It happens when I click on a particular user and see a list of her sales. When I click on any page, it still shows the first page.

    #46335

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #51495

    Simon
    Member
    Post count: 99

    Have done that.

    #51568

    Nayem
    Moderator
    Post count: 6480

    I did not get your details yet. Please send it correctly.

    Thanks.

    #51729

    Simon
    Member
    Post count: 99

    Sent to you again just now.

    #51862

    Simon
    Member
    Post count: 99

    Haven't heard back from you yet and problem is getting urgent as customer has been waiting almost one week for a response.

    #51903

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #51918

    Simon
    Member
    Post count: 99

    My site is on a secure server so perhaps this is why you could not access? I have sent the log in details again in case you used older ones.

    Now I cannot access anything in the backend as the error Dokan Activation Error: SSL: certificate subject name ‘*.mycloudproxy.com' does not match target host name ‘wedevs.com' is coming up. I have contacted my hosting company and everything is fine on their side. I do not want to disable the Dokan plugin (although this stops the error) because I need it for all sales.

    #51924

    Nayem
    Moderator
    Post count: 6480

    Hello Simon,

    I am getting this error again-

    This issue is occurring for the SSl and curl problem. In our next update, we will change the system to update. Please keep patience. So when an update will release then you will not face this problem.

    But right now if you want to activate your license then you have to Update your server SSL and CURL version.

    Thanks.

    #51932

    Simon
    Member
    Post count: 99

    OK but how do I update ssl and curl to correct settings?

    #51941

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
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