Hi, just checked with my hosting provider and both of these are in order. I really need to be able to use DOKAN as I have hundreds of orders to process. Will it work on an older version of the plugin?

Hello Simon,

Your license key will not affect on the functionality of Dokan. In the next update this activation problem will not appear.

Thanks.

That would be fine but the error stops me from using any part of the backend. In order to use the backend I have to disable Dokan.

So..

Is there anything at all I can do until the update?

If not, how long will I have to wait for the update?

In the meantime, is there a way to see the logs of sales without using the WordPress dashboard?

Is the best option for nw to downgrade to the last reasonably working version of Dokan and how do I get this?

Hello Simon,

I do not think that license activation is the issue which hide all the things from backend. There is internal problem. Because license is only use to get regular update of Dokan. So please make sure that you did not change anything in Dokan or there is no plugin conflict.

This only happened after upgrading from Dokan 2.1 to 2.2.2. While I understand I have to wait for the next update, I cannot use my web site at all in its current setting. Therefore, do you think it would be a good idea to downgrade back to Dokan 2.1 and, if so, how do I go about doing this?

Hello,

I can replace the update.php file of your plugin. So I need your FTP details to replace that file. After replacing you will be able to activate your license without any SSL error.

Thanks.

Great, I’ve sent them to you a few times and they haven’t changed. However, in the off-chance I have to send them again, I’ll do that now again.

It is not connecting. Please provide me your correct details.

I have resent the details and have tested them out and I can log into my ftp. Not sure why you can’t access them. If you still can’t access them, let me know as this is becoming quite strange.

Just managed to upload that now and that error is gone so we’re now back to the original problem that I cannot access anything other than page 1 of the logs. While the update is happening, is there some way I can find the logs in a database using MySQL or something and I might be able to export it as a csv while things are being fixed. That way I can get back to my sellers as their earnings are incorrect.

OK…. so I’ve figured out how to look at all my logs using an MySQL export until the above problem is fixed. I’m going to open a new topic as the error is unrelated to not being able to see the logs.

Hello Simon,

I am very glad to know that you have figured our your one problem. We will look at your other problem when you will create a new topic.

Thanks.