Backend User Update/Save Error

This topic contains 16 reply and 2 voices, and was last updated by Nayem 9 years, 4 months ago
Viewing 15 Posts - 1 through 15 (of 16 total)
Author Posts
December 16, 2014 at 4:06 am 32365
Nayem When I try to update a user profile from the backend I get the following error message. Are you sure you want to do this? Please try again. Please advise.
December 17, 2014 at 2:15 pm 32430
Nayem Nayem

Hello Scott,

Can you please provide me a screenshot of that error?. It will help me to point out the actual thing.

Thank you 🙂

December 17, 2014 at 6:43 pm 32452
Scott Scott This reply has been marked as private.
December 17, 2014 at 7:17 pm 32461
Nayem Nayem

Hello Scott,

Please provide your login details by using this form- http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

December 17, 2014 at 8:28 pm 32471
Scott Scott

I completed the form.

Thanks

December 18, 2014 at 11:00 am 32510
Nayem Nayem

Hello Scott,

I got your details and also i tested your issue. But for me everything is working here fine. Can you please check it now?.

Thank you 🙂

December 18, 2014 at 5:48 pm 32544
Scott Scott

This is still not working. All you have to do is go into any user profile and hit update profile. Then that message appears but only when the WPUF plugin is enabled.

December 18, 2014 at 5:57 pm 32545
Nayem Nayem

Hello Scott,

I have tested again when user fronted is enable but i can update user profile without any error. Can you please try with a different browser?.

Thank you 🙂

December 18, 2014 at 6:11 pm 32549
Scott Scott

Ok I tried updating your profile and it worked just fine until I assigned a package. With the package assigned the error appears. Please try again on the wedevs-test user.

December 18, 2014 at 6:30 pm 32551
Nayem Nayem

Hello Scott,

Can you please check this now?. Everything working fine now when user assigned to a sub pack.

December 18, 2014 at 6:42 pm 32553
Scott Scott

It looks like the error is caused when the jetpack plugin by wordpress is activated and connected to wordpress.com.

What would cause this error?

I need to use jetpack as well as WPUF. Is this an error in the jetpack coding or an error in the WPUF code?

December 18, 2014 at 6:45 pm 32555
Nayem Nayem

Hello Scott,

I tested by activating jetpack as well right now.Everything is fine. Can you tell me the update now?

December 18, 2014 at 7:16 pm 32559
Scott Scott

It is still not working for me with both WPUF and jetpack activated + jetpack connected to wordpress.

Seems this has something to do with nonce and the form submission.

Please try updating your user again and you should get that error once again.

December 18, 2014 at 7:21 pm 32560
Nayem Nayem

Hello Scott,

There is a conflict with Jetpack by WordPress.com. After deactivating this plugin everything is fine. But i have no idea about the reason of this conflict so i can not able to tell you much more about this conflict. Hope you will understand me.

Thank you 🙂

December 18, 2014 at 7:38 pm 32562
Scott Scott

I understand there is a conflict between Jetpack and WPUF.

If just Jetpack is enabled then the user details save works.
If just WPUF is enabled then the user details save works.
If Jetpack and WPUF are enabled but no WPUF subscription is assigned then the user details save works.
If Jetpack and WPUF are enabled and a WPUF subscription is assigned then the user details save does not work.

It seems that this would be a WPUF error would it not?

December 21, 2014 at 7:09 pm 32755
Scott Scott

Any update on this?

Viewing 15 Posts - 1 through 15 (of 16 total)
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