Home Forums Plugin Support WP User Frontend Pro Backend User Update/Save Error

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This topic contains 16 replies, has 2 voices, and was last updated by  Nayem 4 years, 6 months ago.

Viewing 15 posts - 1 through 15 (of 17 total)
  • Author
    Posts
  • #32365

    Scott
    Member
    Post count: 48

    When I try to update a user profile from the backend I get the following error message.

    Are you sure you want to do this?
    Please try again.

    Please advise.

    #32430

    Nayem
    Moderator
    Post count: 6480

    Hello Scott,

    Can you please provide me a screenshot of that error?. It will help me to point out the actual thing.

    Thank you ๐Ÿ™‚

    #32452

    Scott
    Member
    Post count: 48
    This reply has been marked as private.
    #32461

    Nayem
    Moderator
    Post count: 6480

    Hello Scott,

    Please provide your login details by using this form- http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #32471

    Scott
    Member
    Post count: 48

    I completed the form.

    Thanks

    #32510

    Nayem
    Moderator
    Post count: 6480

    Hello Scott,

    I got your details and also i tested your issue. But for me everything is working here fine. Can you please check it now?.

    Thank you ๐Ÿ™‚

    #32544

    Scott
    Member
    Post count: 48

    This is still not working. All you have to do is go into any user profile and hit update profile. Then that message appears but only when the WPUF plugin is enabled.

    #32545

    Nayem
    Moderator
    Post count: 6480

    Hello Scott,

    I have tested again when user fronted is enable but i can update user profile without any error. Can you please try with a different browser?.

    Thank you ๐Ÿ™‚

    #32549

    Scott
    Member
    Post count: 48

    Ok I tried updating your profile and it worked just fine until I assigned a package. With the package assigned the error appears. Please try again on the wedevs-test user.

    #32551

    Nayem
    Moderator
    Post count: 6480

    Hello Scott,

    Can you please check this now?. Everything working fine now when user assigned to a sub pack.

    #32553

    Scott
    Member
    Post count: 48

    It looks like the error is caused when the jetpack plugin by wordpress is activated and connected to wordpress.com.

    What would cause this error?

    I need to use jetpack as well as WPUF. Is this an error in the jetpack coding or an error in the WPUF code?

    #32555

    Nayem
    Moderator
    Post count: 6480

    Hello Scott,

    I tested by activating jetpack as well right now.Everything is fine. Can you tell me the update now?

    #32559

    Scott
    Member
    Post count: 48

    It is still not working for me with both WPUF and jetpack activated + jetpack connected to wordpress.

    Seems this has something to do with nonce and the form submission.

    Please try updating your user again and you should get that error once again.

    #32560

    Nayem
    Moderator
    Post count: 6480

    Hello Scott,

    There is a conflict with Jetpack by WordPress.com. After deactivating this plugin everything is fine. But i have no idea about the reason of this conflict so i can not able to tell you much more about this conflict. Hope you will understand me.

    Thank you ๐Ÿ™‚

    #32562

    Scott
    Member
    Post count: 48

    I understand there is a conflict between Jetpack and WPUF.

    If just Jetpack is enabled then the user details save works.
    If just WPUF is enabled then the user details save works.
    If Jetpack and WPUF are enabled but no WPUF subscription is assigned then the user details save works.
    If Jetpack and WPUF are enabled and a WPUF subscription is assigned then the user details save does not work.

    It seems that this would be a WPUF error would it not?

Viewing 15 posts - 1 through 15 (of 17 total)

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