cannot see order list in seller's dashboard.

This topic contains 22 reply and 2 voices, and was last updated by seungtae 9 years, 1 month ago
Viewing 15 Posts - 1 through 15 (of 22 total)
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March 12, 2015 at 2:40 pm 38949
seungtae Hello there, I just bought this plugin few days ago and struggling with it. I figured out most of things, but still have one problem. When a customer orders products, seller cannot see the order list on his dashboard. I mean seller has got an email, but dashboard shows "No orders found". There's no problem with permalink and It still happens in default theme and without other plugins. Can you check this out please? This is my sit URL : http://www.artistar.me/ I can submit my account informations if you need. thanks.
March 12, 2015 at 3:21 pm 38964
Nayem Nayem

Hello seungtae,

Please make sure that you are using the latest version of Dokan plugin which is v2.0.1.

Thank you 🙂

March 12, 2015 at 3:49 pm 38973
seungtae seungtae

Hi, Thank you for the fast answer.

YES I’m using the latest version.

March 12, 2015 at 4:17 pm 38985
Nayem Nayem

Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

March 12, 2015 at 4:27 pm 38986
seungtae seungtae

I did it. Thanks.

March 12, 2015 at 6:55 pm 39003
Nayem Nayem

I will check your site after getting your details. Please allow me some time.

Thank you 🙂

March 12, 2015 at 8:17 pm 39007
Nayem Nayem

Please update your server php version to the latest version. After updating the php version please check and if the problem remains then let me know.

Thank you 🙂

March 12, 2015 at 9:39 pm 39010
seungtae seungtae

My current php version is 5.3

and I’m going to check if i can update it to 5.4 or later version.

I’ll come back soon with the result. Thanks.

March 13, 2015 at 9:51 am 39045
seungtae seungtae

Good morning Nayem.
I tried to update my php version, but the hosting service I’m using doesn’t support the newer version.
It only provides 5.3

So I’m considering moving my site to AWS.
I prepared AWS account and about to install everything.

but I noticed that if there’s any problem with DOKAN license.
Is it possible to reinstall it on another server?
or do i need buy one more license? 🙁

March 13, 2015 at 2:52 pm 39047
seungtae seungtae

I have submitted my new site informations to the link below
http://wedevs.com/contact/

My previous site url is http://www.artistar.me
and now i’m moving my site to AWS : 54.178.201.123

because of my hosting service’s php version issue.

Please resolve my license problem. Thank you

March 14, 2015 at 11:45 am 39103
Nayem Nayem

Hello Seungtae,

Please contact with us by using this contact form- http://wedevs.com/contact/. You have to select the question type as “License activation problem”. We will resolve your license issue very soon.

Thank you 🙂

March 14, 2015 at 1:00 pm 39118
seungtae seungtae

hi, i’ve already submitted yesterday before you requested. Shall I have to do it again?

March 14, 2015 at 1:08 pm 39120
Nayem Nayem

I will inform you after getting your details in my hand.

Thank you 🙂

March 16, 2015 at 11:26 am 39210
seungtae seungtae

Hello Nayem,

Is there any progress on this issue?

I really need to release my site ASAP.

Hope to get response soon.

thank you.

March 16, 2015 at 12:20 pm 39213
Nayem Nayem

I did not get your details yet. Can you please try to resend it again- http://wedevs.com/provide-login-details/.
Thank you 🙂

March 16, 2015 at 12:26 pm 39214
seungtae seungtae

I did it now.

Viewing 15 Posts - 1 through 15 (of 22 total)
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