Home Forums Theme Support Dokan cannot see order list in seller's dashboard.

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This topic contains 22 replies, has 2 voices, and was last updated by  seungtae 4 years, 3 months ago.

Viewing 15 posts - 1 through 15 (of 23 total)
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  • #38949

    seungtae
    Member
    Post count: 12

    Hello there,

    I just bought this plugin few days ago and struggling with it.

    I figured out most of things, but still have one problem.

    When a customer orders products, seller cannot see the order list on his dashboard.

    I mean seller has got an email, but dashboard shows “No orders found”.

    There's no problem with permalink and It still happens in default theme and without other plugins.

    Can you check this out please?

    This is my sit URL : http://www.artistar.me/

    I can submit my account informations if you need.

    thanks.

    #38964

    Nayem
    Moderator
    Post count: 6480

    Hello seungtae,

    Please make sure that you are using the latest version of Dokan plugin which is v2.0.1.

    Thank you ๐Ÿ™‚

    #38973

    seungtae
    Member
    Post count: 12

    Hi, Thank you for the fast answer.

    YES I'm using the latest version.

    #38985

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #38986

    seungtae
    Member
    Post count: 12

    I did it. Thanks.

    #39003

    Nayem
    Moderator
    Post count: 6480

    I will check your site after getting your details. Please allow me some time.

    Thank you ๐Ÿ™‚

    #39007

    Nayem
    Moderator
    Post count: 6480

    Please update your server php version to the latest version. After updating the php version please check and if the problem remains then let me know.

    Thank you ๐Ÿ™‚

    #39010

    seungtae
    Member
    Post count: 12

    My current php version is 5.3

    and I'm going to check if i can update it to 5.4 or later version.

    I'll come back soon with the result. Thanks.

    #39045

    seungtae
    Member
    Post count: 12

    Good morning Nayem.
    I tried to update my php version, but the hosting service I'm using doesn't support the newer version.
    It only provides 5.3

    So I'm considering moving my site to AWS.
    I prepared AWS account and about to install everything.

    but I noticed that if there's any problem with DOKAN license.
    Is it possible to reinstall it on another server?
    or do i need buy one more license? ๐Ÿ™

    #39047

    seungtae
    Member
    Post count: 12

    I have submitted my new site informations to the link below
    http://wedevs.com/contact/

    My previous site url is http://www.artistar.me
    and now i'm moving my site to AWS : 54.178.201.123

    because of my hosting service's php version issue.

    Please resolve my license problem. Thank you

    #39103

    Nayem
    Moderator
    Post count: 6480

    Hello Seungtae,

    Please contact with us by using this contact form- http://wedevs.com/contact/. You have to select the question type as “License activation problem”. We will resolve your license issue very soon.

    Thank you ๐Ÿ™‚

    #39118

    seungtae
    Member
    Post count: 12

    hi, i've already submitted yesterday before you requested. Shall I have to do it again?

    #39120

    Nayem
    Moderator
    Post count: 6480

    I will inform you after getting your details in my hand.

    Thank you ๐Ÿ™‚

    #39210

    seungtae
    Member
    Post count: 12

    Hello Nayem,

    Is there any progress on this issue?

    I really need to release my site ASAP.

    Hope to get response soon.

    thank you.

    #39213

    Nayem
    Moderator
    Post count: 6480

    I did not get your details yet. Can you please try to resend it again- http://wedevs.com/provide-login-details/.
    Thank you ๐Ÿ™‚

Viewing 15 posts - 1 through 15 (of 23 total)

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