Home › Forums › Theme Support › Dokan › cannot see order list in seller's dashboard. This topic is: resolved Tagged: license This topic contains 22 replies, has 2 voices, and was last updated by seungtae 4 years ago. Viewing 15 posts - 1 through 15 (of 23 total) 1 2 → Author Posts March 12, 2015 at 2:40 pm #38949 seungtaeMember Post count: 12 Hello there, I just bought this plugin few days ago and struggling with it. I figured out most of things, but still have one problem. When a customer orders products, seller cannot see the order list on his dashboard. I mean seller has got an email, but dashboard shows “No orders found”. There's no problem with permalink and It still happens in default theme and without other plugins. Can you check this out please? This is my sit URL : http://www.artistar.me/ I can submit my account informations if you need. thanks. March 12, 2015 at 3:21 pm #38964 NayemModerator Post count: 6480 Hello seungtae, Please make sure that you are using the latest version of Dokan plugin which is v2.0.1. Thank you 🙂 March 12, 2015 at 3:49 pm #38973 seungtaeMember Post count: 12 Hi, Thank you for the fast answer. YES I'm using the latest version. March 12, 2015 at 4:17 pm #38985 NayemModerator Post count: 6480 Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂 March 12, 2015 at 4:27 pm #38986 seungtaeMember Post count: 12 I did it. Thanks. March 12, 2015 at 6:55 pm #39003 NayemModerator Post count: 6480 I will check your site after getting your details. Please allow me some time. Thank you 🙂 March 12, 2015 at 8:17 pm #39007 NayemModerator Post count: 6480 Please update your server php version to the latest version. After updating the php version please check and if the problem remains then let me know. Thank you 🙂 March 12, 2015 at 9:39 pm #39010 seungtaeMember Post count: 12 My current php version is 5.3 and I'm going to check if i can update it to 5.4 or later version. I'll come back soon with the result. Thanks. March 13, 2015 at 9:51 am #39045 seungtaeMember Post count: 12 Good morning Nayem. I tried to update my php version, but the hosting service I'm using doesn't support the newer version. It only provides 5.3 So I'm considering moving my site to AWS. I prepared AWS account and about to install everything. but I noticed that if there's any problem with DOKAN license. Is it possible to reinstall it on another server? or do i need buy one more license? 🙁 March 13, 2015 at 2:52 pm #39047 seungtaeMember Post count: 12 I have submitted my new site informations to the link below http://wedevs.com/contact/ My previous site url is http://www.artistar.me and now i'm moving my site to AWS : 126.96.36.199 because of my hosting service's php version issue. Please resolve my license problem. Thank you March 14, 2015 at 11:45 am #39103 NayemModerator Post count: 6480 Hello Seungtae, Please contact with us by using this contact form- http://wedevs.com/contact/. You have to select the question type as “License activation problem”. We will resolve your license issue very soon. Thank you 🙂 March 14, 2015 at 1:00 pm #39118 seungtaeMember Post count: 12 hi, i've already submitted yesterday before you requested. Shall I have to do it again? March 14, 2015 at 1:08 pm #39120 NayemModerator Post count: 6480 I will inform you after getting your details in my hand. Thank you 🙂 March 16, 2015 at 11:26 am #39210 seungtaeMember Post count: 12 Hello Nayem, Is there any progress on this issue? I really need to release my site ASAP. Hope to get response soon. thank you. March 16, 2015 at 12:20 pm #39213 NayemModerator Post count: 6480 I did not get your details yet. Can you please try to resend it again- http://wedevs.com/provide-login-details/. Thank you 🙂 Author Posts Viewing 15 posts - 1 through 15 (of 23 total) 1 2 → The topic ‘cannot see order list in seller's dashboard.’ is closed to new replies.