Home Forums General Pre-Purchase Questions Can't buy software (bug)

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This topic contains 7 replies, has 4 voices, and was last updated by  Edvinas 4 years, 4 months ago.

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  • Author
    Posts
  • #30011

    mojomo
    Member
    Post count: 56

    Hi, I just wanted to buy and download some of your software, but on checkout I keep getting a “state/country is required” message, although it is indicated (other than US). Please fix it, so that I can buy your software.

    #30039

    Nayem
    Moderator
    Post count: 6480

    Hello Mojomo,

    I am checking this issue. Please allow me some time. I will be back to you with the result.

    Thank you ๐Ÿ™‚

    #30043

    Nayem
    Moderator
    Post count: 6480

    Hello Mojomo,,

    I checked it but everything is fine here. Can you please tell me from which state/country, you are trying to buy our product?.

    Thank you

    #30044

    mojomo
    Member
    Post count: 56

    Germany. Tried several browsers.

    #30066

    Edvinas
    Member
    Post count: 6

    I have related problem I tried to check-out frontend pro two times, but I got weird error transaction failed enter your city or something like that (I sent genuine error message to support, I don't remember what it was now), in state/county I entered my city name.

    #30084

    Tareq Hasan
    Keymaster
    Post count: 2831

    Can you please try now? It should be fixed, sorry for that trouble.

    #30100

    mojomo
    Member
    Post count: 56

    It is working now. Thx.

    #30125

    Edvinas
    Member
    Post count: 6
Viewing 8 posts - 1 through 8 (of 8 total)

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