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This topic contains 53 replies, has 3 voices, and was last updated by  towhid 3 years, 8 months ago.

Viewing 9 posts - 46 through 54 (of 54 total)
  • Author
    Posts
  • #66787

    Frank
    Member
    Post count: 33

    Hi Towhid,

    I am using the Zerif theme default image right now and deleted all my cache and history. But it is still showing the grey parts.

    Thanks

    #66912

    towhid
    Participant
    Post count: 4505

    Hello Frank,

    Please allow me some time. I have already forward this issue to the developer team.

    Thanks

    #68361

    Frank
    Member
    Post count: 33

    Hi Towhid,

    Any updates on this subject? because the background is not fixed yet.

    Thank you!!

    Frank

    #68579

    towhid
    Participant
    Post count: 4505

    Hello Frank,

    I've been busy these days so I was not able to reply you. I have just created an issue and assign to the developer again. Please allow me some time. Hope I will come back to you a right solution.

    Thanks

    #69155

    towhid
    Participant
    Post count: 4505

    Hello Frank,

    Can you please check the site now. I have already fixed the issue.

    Thanks

    #69235

    Frank
    Member
    Post count: 33

    Hi Towhid,

    I have just checked it out but still having issues with the background.

    #1. Now when you log out from the wordpress backend and visit the website as a consumer the menubar separates from the top. This is not how it comes as theme and I prefer it attached to the top of the site. See screenshot: http://skootchie.com/wp-content/uploads/2015/08/Screen-Shot-2015-08-26-at-19.00.15.png

    #2. The background is looking perfect at the top of the page, but when you look at the footer of the website it is still splitting the image. See screenshot: http://skootchie.com/wp-content/uploads/2015/08/Screen-Shot-2015-08-26-at-19.00.37.png

    I am sorry this is taking so much time to fix, but I just need it to work perfectly.

    Thank you!!

    Frank

    #69749

    towhid
    Participant
    Post count: 4505

    Hello Frank,

    For Problem 1:
    There was a code we have noticed was responsible for separating the menubar from top and that code was not written by us.

    For Problem 2:
    We have tried much to find out the problem – why the image splitting at the bottom. At last we have able to find the cause. This is happening only in chrome but not in firefox. But we did not yet able to find out the actual reason for the chrome issue. Make sure you have the latest version of chrome. If not then please update the latest version immediately and see what happen.

    Thanks

    #69847

    Frank
    Member
    Post count: 33

    Hi Towhid,

    We are almost there. When I use Safari it works perfectly!! I checked the version of my chrome browser, but it has the latest update and is still giving those glitches. Please let me know if I can help to solve this issue.

    I will be waiting for your answer.

    Thank you!

    #70124

    towhid
    Participant
    Post count: 4505

    Hello Frank,

    I have tried seveal way to fix this for you. But I have known that Fixed image is a big bug for chrome. We will wait for future chrome update.

    Also, I have found that the theme is not properly coded. I think you can check a premium theme. You can ask a support from the theme developer. Tell theme the HTML <body> element has an image attachment which does not stay fit in the chrome browser. I hope they will answer you and provide a hints for solution.

    Thanks

Viewing 9 posts - 46 through 54 (of 54 total)

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