August 12, 2015 at 10:55 pm #66787
I am using the Zerif theme default image right now and deleted all my cache and history. But it is still showing the grey parts.
ThanksAugust 13, 2015 at 4:49 pm #66912
Please allow me some time. I have already forward this issue to the developer team.
ThanksAugust 21, 2015 at 12:23 am #68361
Any updates on this subject? because the background is not fixed yet.
FrankAugust 22, 2015 at 3:06 pm #68579
I've been busy these days so I was not able to reply you. I have just created an issue and assign to the developer again. Please allow me some time. Hope I will come back to you a right solution.
ThanksAugust 26, 2015 at 6:07 pm #69155
Can you please check the site now. I have already fixed the issue.
ThanksAugust 26, 2015 at 11:13 pm #69235
I have just checked it out but still having issues with the background.
#1. Now when you log out from the wordpress backend and visit the website as a consumer the menubar separates from the top. This is not how it comes as theme and I prefer it attached to the top of the site. See screenshot: http://skootchie.com/wp-content/uploads/2015/08/Screen-Shot-2015-08-26-at-19.00.15.png
#2. The background is looking perfect at the top of the page, but when you look at the footer of the website it is still splitting the image. See screenshot: http://skootchie.com/wp-content/uploads/2015/08/Screen-Shot-2015-08-26-at-19.00.37.png
I am sorry this is taking so much time to fix, but I just need it to work perfectly.
FrankAugust 31, 2015 at 10:55 am #69749
For Problem 1:
There was a code we have noticed was responsible for separating the menubar from top and that code was not written by us.
For Problem 2:
We have tried much to find out the problem – why the image splitting at the bottom. At last we have able to find the cause. This is happening only in chrome but not in firefox. But we did not yet able to find out the actual reason for the chrome issue. Make sure you have the latest version of chrome. If not then please update the latest version immediately and see what happen.
ThanksSeptember 1, 2015 at 12:02 am #69847
We are almost there. When I use Safari it works perfectly!! I checked the version of my chrome browser, but it has the latest update and is still giving those glitches. Please let me know if I can help to solve this issue.
I will be waiting for your answer.
Thank you!September 2, 2015 at 11:54 am #70124
I have tried seveal way to fix this for you. But I have known that Fixed image is a big bug for chrome. We will wait for future chrome update.
Also, I have found that the theme is not properly coded. I think you can check a premium theme. You can ask a support from the theme developer. Tell theme the HTML <body> element has an image attachment which does not stay fit in the chrome browser. I hope they will answer you and provide a hints for solution.
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