Coupon Payment Issue

This topic contains 17 reply and 2 voices, and was last updated by towhid 9 years, 1 month ago
Viewing 15 Posts - 1 through 15 (of 17 total)
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February 9, 2015 at 4:03 am 36144
towhid Hi, we bought the pro version and happy about its fuctionalities. We found a bug on Coupon. When someone insert a valid coupon, the system correctly calcucate the new value of the production but does not work the gateway to PayPal. If I click on proceed it will redirect on my homepage. We met the issue both on regular and sandbox mode. Without any coupon all payments go well.
February 9, 2015 at 4:15 am 36146
fabrizio fabrizio

Try here: http://www.romaup.it/sistema/
with a 10 euro fixed price coupon named: romano1

February 11, 2015 at 2:58 pm 36453
towhid towhid

Hello Fabrizio,

I did not understand your question properly, basically in this line: “If I click on proceed it will redirect on my homepage.”. Can you please give me any clue about Paypal error. You can share a screenshot. Is proceed checkout button is working correctly after applying coupon for product in cart?

Thank You 🙂

February 11, 2015 at 6:20 pm 36479
fabrizio fabrizio

Hi, if i proceed without coupon i have no problem.
If i put a valid coupon code the system update the amount, but when i click on “proceed” it try to go to
http://www.romaup.it/?action=wpuf_paypal_success
and then redirect to homepage of my site, no paypal page.

February 11, 2015 at 6:39 pm 36482
towhid towhid

Hello Fabrizio,

Make sure you have properly configured the payment settings.

To configure the payment settings please navigate to wp-admin->User Frontend->Settings->Payments(Tab).

If it is not solve the problem then please let me know I will proceed to next steps.

Thank You 🙂

February 11, 2015 at 6:51 pm 36486
fabrizio fabrizio

I configured everything. I have no problem with standard payment. Just if a coupon in inserted.

February 11, 2015 at 8:29 pm 36497
fabrizio fabrizio

If you want you can try. There’s a standard registration and then you can buy from here:
http://www.romaup.it/sistema/

Wihout any coupon you will correctly redirect to paypal.

If you put romano1 like coupon, it will be redirect to my home 🙁

February 12, 2015 at 11:49 am 36539
towhid towhid

Hello Fabrizio,

I have reproduced this issue for myself but failed. After proceeding, it goes to a PayPal page for me. Do you have WP User Frontend latest updated version[2.2.7]? If not, please update and let me know the result.

Thank You 🙂

February 12, 2015 at 3:29 pm 36565
fabrizio fabrizio

Yes, i just have the last version. What can i do?

February 12, 2015 at 3:48 pm 36572
towhid towhid

Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

February 12, 2015 at 7:23 pm 36599
fabrizio fabrizio

Done. All data sent via form

February 13, 2015 at 6:13 pm 36645
fabrizio fabrizio

Any news?

February 14, 2015 at 10:32 am 36658
towhid towhid

Hello Fabrizio,

I was able to login your site successfully. Please allow me some time to check this issue. Hope I will be come back to you a right solution.

Thank You 🙂

February 15, 2015 at 10:53 am 36709
towhid towhid

Hello Fabrizio,

I have checked and got the issue. I have already forwarded this issue to our developer team. I will come back to you a solution soon.

Thank You 🙂

February 15, 2015 at 12:35 pm 36720
towhid towhid

Hello Fabrizio,

The coupon you had created, amount is equal to subscription pack billing amount. So that it is redirecting to the homepage of the site, but not PayPal page. To redirect PayPal page you need to set a coupon amount below than subscription pack billing amount. Can you check it yourself?

Thank You 🙂

February 16, 2015 at 6:53 pm 36861
fabrizio fabrizio

Hi towhid the issue seems solved. Can you please me details about your actions on my site?

Thank you very very much!

Viewing 15 Posts - 1 through 15 (of 17 total)