Home Forums Plugin Support WP User Frontend Pro Coupon Payment Issue

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This topic contains 17 replies, has 2 voices, and was last updated by  towhid 4 years ago.

Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #36144

    fabrizio
    Member
    Post count: 10

    Hi, we bought the pro version and happy about its fuctionalities. We found a bug on Coupon. When someone insert a valid coupon, the system correctly calcucate the new value of the production but does not work the gateway to PayPal. If I click on proceed it will redirect on my homepage.
    We met the issue both on regular and sandbox mode.
    Without any coupon all payments go well.

    #36146

    fabrizio
    Member
    Post count: 10

    Try here: http://www.romaup.it/sistema/
    with a 10 euro fixed price coupon named: romano1

    #36453

    towhid
    Participant
    Post count: 4505

    Hello Fabrizio,

    I did not understand your question properly, basically in this line: “If I click on proceed it will redirect on my homepage.”. Can you please give me any clue about Paypal error. You can share a screenshot. Is proceed checkout button is working correctly after applying coupon for product in cart?

    Thank You ๐Ÿ™‚

    #36479

    fabrizio
    Member
    Post count: 10

    Hi, if i proceed without coupon i have no problem.
    If i put a valid coupon code the system update the amount, but when i click on “proceed” it try to go to
    http://www.romaup.it/?action=wpuf_paypal_success
    and then redirect to homepage of my site, no paypal page.

    #36482

    towhid
    Participant
    Post count: 4505

    Hello Fabrizio,

    Make sure you have properly configured the payment settings.

    To configure the payment settings please navigate to wp-admin->User Frontend->Settings->Payments(Tab).

    If it is not solve the problem then please let me know I will proceed to next steps.

    Thank You ๐Ÿ™‚

    #36486

    fabrizio
    Member
    Post count: 10

    I configured everything. I have no problem with standard payment. Just if a coupon in inserted.

    #36497

    fabrizio
    Member
    Post count: 10

    If you want you can try. There's a standard registration and then you can buy from here:
    http://www.romaup.it/sistema/

    Wihout any coupon you will correctly redirect to paypal.

    If you put romano1 like coupon, it will be redirect to my home ๐Ÿ™

    #36539

    towhid
    Participant
    Post count: 4505

    Hello Fabrizio,

    I have reproduced this issue for myself but failed. After proceeding, it goes to a PayPal page for me. Do you have WP User Frontend latest updated version[2.2.7]? If not, please update and let me know the result.

    Thank You ๐Ÿ™‚

    #36565

    fabrizio
    Member
    Post count: 10

    Yes, i just have the last version. What can i do?

    #36572

    towhid
    Participant
    Post count: 4505

    Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #36599

    fabrizio
    Member
    Post count: 10

    Done. All data sent via form

    #36645

    fabrizio
    Member
    Post count: 10

    Any news?

    #36658

    towhid
    Participant
    Post count: 4505

    Hello Fabrizio,

    I was able to login your site successfully. Please allow me some time to check this issue. Hope I will be come back to you a right solution.

    Thank You ๐Ÿ™‚

    #36709

    towhid
    Participant
    Post count: 4505

    Hello Fabrizio,

    I have checked and got the issue. I have already forwarded this issue to our developer team. I will come back to you a solution soon.

    Thank You ๐Ÿ™‚

    #36720

    towhid
    Participant
    Post count: 4505

    Hello Fabrizio,

    The coupon you had created, amount is equal to subscription pack billing amount. So that it is redirecting to the homepage of the site, but not PayPal page. To redirect PayPal page you need to set a coupon amount below than subscription pack billing amount. Can you check it yourself?

    Thank You ๐Ÿ™‚

Viewing 15 posts - 1 through 15 (of 18 total)

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