Home Forums Theme Support Dokan Dashboard 404 Error Page for Sellers

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This topic contains 52 replies, has 2 voices, and was last updated by  Charlotte 4 years ago.

Viewing 15 posts - 1 through 15 (of 53 total)
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  • #43152

    Charlotte
    Member
    Post count: 43

    Hello,
    I just purchased Dokan and have activated it on my site and have made a demo sales user to test the front end of the site. The user is activated, and is approved to sell. The issue is whenever I try to access the dashboard, although the main page shows up fine (saying “start by adding a banner”) whenever I click on ANY of the tabs to the left hand side (eg. products, orders, reports etc.) it comes up with a 404 error page and just won't work at all.
    Thanks,
    Charlotte

    #43165

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please navigate to WP admin->Settings->Permalinks. You have to set the permalinks as “Post name” and “Product”. After saving the settings please check and let me know.

    Thanks.

    #43199

    Charlotte
    Member
    Post count: 43

    Hi Nayem,
    This was the first thing I tried, but the product permalink will NOT stay on anything other than custom. If I select product it changes the custom field to /product/ and when I go to save it has switched it to /product (without the end slash).
    Thanks,
    Charlotte

    #43200

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #43201

    Charlotte
    Member
    Post count: 43

    Done! Thanks ๐Ÿ™‚

    #43203

    Charlotte
    Member
    Post count: 43

    Also if possible please check the error:
    Dokan Error: Pleae activate your copy

    I have put in my serial number but the error remains?

    #43207

    Nayem
    Moderator
    Post count: 6480

    I have checked your seller dashboard but everything is working fine. I did not get any error.

    For license activation-

    Please contact with us by using this contact form- http://wedevs.com/contact/. You have to select the question type as- “License activation problem”. We will solve your license issue as soon as possible.

    Thank you ๐Ÿ™‚

    #43210

    Charlotte
    Member
    Post count: 43

    Hey,
    That's so bizarre. I don't understand what's changed then… Oh well as long as it's working!

    Also: I just tried making a draft product, though and it says: Choose a category- No categories
    In the category section I changed the category from display type: standard to products.

    Thanks

    #43212

    Nayem
    Moderator
    Post count: 6480

    Please open Dokan plugin/templates/new-product.php file. In this file you will get this 'name' => 'product_cat', in line number 87. You have to remove this line from here.

    Also in Dokan plugin/templates/product-edit.php file you will get this 'name' => 'product_cat', in line number 279. Please remove this line also from here.

    After doing all those thing everything will work fine.

    #43219

    Charlotte
    Member
    Post count: 43

    Hi Nayem,
    I've removed them both, but it's still saying no categories?
    Thanks,
    Charlotte

    #43220

    Nayem
    Moderator
    Post count: 6480

    Please provide your login and ftp details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #43221

    Charlotte
    Member
    Post count: 43

    Maybe I removed the wrong bit of code? Should I copy the original code back in?

    #43222

    Charlotte
    Member
    Post count: 43

    I've submitted anyway ๐Ÿ™‚

    #43224

    Nayem
    Moderator
    Post count: 6480

    You did not send me your ftp details. Please provide your ftp details here.

    Thanks.

    #43233

    Charlotte
    Member
    Post count: 43

    Hi,
    The site is hosted through site ground so I don't use an FTP system. Is that an issue? I normally just login straight through the website.
    Thanks,
    Charlotte

Viewing 15 posts - 1 through 15 (of 53 total)

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