This topic contains 9 reply and 2 voices, and was last updated by Nayem 4 years, 10 months ago
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September 17, 2015 at 12:28 pm 72171
Nayem When I enable disabled shipping, it still calculates the shipping price for that product. I had to mark that product as virtual from the admin and then it works fine. Please let me know the fix for this!
September 17, 2015 at 12:30 pm 72173
Nayem Nayem


I think you are getting something wrong. If you want to sell virtual product then no need to mark the product as virtual from the backend. You change the product type from the frontend. When you will upload a product from the seller dashboard, you have to mark the product as Downloadable Product. Then it will not ask for any shipping.

Now, you have to make sure also that what kind of product you are selling! Downloadable or physical?

September 17, 2015 at 2:32 pm 72204
Ghulam Ghulam

Admin panel fix was my last resort.

Here is what I do:
1. Login as seller
2. Add product and under shipping options I mark it as “disable shipping”

But when I buy the product it still adds shipping charges. Why is it?

September 17, 2015 at 2:47 pm 72208
Nayem Nayem

Can you please provide any screenshot here?

September 17, 2015 at 2:56 pm 72216
Ghulam Ghulam This reply has been marked as private.
September 17, 2015 at 3:08 pm 72219
Nayem Nayem

Please provide your login details by using this form: I will have a look what is going wrong.

Thank you 🙂

September 17, 2015 at 4:41 pm 72247
Ghulam Ghulam

It is on my local machine.

September 17, 2015 at 4:44 pm 72251
Nayem Nayem

I have checked in my side. When I have disabled shipping for a product then the shipping tab from the single product page was not there. It also calculated as free shipping. I will suggest you to check correctly. I can not provide solution if your site is not live or without finding the issue.

September 17, 2015 at 6:42 pm 72301
Ghulam Ghulam

Is there a way you can share with me an action hook/filter that I can use in my functions file to mark products as virtual when people select “disable shipping”.

will get it uploaded and share the link.

September 17, 2015 at 7:04 pm 72310
Nayem Nayem

Hello Ghulam,

If you want to do this then you have to customize the plugin code. It is not a few lines of code to do. You may require a developer for this. We do not provide support for customization. By-default you have to select the product type as downloadable then it will automatically disable shipping.

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