Home Forums Theme Support Dokan Dokan and The Retailer

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This topic contains 35 replies, has 2 voices, and was last updated by  Nayem 3 years, 8 months ago.

Viewing 15 posts - 1 through 15 (of 36 total)
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  • #68429

    Bernarh
    Member
    Post count: 24

    Hello,
    I had the plugin installed in a test server and now I am installing it in my client's server.
    I am having trouble with a few things
    1- The key is not activating.
    2- I am using “The Retailer” theme
    2.1- Register Form for seller cuts part of the button
    2.2- First time trying to register as a seller I get an error about a captcha which does not exist
    2.3- Dashboard doesn't look good
    2.4- Shop Page looks really bad
    2.5- I tried to change the Seller Store URL from “store” to “marcas” however /marcas/store-name gave ma a 404 page so I had to change it back to store.
    spam field

    Thank you in advance,
    Bernarh Raad

    #68615

    Nayem
    Moderator
    Post count: 6480

    Hello Bernah,

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you 🙂

    #68639

    Bernarh
    Member
    Post count: 24

    Just did 😀

    #68684

    Nayem
    Moderator
    Post count: 6480

    Hello,

    1. Please contact with us by using this contact form- http://wedevs.com/contact/. You have to select the question type as- “License activation problem”. We will solve your license issue as soon as possible.

    2.1-2. Please provide a screenshot because I did not see your seller registration form. I think you have customized in the plugin.

    2.3- Check your store page and dashboard page now.
    2.4- Provide a screenshot of your shop page.
    2.5- Check now- http://www.brands2u.com.br/marcas/webdevsupp/. Store has been changed to marcas.

    Thanks.

    #68897

    Bernarh
    Member
    Post count: 24

    Login Form is inside the box

    Login inside the box

    First try to register gives a anti-spam not fillet, but there is no anti-spam

    #68898

    Bernarh
    Member
    Post count: 24

    Second and third picture**

    #68958

    Nayem
    Moderator
    Post count: 6480

    Please switch to a default theme and check this issue. If the problem still there then let me know.

    Thanks.

    #69052

    Bernarh
    Member
    Post count: 24

    Hello, I switched to a wordpress theme and the error was gone.
    I will contact the author of the theme for that

    I do need two more things:
    1- I am trying to translate to Portuguese and I did all these steps and nothing.
    http://docs.wedevs.com/translate-dokan-plugin/

    2- Shop Page looks pretty weird with the form all the way to the left. I would like to know if you can modify that page for me, or at least tell me where is the file for me to edit.

    Thank you!

    #69084

    Nayem
    Moderator
    Post count: 6480

    Hello,

    1. Can you please tell me the name of your language file?.

    2. Provide a screenshot here. It will help me to find out the solution.

    Thanks.

    #69180

    Bernarh
    Member
    Post count: 24

    The name is “dokan-plugin-pt-br.po” anmd “dokan-plugin-pt-br.mo”

    In the shop page I would like to center the red part and move the green part to under the red part

    Shop Page

    #69187

    Nayem
    Moderator
    Post count: 6480

    The language file should be renamed like – dokan-pt_BR.mo. Please rename the file and check it again.

    #69410

    Bernarh
    Member
    Post count: 24

    That worked, Thanks!

    what about the shop page?

    #69411

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Provide a screenshot here.

    Thanks.

    #69413

    Bernarh
    Member
    Post count: 24

    Is the one right above

    #69534

    Nayem
    Moderator
    Post count: 6480

    I can not address the issue.

Viewing 15 posts - 1 through 15 (of 36 total)

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