This topic contains 27 reply and 2 voices, and was last updated by towhid 4 years, 5 months ago
Viewing 15 Posts - 1 through 15 (of 27 total)
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May 14, 2015 at 1:42 am 43906
towhid Hello, I'm using your wonderful plugin, however I have a problem. Once installed, the plugin recognizes the orders that the user has made. The problem is that I do not sprout new orders. In fact, in the "all" remains always stop at zero, but if I click on "waiting" (although it shows zero) shows me the order that I try (see the screen) http://www.awesomescreenshot.com/image/220456/7108aadf201fc81c39c25f855875bc54 http://www.awesomescreenshot.com/image/220482/53c439f67beeb9e91b15b0a555d3eb56 How can I fix? Thanks in advance!
May 14, 2015 at 10:22 am 43929
towhid towhid

Hello Marco,

I have reproduced this issue but did not get any inconsistency. Check the screenshot- Order

You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

Thank you 🙂

May 14, 2015 at 2:35 pm 43980
Marco Coco Marco Coco

I’ve tried and I sprout orders only when I turned on the theme Twenty. But only the first time. That is when I tried to buy other products, not sticking anything in orders.

Also, I see that there is an inconsistency between what he says and woocommerce plugin in orders.That is, it does not show the existence of some orders

http://www.awesomescreenshot.com/image/222601/a481162fb3ab50ed9edf2fa2e5d2dbb2

https://docs.google.com/file/d/0B2Xt3DqxNeZpRXhVR2lOQ1pJUTg/edit?usp=drivesdk

Please help me

May 14, 2015 at 4:22 pm 44004
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

May 14, 2015 at 4:23 pm 44005
Marco Coco Marco Coco

I have bought your plugin, but i can’t see my license key.
Also, i have the same problem. Orders are not updated, I do not see them in the panel of Dokan, although in the admin panel shows all.
How can I fix?

May 14, 2015 at 4:27 pm 44006
Marco Coco Marco Coco This reply has been marked as private.
May 14, 2015 at 4:28 pm 44008
towhid towhid

Hello Marco,

You will get your login details in your profile. Here is the link – http://wedevs.com/account/

Thank you 🙂

May 14, 2015 at 4:31 pm 44009
Marco Coco Marco Coco

ok i have activated. Now please can you solve this problem? Thanks more in advance

May 14, 2015 at 4:41 pm 44012
Marco Coco Marco Coco This reply has been marked as private.
May 14, 2015 at 4:56 pm 44017
towhid towhid

Hello Marco,

I think you did not properly configure Dokan settings. If you do not know how to install Dokan you can check our documentation from this link – http://docs.wedevs.com/category/plugins/dokan-plugins/.

After then I can check and fix the order issue.

Thank you 🙂

May 14, 2015 at 5:17 pm 44027
Marco Coco Marco Coco

except the full-page width, I did everything and as you can see it does not work:

https://docs.google.com/file/d/0B2Xt3DqxNeZpRkJuTlVnQllUREU/edit?usp=drivesdk

https://docs.google.com/file/d/0B2Xt3DqxNeZpWjhtdDNueVdJM0U/edit?usp=drivesdk

https://docs.google.com/file/d/0B2Xt3DqxNeZpQjVYRU4tRlhXSlE/edit?usp=drivesdk

May 14, 2015 at 5:35 pm 44033
towhid towhid

Hello Marco,

How I will navigate seller dashboard page. Did you place any shortcode in dashboard page? If I not getting this page – https://docs.google.com/file/d/0B2Xt3DqxNeZpWjhtdDNueVdJM0U/edit. Can you please let me know how I will get the seller dashboard page along with order menu.

Thank you 🙂

May 14, 2015 at 5:38 pm 44035
Marco Coco Marco Coco

I turned on the theme Twenty like you asked.
Also, to do the tests, you can use these two accounts:

username: salvonapoli74
password: the same of website

username: robertinagagliano92
password: the same of website

and to access a seller go here:
http://laviadellarte.com/mio-account/

and to access the panel Dokan once logged go here:

Account

I have invoked the sandbox paypal

May 14, 2015 at 5:50 pm 44036
towhid towhid

Hello Marco,

Ok, I have able to see the order page with login through this link http://laviadellarte.com/account/

There are no zero figure in order page. I have send you a screenshot in this link – Order Can you check please and let me know.

Thank you 🙂

May 14, 2015 at 5:53 pm 44038
Marco Coco Marco Coco

This is of the admin. If you try to check with this two sellers account

username: salvonapoli74
password: the same of website

username: robertinagagliano92
password: the same of website

if you try to buy a product, you will see that the order is not shown

May 14, 2015 at 8:20 pm 44063
Marco Coco Marco Coco

In fact, as you can see from the screen there are no new orders

https://docs.google.com/file/d/0B2Xt3DqxNeZpZTI2OE1xYWI3WVU/edit?usp=drivesdk

https://docs.google.com/file/d/0B2Xt3DqxNeZpZFRYWmlYUEhTOU0/edit?usp=drivesdk

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