November 5, 2014 at 6:07 am 29729
|Sekander Badsha||i´m having problems setting up a product with shipping methods, because imagine: i have 3 countries portugal, spain and france that the vendors can send items to. I fill up the info of portugal and spain but that vendor does not fill to france because does not want to sell to france, well if a customer buys that item and its french he gots free shipping, the plugin does not limit the countries based on the information of the product shipping. Can you please tell me how i can fix this.|
November 6, 2014 at 3:21 am 29801
Anyone have solution for this bug?
November 6, 2014 at 5:26 am 29806
I assign this to Dev team. Please be patience. They will reply soon.
November 6, 2014 at 5:07 pm 29841
We can not define the location till the user does not enter his location while checking out.
So when the user tries to checkout with a unsupported country it gets checked on the checkout page and shows an alert on reload.
Thank you for understanding. 🙂
November 7, 2014 at 1:26 am 29878
Hi, it does not give the alert. Here´s my seetings on woocomerce i defined wich countries vendors can ship to:
Are you telling me that this is not possible?
Waiting for reply
November 8, 2014 at 10:24 pm 30017
Hi are you able to give the alert on cart page instead of checkout reload page, because this is very bad for a customer to see free shipping and then after complete all required fields for complete the order receives an alert that the product is not shipped to his country.
November 9, 2014 at 11:58 pm 30065
Another bug that found on per product add-on, when i set per item shipping. It does not calculate shipping for 2 3 or more items and the value of shipping is always the same, if i buy one item shipping 5 euros and i update the cart for 2 the value of shipping is the same.
November 10, 2014 at 12:13 pm 30094
I have forwarded this topic to our developer team. Hope they will fix it soon. Please keep patience and i will be back to you with the right solution.
Thank you 🙂
November 10, 2014 at 6:16 pm 30120
Ok waiting for reply.
November 15, 2014 at 7:39 pm 30528
Any news, already passed 1 week and 3 days since i opened this thread, and there´s no update regarding the issues that i reported.
November 16, 2014 at 10:23 am 30543
I am really sorry for the inconvenience. Our developer team is working on it. Hope they will solve this issue as early as possible. Please allow us some time and keep patience.
Thank you 🙂
November 16, 2014 at 3:04 pm 30556
I am really sorry. Actually i was wrong. We do not have this kind of filtering process now. Hope we will add this feature in our next update.
Thank you 🙂
November 16, 2014 at 4:40 pm 30563
I´m sorry to your that your dev team are not able to correct the bugs that i mentioned because on the changelog of the per product plugin there´s this “* [improved] Don’t allow product purchases that doesn’t ship to a country”, but not fixed at all and to me showing free shipping for a product that does not ship to certain country, that´s certainly a bug and a serious one.
November 17, 2014 at 12:09 pm 30600
1. If you are from a country, that some of the product does not ship to you will get to see “Free Shipping”, as WooCommerce is not getting any shipping price for your country. We can not determine the country until the checkout page, where the customer puts his shipping address. We get the complete shipping address in the checkout page only and validate there.
2. You will get a setting on the wp-admin -> WooCommerce -> Settings -> Shipping -> Per Product Shipping to determine how you want the shipping price to be charged; for a whole order or per product basis. Please check that option and let me know.
Thank you for translating. 🙂
November 17, 2014 at 8:16 pm 30635
Hi, has i told you before replying to:
“1. If you are from a country, that some of the product does not ship to you will get to see “Free Shipping”, as WooCommerce is not getting any shipping price for your country. We can not determine the country until the checkout page, where the customer puts his shipping address. We get the complete shipping address in the checkout page only and validate there.
1 – If your plugin doesn´t do that, does not interest me at all, it gives bad information to the customer until the customer fill all information, choosing the country on cart page should be enough to get the warn.All plugins that i know and worked with to calculate shipping, they give warning on cart page( Woocommerce Correios, Woocomerce table rate shipping) and does not give bad information to the customer.
In reply to your second statemente:
“2. You will get a setting on the wp-admin -> WooCommerce -> Settings -> Shipping -> Per Product Shipping to determine how you want the shipping price to be charged; for a whole order or per product basis. Please check that option and let me know”
2 – I already done that configuration on woocommerce settings and still calculates badly the shipping cost.
So if this bugs are not solvable. Let me know
November 18, 2014 at 6:26 pm 30706
Waiting for reply that you can solve those bugs?