Home Forums Theme Support Dokan Dokan Problem

This topic is: resolved

This topic contains 49 replies, has 2 voices, and was last updated by  towhid 3 years, 9 months ago.

Viewing 15 posts - 1 through 15 (of 50 total)
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  • #43072

    Mufaz
    Member
    Post count: 33

    hello, i have a little problem, pls help

    1. when i sign into my account as a seller or admin, i can't upload my store banner in the dashboard settings. (the button is inactive), and also i cant upload a profile photo because the button is also inactive.

    2. when i insert an image of a product, it shows a very large irregular sized image, and the image is also blurr.

    3. how can i completely remove this from my footer in dokan theme “Powered by Dokan from weDevs”

    4. how can i add my contact email address and phone number in the “top left header position” like it is on dokan demo

    thank you, best regards

    #43123

    towhid
    Participant
    Post count: 4505

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #43229

    towhid
    Participant
    Post count: 4505

    Hello Mufaz,

    I have tried to login your site, but seen this message. “Welcome to: benddownselect.com. This Web page is parked for FREE, courtesy of GoDaddy.com.”

    Can you check please.

    Thank you:)

    #43264

    Mufaz
    Member
    Post count: 33

    the website address is http://www.benddownselect.com.ng. not benddownselect.com.

    Thanks
    Best regards

    #43329

    Mufaz
    Member
    Post count: 33

    pls am waiting mr towhid,

    thank you
    best regards

    #43432

    towhid
    Participant
    Post count: 4505

    Hello Mufaz,

    Ok, I have able to login to your site successfully. Please allow me some time. I will be come back to your very soon.

    Thank you ๐Ÿ™‚

    #43482

    towhid
    Participant
    Post count: 4505

    Hello Mufaz,

    I was again tried to login your site for work but I was failed. May be your are working your site I guess.

    Thank you ๐Ÿ™‚

    #43496

    Mufaz
    Member
    Post count: 33

    I didn't work on the site today. it should have logged in.

    Pls try again.
    Thank you

    #43681

    Mufaz
    Member
    Post count: 33

    Pls Mr towhid. Am waiting, it's past 7days now since the topic commenced. Thank you
    pls pls.

    #43788

    Mufaz
    Member
    Post count: 33

    Hello Mr towhid. Am still waiting

    #43972

    Mufaz
    Member
    Post count: 33

    Mr towhid. Why are you not responding to my questions for the past 10 days. I started a topic and you requested I provide password, I did but since then you never replied. Well here is the question
    1. For some reasons vendors cant upload banner and product image to their dashboard.
    2. The products image in the front end of the website is big image and blurry.
    3. Signup is not working for sellers.
    4.i want to remover the copyright theme from the bottom of the page.
    please help

    #43975

    towhid
    Participant
    Post count: 4505

    Hello Mufaz,

    I am really sorry for my late reply. I am checking this issue right now. Please allow me some time. Hope I will come back to you very soon.

    Thank you ๐Ÿ™‚

    #43999

    towhid
    Participant
    Post count: 4505

    Hello Mufaz,

    I have reproduced this issue in my server but did not get any inconsistency. So, can you please provide your login details(FTP) by using this form: http://wedevs.com/provide-login-details/. I need to check the core file.

    Thank you ๐Ÿ™‚

    #44137

    towhid
    Participant
    Post count: 4505

    Hello Mufaz,

    After login through FTP I have seen only “.ftpquota” in directory listing. There are no other files. Can you please check. Please check this screenshot FTP

    Thank you ๐Ÿ™‚

    #44138

    Mufaz
    Member
    Post count: 33

    pls, if u dont mind, can i provide you with my cpanel login details. so you can just check directly/

    thank u

Viewing 15 posts - 1 through 15 (of 50 total)

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