Home Forums Theme Support Dokan Dokan Shipping Tax Calculation incorrect

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This topic contains 26 replies, has 3 voices, and was last updated by  Robert 3 years, 6 months ago.

Viewing 12 posts - 16 through 27 (of 27 total)
  • Author
    Posts
  • #72029

    towhid
    Participant
    Post count: 4505

    Hello Robert,

    After configuring the Tax setting according to your direction I am still getting the same result. Can you please let me know did I make any mistake?

    Please check following screenshot:

    This is Woocommerce Tax Settings Page.
    Woocommerce_settings

    This is checkout page:
    vat_shipping_checkout

    Thanks

    #72931

    Robert
    Member
    Post count: 58

    Hi, any news regarding this issue?
    Thx, Robert

    #72940

    Nayem
    Moderator
    Post count: 6480

    Hello,

    We are now in vacation. Our office will start from 29th September. After opening our office @towhid will check the issue.

    #73382

    towhid
    Participant
    Post count: 4505

    Hello,

    I have already showed the screenshot of my settings and its output. Can you please let me know did I make any mistake?

    Thanks

    #73386

    Robert
    Member
    Post count: 58

    Hi Towhid, you please need to show me your configured shipping costs of each of these two products for your country, too.
    Please have a look at this and recalculate it yourself manually.
    Thx.

    #73524

    towhid
    Participant
    Post count: 4505

    Hello Robert,

    Here is the shipping setting for Product A

    Product A

    Here is the shipping setting for Product B

    Product B

    Thanks

    #73527

    Robert
    Member
    Post count: 58

    So if
    – product A has a tax class with 10% for Bangladesh and
    – product B has a tax class with 0% for Bangladesh

    then
    – product A should have a shipping cost of £ 5,5.-
    – product B should have a shipping cost of £ 2.-

    So the combined shipping cost for both products should be £ 7,7.-.
    If you compare this with your screenshot of your cart, there is a shipping cost of just £ 7,28.

    So in my opinion it is incorrect in your system, because it should be £ 7.7.
    (I get a different result in my environment, there it is just £ 5,5.-! So it's incorrect in either way).

    #73851

    towhid
    Participant
    Post count: 4505

    Hello Robert,

    I am really sorry for my late reply. Could you please share me with your login details. Once I have this I will be able to check the settings you have. Then I will see what I can do for you. Hope to here from you soon.

    Thanks

    #73993

    Robert
    Member
    Post count: 58

    Hi Towhid,

    please let me know if you see this error I have outlined in my previous message?

    If so, you can please try to fix it in your test system and provide an update.

    Actually I have this case not in my test environment, which I could provide to you.

    Thx,
    Robert

    #74156

    towhid
    Participant
    Post count: 4505

    Hello Robert,

    As my counting:

    Product A should have a shipping cost of £ 5

    Product B should have a shipping cost of £ 2

    So the combined shipping cost for both products should be £ 7

    Here is the screenshot of the cart page:

    cart_page

    0.28 BD TAX was wrong at my previous calculation. There are various TAX rate in my system which was applied in the total.

    Thanks

    #74169

    Robert
    Member
    Post count: 58

    Hi Towhid,

    7 is incorrect in your system, because there is no tax of 10% calculated for the shipping cost of Product A.

    Product A has to have a shipping cost of 5.5 (= 5+0.5)

    Product B has to have a shipping cost of 2 (= 2+0)

    The combined shipping cost has to be 7.5 (and not 7 like in your shipping cart).

    Thx

    #74677

    Robert
    Member
    Post count: 58

    Hi Towhid,

    do you have any news on this issue?

    Thx, Robert

Viewing 12 posts - 16 through 27 (of 27 total)

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