May 1, 2015 at 5:22 am #42865
Do you have an up date for me? Really want to get this resolved.
Sean.May 1, 2015 at 10:37 pm #42888
Sorry for my late reply. I have already forward this issue to our developer team. They are trying to make out a solution for you. The issue is little bit complicated so it is taking some time.
Thank you for being patience. 🙂May 3, 2015 at 2:14 am #42939
The java error originally seen is very likely a browser issue — the browser used by the customer is running the java script and the java is sending information to the server for the server to execute the Stripe connect stuff. If the JS isn't running on the client (customer) browser, then you will have an error message about it. We have a seller right now who cannot connect with us via Stripe and we're tracing to a JS error that seems to be unique to that seller — we've asked him to go to another computer to check. We had a second seller with similar issues — she had to go to a different computer and browser. Second seller was successful on a different computer/browser.
The credit card error (even when you have un-selected Stripe you see that popup with test cc number) may be due to a cache plugin you've got set or other cache related matters. Suggest that make sure you've unclicked Stripe as being an Offered payment method everywhere and make sure it's not showing up as a preferred payment method after your save. Since the first problem (JS) is likely browser-related, perhaps this is as well. Consider logging out of your browser completely, clearing cache etc. We've had some odd wordpress “lingers” with WooCommerce (not just Dokan) and cache in the past — so we tend to do this if encountering changes that just won't “take”May 5, 2015 at 6:45 pm #43133
Thanks for the comments.
I have tried it out on a different computer but I still get the same message.
Sean.May 6, 2015 at 3:06 am #43157This reply has been marked as private.May 8, 2015 at 5:48 am #43394
Just wondering if you have any up date for my yet?
Sean.May 8, 2015 at 6:31 am #43395This reply has been marked as private.May 15, 2015 at 3:21 pm #44090
Could you please investigate into what's causing this?
Chris.May 26, 2015 at 3:12 pm #45176
Is there any update on this?May 28, 2015 at 3:26 am #45400This reply has been marked as private.May 28, 2015 at 10:24 am #45411
I again discuss this issue with our developer team. They are checking this issue very closely. Please allow me some times. Hope I will be come back to you with a right solution.
ThanksMay 28, 2015 at 11:00 am #45416
Please let me know the result.
ThanksMay 28, 2015 at 1:28 pm #45435This reply has been marked as private.May 28, 2015 at 3:08 pm #45458
I have checked in my local server but did not get any inconsistency. Everything is working accurately. I have to check your site once again. Can you please send me your site details also the FTP.
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