January 30, 2015 at 8:33 pm #35368
I have Dokan theme installed along with the Dokan Subscriptions add-on on my website. I have made all the settings right well but the things is Seller remains unable to add the product even after subscribing a package.
I had Dokan Paypal Adaptive payment as well so I thought that it would causing an issue. But I have tried using the simple Paypal payment method though the problem is same.
Please reply as soon as possible as this is too urgent.
Thanks.January 31, 2015 at 10:25 am #35399
Please make sure that you have enabled Subscription for your seller and you have to also make sure that you have set the number of product in the subscription for the seller to upload.
Please check and let me know.
Thank you 🙂February 2, 2015 at 2:20 pm #35521
Thanks for your response. I have checked and found that I already have enabled Subscription for the sellers as well as I already have set the no of product that the subscribed seller can add and I also have mentioned the Pack Validity. Please check the attached sceenshots. The things is that I can not even see the list of the sellers who have subscribed any one of the packages from Dokan => Subscription.
Thanks..!February 2, 2015 at 2:23 pm #35522
If you are still facing this problem then please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.
Thank you 🙂February 2, 2015 at 7:47 pm #35534
I have provided the WP admin access to you via the link that you have suggested in the previous email.
Thanks..!February 3, 2015 at 10:31 am #35570
I got your details. Please allow me some time to check. I will be back to you after finishing my checking.
Thank you 🙂February 3, 2015 at 11:41 am #35590
I have logged in to your site and i saw that your WooCommerce was not updated. So i have updated the plugin and for that may be your site is showing white page. Can you please provide your ftp details to work perfectly with your site?.February 3, 2015 at 12:13 pm #35597
Can you please revert the changes whatever you have did? Right now the website is down.
Thanks..!February 3, 2015 at 12:29 pm #35599
As you can not login the same is for me. I can not fix the site without the ftp details. Please provide your ftp details as early as possible in a private reply.February 3, 2015 at 12:35 pm #35601This reply has been marked as private.February 3, 2015 at 1:12 pm #35604
Any updates on this?February 3, 2015 at 1:45 pm #35606
Please check your site now. You have lots of plugin need to update. Please update Dokan(v1.4). After updating all of your plugin then please check and let me know.
Thank you 🙂February 3, 2015 at 2:03 pm #35609
Thanks for your quick support but I just wanted to ask you one thing that have you resolved the main issue of Dokan Subsciption plugin for which I have generated this ticket?
Thanks..!February 3, 2015 at 2:13 pm #35610
That issue is not resolved. I think after updating Dokan this issue will be solved. Please update your plugin and let me know.February 3, 2015 at 2:26 pm #35611
we have customized a lot of plugin and we need the subscription to work without updating the theme. Please advice as this is the most integral part of the website.
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