This topic contains 29 reply and 3 voices, and was last updated by Nayem 4 years, 6 months ago
Viewing 15 Posts - 1 through 15 (of 29 total)
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January 30, 2015 at 8:33 pm 35368
Nayem Hello, I have Dokan theme installed along with the Dokan Subscriptions add-on on my website. I have made all the settings right well but the things is Seller remains unable to add the product even after subscribing a package. I had Dokan Paypal Adaptive payment as well so I thought that it would causing an issue. But I have tried using the simple Paypal payment method though the problem is same. Please reply as soon as possible as this is too urgent. Thanks.
January 31, 2015 at 10:25 am 35399
Nayem Nayem

Hello David,

Please make sure that you have enabled Subscription for your seller and you have to also make sure that you have set the number of product in the subscription for the seller to upload.

Please check and let me know.

Thank you 🙂

February 2, 2015 at 2:20 pm 35521
David David

Hello Nayem,

Thanks for your response. I have checked and found that I already have enabled Subscription for the sellers as well as I already have set the no of product that the subscribed seller can add and I also have mentioned the Pack Validity. Please check the attached sceenshots. The things is that I can not even see the list of the sellers who have subscribed any one of the packages from Dokan => Subscription.

Can not see any subscribed user

Enabled Subscription for seller

Set no of products

Thanks..!

February 2, 2015 at 2:23 pm 35522
Nayem Nayem

Hello David,

If you are still facing this problem then please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

February 2, 2015 at 7:47 pm 35534
David David

Hello Nayem,

I have provided the WP admin access to you via the link that you have suggested in the previous email.

Thanks..!

February 3, 2015 at 10:31 am 35570
Nayem Nayem

Hello David,

I got your details. Please allow me some time to check. I will be back to you after finishing my checking.

Thank you 🙂

February 3, 2015 at 11:41 am 35590
Nayem Nayem

Hello David,

I have logged in to your site and i saw that your WooCommerce was not updated. So i have updated the plugin and for that may be your site is showing white page. Can you please provide your ftp details to work perfectly with your site?.

February 3, 2015 at 12:13 pm 35597
David David

Hello Nayem,

Can you please revert the changes whatever you have did? Right now the website is down.

Thanks..!

February 3, 2015 at 12:29 pm 35599
Nayem Nayem

Hello David,

As you can not login the same is for me. I can not fix the site without the ftp details. Please provide your ftp details as early as possible in a private reply.

February 3, 2015 at 12:35 pm 35601
David David This reply has been marked as private.
February 3, 2015 at 1:12 pm 35604
David David

Hello Nayem,

Any updates on this?

February 3, 2015 at 1:45 pm 35606
Nayem Nayem

Hello David,

Please check your site now. You have lots of plugin need to update. Please update Dokan(v1.4). After updating all of your plugin then please check and let me know.

Thank you 🙂

February 3, 2015 at 2:03 pm 35609
David David

Hello Nayem,

Thanks for your quick support but I just wanted to ask you one thing that have you resolved the main issue of Dokan Subsciption plugin for which I have generated this ticket?

Thanks..!

February 3, 2015 at 2:13 pm 35610
Nayem Nayem

Hello David,

That issue is not resolved. I think after updating Dokan this issue will be solved. Please update your plugin and let me know.

February 3, 2015 at 2:26 pm 35611
David David

Nayem,

we have customized a lot of plugin and we need the subscription to work without updating the theme. Please advice as this is the most integral part of the website.

February 3, 2015 at 3:00 pm 35614
David David

Nayem,

Can you please give me an update. I am really desperate to make this work.

Thank you,
Nimit

Viewing 15 Posts - 1 through 15 (of 29 total)