August 15, 2015 at 8:00 pm 67128
Simon – This is frustrating to hear. This plugin cost my business over $1000 in vendor payout because the calculations were wrong and the system is not working as they said. Have you started looking at alternatives? If I don’t have a fix within the next couple of weeks, I am getting a refund for a product that does not work and moving on.
August 16, 2015 at 11:23 am 67238
I am really sorry for my late reply. We had a bug on the dashboard so that it took a while to reply you.
OR, if you update the plugin you do not need to do the above job. Just update the plugin to 2.4.2.
August 16, 2015 at 1:07 pm 67265
Yes, Craig. It is the same for me. It’s nearly 3 months since I’ve had this problem and now I can’t even have the web site up. It just seems like the team are not reading my posts and keep asking me to ask my hosting providers to do things which have cost me thousands of euro in fees never mind the loss of earnings for/from my sellers.