This topic contains 12 reply and 5 voices, and was last updated by Nayem 3 years, 10 months ago
Viewing 12 Posts - 1 through 12 (of 12 total)
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October 13, 2015 at 12:27 pm 74550
Nayem Hi, There is a V2.4.6 update notification on Wordpress, however i can not see any details about V2.4.6 nor i can download it from dashboard on this website. Can you advise whether there is an update and what has changed with this newer version? I would like to know more before i update it. Thanks Regards Jacky
October 13, 2015 at 12:49 pm 74552
Nayem Nayem

Hello Jacky,

Please read the changelog before updating the plugin- http://docs.wedevs.com/docs/dokan/other/plugin-changelog/.

Thanks.

October 13, 2015 at 1:39 pm 74560
jacky wong jacky wong

Hi Nayem,

Thanks for the info. I just tried to update it via WordPress but failed with this message ‘An error occurred while updating Dokan – Multi-vendor Marketplace: Download failed. Not Found’ and i still cant find the latest version in the My account dashboard on this website. Can you please advise on this? thanks

Regards
Jacky

October 13, 2015 at 1:53 pm 74563
Nayem Nayem

Hello,

Please create a ticket from your account page about the download issue. Then we will check your account details.

Thanks.

October 13, 2015 at 2:19 pm 74568
jacky wong jacky wong

Hi

I have raised the ticket. #6977 [Plugin Support][Dokan] – Unable to update to Version 2.4.6. Can you please let me know once this is fixed? Thanks

Regards
Jacky

October 13, 2015 at 2:38 pm 74570
Nayem Nayem

Our sales team will check and fix your issue. Please keep patinece.

Thanks.

October 17, 2015 at 1:52 pm 74732
Hussein Hussein

Hi Nayem,

I have the same problem too
I couldn’t update the plugin to version 2.4.6
I receive this error message:
An error occurred while updating Dokan – Multi-vendor Marketplace: Update package not available.

Another important question: Does Dokan theme support full Right-to-left (RTL) as “WooCommerce RTL Version 1.0.6” for example, to both the User Interface, Admin Area, and vendor (seller) dashboard???

Regards,
Hussein

October 17, 2015 at 2:46 pm 74733
Nayem Nayem

Hello,

If you are having trouble to update the plugin from your dashboard then please download the latest version from your account and install it in your site. Before installing the latest version please delete your previous installation.

Yes, Dokan plugin/theme is RTL compatible.

Thanks.

October 30, 2015 at 9:04 am 75111
jacky wong jacky wong

Hi,

Is this version compatible with the latest Woocommerce 2.4.8? Thanks

In addition, i have been trying to create a new topic on this forum but failed with this message ‘You cannot create new topics.’. Can you also advise on this? thanks

Regards
Jacky

November 1, 2015 at 2:09 pm 75146
Nayem Nayem

Hello,

Please create a support ticket from your account (wedevs.com/account). Now we are providing support via e-mail.

Yes, Dokan is compatible with the latest WOoCommerce version. The latest version of DOkan is v2.4.7.

Thanks.

November 8, 2015 at 2:03 am 75288
L L L L

Any news on fixing the tags issues? My site http://www.hebrewreader.com cant still function properly and I had to disable the plugin. If that cant be fixed please refund.

November 22, 2015 at 11:35 pm 75533
Tracy Tracy

update 2.4.8 has shut down my sellers DASHBOARD. Sellers cannot access their dashboards, they get a “PAGE NOT FOUND” when they try to access.

Anyone else having this issue???

HELP! My sellers are trying to create coupons and add products for the upcoming BLACK FRIDAY sales…

November 23, 2015 at 11:51 am 75538
Nayem Nayem

Hello Tracy,

Please navigate to wp-admin/settings/permalinks and set your site permalinks as “Post name” and “Product”. After saving these changes, reload the dashboard page.

We have moved our support system forum to a ticket. Now, you can create your support ticket from your account page and you will get support directly via e-mail.

Thanks.

Viewing 12 Posts - 1 through 12 (of 12 total)