Home Forums Theme Support Dokan Dokan V2.1.1 not responsive anymore

This topic is: resolved

This topic contains 17 replies, has 3 voices, and was last updated by  Nayem 3 years, 9 months ago.

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #72027

    Robert
    Member
    Post count: 58

    Hi, the Dokan theme V2.2.1 is not responsive anymore.
    The products in the frontpage slider are shown very big like they were zoomed.
    Please let me know what was changed since V2.2

    Above this, my title and my tagline does not display anymore. But I this does not work, too, if I step back to 2.2., maybe it has something to do with the last wordpress update. Any ideas?
    Thx

    #72093

    Robert
    Member
    Post count: 58

    Update:
    I could resolve problem with the title and tagline.

    But still unresolved:
    Dokan Theme V2.2.1 is not responsive anymore.
    The products in the frontpage slider are shown very big like they were zoomed.
    Please let me know what was changed since V2.2

    #72146

    towhid
    Participant
    Post count: 4505

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #72335

    Robert
    Member
    Post count: 58
    This reply has been marked as private.
    #72533

    towhid
    Participant
    Post count: 4505

    Hello Robert,

    To fix the responsive issue Please download the file from this link.

    https://www.dropbox.com/s/cztrmo6g5gpfcmd/style.css?dl=0

    Now, Follow this steps:

    Step 1: Navigate to plugins/dokan/assets/css/

    Step 2: Remove/backup/rename the style.css file

    Step 3: Paste the download file in that location which mentioned in step 1.

    Hope it will solve the responsive issue for this time.

    If you get anything inconsistency please let me know.

    Thanks

    #72655

    Robert
    Member
    Post count: 58

    Hello Towhid,

    unfortunately this did not change anything.

    FYI: In this directory plugins/dokan/assets/css/ there was no style.css which I could Remove/backup/rename. So I simply copied your style.css in this directory.

    But as I said, I don't think that the problem comes from the theme with its stylesheet, because the only difference between my Test- and Production-Environment is that
    – the Test-environment runs Dokan Plugin 2.4.5 and
    – the Production environment runs Dokan Plugin 2.4.3. (, where everything works).

    So in my opinion everything indicates, that the problem comes from the Dokan Plugin 2.4.5 and not from the Dokan Theme 2.2.1.

    Any other ideas?

    Thx Robert

    #72700

    towhid
    Participant
    Post count: 4505

    Hello Robert,

    You did not include FTP login details yet. You have only provide wp-admin login credentials.

    Please provide your login details(FTP) by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #72715

    Robert
    Member
    Post count: 58

    I've sent you the ftp-credentials now, too. It is FTP Passive mode.
    Please have a look at it, I really don't want to get stuck with an old plugin version, just because of this responsive issue.
    Thx,
    Robert

    #72716

    towhid
    Participant
    Post count: 4505

    Hello Robert,

    Can you please check the site now and let me know the result. I have fixed product zoom images issue.

    Thanks

    #72719

    Robert
    Member
    Post count: 58

    Bingo, now it works :-).
    Please let me know what you have changed, so that I can do it in my production environment, too.
    Thx.

    #72722

    towhid
    Participant
    Post count: 4505

    Hello Robert,

    Just have opened Plugin 2.4.5/assets/css/ folder and renamed style.css file to style_backup.css. Then I have uploaded the new style.css file (which I have told you to download from the link) to this folder `Plugin 2.4.5/assets/css/. Now everything is working.

    Thanks

    #72723

    Robert
    Member
    Post count: 58

    Perfect thanks, I think my mistake was, that I uploaded the css to themes assets/css, instead to the plugins assets/css…:-).
    For future releases:
    Will this new plugin css-fix be available in future plugin releases, or will I always have to upload it on my own?
    Thx, Robert

    #72733

    towhid
    Participant
    Post count: 4505

    Hello Robert,

    In our next release, you will get the fix. You do not need to upload it manually.

    I am going to mark this topic as resolved and closed.

    Thanks

    #72738

    Robert
    Member
    Post count: 58

    Yes thanks!!
    But before you close it, please let me knbw what you've changed or added in the style.css?
    Thx, Robert

    #72745

    towhid
    Participant
    Post count: 4505

    Hello Robert,

    Our developer is out of the office now. After their coming back, I can tell you the change.

    Thanks

Viewing 15 posts - 1 through 15 (of 18 total)

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