Home Forums General Pre-Purchase Questions Don't allow customers to contact with seller out of site

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This topic contains 1 reply, has 2 voices, and was last updated by  Tareq Hasan 5 years ago.

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  • #18573

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    First of all, I have to say it is great work. Before I buy, I want to make sure some abilities of dokan.

    In my online store, I don't want to let customer contact with sellers directly out of site. When I use demo of dokan, there are a lot of address info in seller page. Can these info be limited or hidden by admin.
    Another problem is comment section. Seller can manage to reviews of his products in dokan. This is big problem for me. Because seller is giving his phone, email in comment section. And then seller and buyer are meeting at out of site. So I am using my commision. Question is: can all comments that make by seller and buyer be passed throuht admin review before post. Can I do this with dokan or with any other plug in work for it.

    I thing product enquiry form is sending emails to seller directly. Can I put admin filter for these email. I mean put them hold for admin review before sending.

    Thank you very much


    Tareq Hasan
    Post count: 2831

    Seller store: Currently you can't control it unless you remove them from the php store template.

    Reviews: It's basically WordPress comments. So you could turn on moderation and approve them once you review it. But as the product authors are the sellers, you won't receive any email notification from WordPress when a new review is submitted. You've to check manually. Also, you need to remove the review management page from Dokan to stop managing review by sellers, it's easy though.

    The enquiry form also sends email directly to the seller, so you can't put any filters right now.

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