Home Forums Theme Support Dokan E-Mails do not work

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This topic contains 22 replies, has 2 voices, and was last updated by  Nayem 4 years, 2 months ago.

Viewing 15 posts - 1 through 15 (of 23 total)
  • Author
    Posts
  • #37710

    Ajitabh
    Member
    Post count: 19

    First of all, thumbs up for Dokan.

    I purchased the product enquiry add-on, so i tested it out and when i clicked on submit enquiry, it said “Emails sent successefully”. Now when i check the email, i recieve nothing. Doesnt work. Then i went to contact seller and tried to test that email as well, but it doesnt work! So i don't know what the problem is. I have checked all email settings and they look fine.

    #37712

    Nayem
    Moderator
    Post count: 6480

    Hello Ajitabh,

    Did you check spam?. Sometimes email go to the spam. Please check that first.

    Thank you ๐Ÿ™‚

    #37720

    Ajitabh
    Member
    Post count: 19

    Yes, i checked my spam/junk mail, but nothing has come up. ๐Ÿ™

    #37721

    Nayem
    Moderator
    Post count: 6480

    Did you get others mail from your site?. If not then please contact with your hosting provider about this issue. From our side there is no problem in the mail notification. If you want then you can check through our demo.

    Thank you ๐Ÿ™‚

    #37722

    Ajitabh
    Member
    Post count: 19

    No, i havent and cant recieve any mail from my website, really frustrating.

    #37723

    Nayem
    Moderator
    Post count: 6480

    Hello Ajitabh,

    Then this problem is happening for your server. Please contact with your hosting provider.

    Thank you ๐Ÿ™‚

    #37726

    Ajitabh
    Member
    Post count: 19

    I just tried doing a test from your demo and i get the same problem. I will speak to my host provider as well.

    #37728

    Nayem
    Moderator
    Post count: 6480

    Please let me know after the discussion with the hosting provider.

    #38125

    Ajitabh
    Member
    Post count: 19
    This reply has been marked as private.
    #38140

    Nayem
    Moderator
    Post count: 6480

    Now what is the actual problem?. We have tested in our side and we do not have any problem with e-mail notification. Please let me know how can i help you?.

    #38231

    Ajitabh
    Member
    Post count: 19
    This reply has been marked as private.
    #38266

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #38302

    Ajitabh
    Member
    Post count: 19

    Okay Great, but what about these two problems?

    1) CONTACT SELLER โ€“ This sends no mail at all, even when i test it, there is no mail sent or recieved to the seller when using this option.

    2) PRODUCT ENQUIRY โ€“ This doest work, well it doesnt work at all, when i send an enquiry there is no mail received to the seller, this is faulty again.

    Cheers Nayem

    #38308

    Nayem
    Moderator
    Post count: 6480

    Hello Ajitabh,

    Please check in the spam. Sometimes mail go to the spam. After checking please let me know.

    #38314

    Ajitabh
    Member
    Post count: 19
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 23 total)

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