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This topic contains 25 replies, has 4 voices, and was last updated by  Tracy 3 years, 11 months ago.

Viewing 11 posts - 16 through 26 (of 26 total)
  • Author
    Posts
  • #34373

    Nurul
    Member
    Post count: 105

    thanks nazmul. lets see what the hosting provider comes back with

    #34375

    SEAN
    Participant
    Post count: 56

    Hello

    I face the same issue. I have raised this before in December and per the update these items from what I know should be fixed.

    There is a Shipping Issue, TAX issue and Vendor Notification Issue. And all of this creates an issue on the email notification.

    Trusting the Wedevs team is going to fix this and make us all happy. ๐Ÿ™‚

    #42077

    Tracy
    Member
    Post count: 134

    I see this from months ago… emails not going to seller AND variation selections not going to seller…

    said, per #32186, it would be fixed in next update, but there have been 2-3 updates since and not fixed yet….???

    #42084

    SEAN
    Participant
    Post count: 56

    Hello – I would have to agree. The emails to the sellers are still not working. Is there a setting that we have missed from all the updates?

    #42086

    SEAN
    Participant
    Post count: 56

    I did a fresh install of the newest plugin. 1 vendor set-up. The test customer got an email, Site admin got an email – but the vendor got nothing. HELP

    #42112

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I am really sorry for the inconvenience. I have notified our developer about this contact seller email problem. They will fix this as early as possible.

    Thank you for having patience.

    #42136

    SEAN
    Participant
    Post count: 56

    Update!!

    I have moved a copy of my 2 vendor test bed to another server to test. Emails work. BUT ๐Ÿ™

    The variations of the products do not show to the vendor. Meaning they have no idea which variation to send.

    Not sure why emails can send one server vs. the other. I'm guessing it's a Mail server setting issue or something with the PHP.ini file. I have not reviewed the reasons of why on this. But It's the exact same copy of this 2 vendor set-up.

    Again – the variations are not showing to the vendors. Pass this to your team, it defeats the plugin if it can not show variations to the vendor. YES the vendor could ask the admin; but if you have 400+ vendors, I'd prefer the system to do it, I think you'd agree.

    ๐Ÿ™‚

    #42137

    Nayem
    Moderator
    Post count: 6480

    Hello Sean,

    I have already forwarded this variation issue in the mail to our developer team. They will fix it as soon as possible.

    Thanks.

    #42138

    SEAN
    Participant
    Post count: 56
    This reply has been marked as private.
    #42140

    Nayem
    Moderator
    Post count: 6480

    Hello Sean,

    We will work on this. Thank you for having patience and for being with us.

    #42156

    Tracy
    Member
    Post count: 134

    Agree with Sean, reply #42136, 100%

    I have hundreds of vendors as well… so this would help greatly

Viewing 11 posts - 16 through 26 (of 26 total)

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