Home Forums Plugin Support WP User Frontend Pro Enabling Subscription at registration redirects pages to Package Selection page

This topic is: resolved

This topic contains 23 replies, has 2 voices, and was last updated by  Nayem 3 years, 7 months ago.

Viewing 15 posts - 1 through 15 (of 24 total)
  • Author
    Posts
  • #65832

    Jose
    Member
    Post count: 36

    Enabling the “Subscription at registration” setting is making pages with forms to be redirected to the Package Selection page. Even though the user has a package assigned.

    If I disable the setting, the pages are not redirected and work correctly. But I want that option to be on.

    #65833

    Jose
    Member
    Post count: 36
    This reply has been marked as private.
    #65914

    Nayem
    Moderator
    Post count: 6480

    Hello Jose,

    I will check in our side. This is not an issue actually. The feature is when a user will register he will redirect to the subscription page because you have selected that option.

    Thanks.

    #66004

    Jose
    Member
    Post count: 36

    I think it is a bug. The pages are redirected even after the user is already registered.

    #66100

    Nayem
    Moderator
    Post count: 6480

    Hello,

    No, it is not bug. You are enabling the redirect option so it will always redirect you to the subscription page. If you do not want to redirect in the subscription page then disable this option – “Registration time redirect to subscription page”.

    Thanks.

    #66176

    Jose
    Member
    Post count: 36

    I think you are not getting it… It is redirecting ALL pages. This setting is supposed to redirect when the person tries to REGISTER. All the other pages are not supposed to be redirected.

    #66242

    Nayem
    Moderator
    Post count: 6480

    Hello Jose,

    I have checekd but it is working fine here. When a user will click on the register option he will be redirected to the subscription page. You have said all other pages redirect to the subscription page. It's not clear. Can you please provide any screenshot or can you create a video for us.

    Thanks.

    #66451

    Jose
    Member
    Post count: 36

    I dont know how else to explain it to you… If you log into my page using the account I created for you and go to this page (http://esmallao.com/panel-de-administracion/), which containts the wpuf_dashboard and wpuf_sub_info shortcodes, it redirects you to this other page (http://esmallao.com/paquetes-de-subscripcion/), which is the subscription page. That makes no sense at all since the user is already assigned a package! There is no need to make a video to explain such a simple thing. The only page that should redirect you to the subscription page is the registration page.

    Can you please log in and check those pages and see what Im telling you?

    #66453

    Jose
    Member
    Post count: 36

    BTW, I received an email where you replied you where going to sen this to the developer team.

    Nayem wrote:

    Hello Jose,

    I will notify to our developer team about this.

    Thanks.

    Post Link: https://wedevs.com/support/topic/enabling-subscription-at-registration-redirects-pages-to-package-selection-page/#post-66242

    Now that post (66242) has another content. It seems you edited it…? Its confusing when you do that…

    #66463

    Nayem
    Moderator
    Post count: 6480

    Hello Jose,

    I have edited that post because I wrote something else. I am sorry for that.

    You have inserted dashboard shortcode and subscription info shortcode in same page. You have to create different page for both different information. Create a single page for dashboard and for subscription info.

    Thanks.

    #66471

    Jose
    Member
    Post count: 36

    I found the problem. Its not either of those shortcodes. Its this one:

    [wpuf_profile type=”profile” id=”31″]

    When it is included in any page, that page gets redirected to the subscription page. The form exists. If I turn off redirection, the page shows fine with all the shortcodes rendered. A test page with that shortcode alone also works.

    #67213

    Jose
    Member
    Post count: 36

    Any news about this bug?

    #67255

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I am really sorry to say that it is not a bug. Because by default in dashboard page for the user you have to use dashboard page shortcode only. If only this shortcode is the reason of the problem then you can address this as bug.

    #67321

    Jose
    Member
    Post count: 36

    Did you read my comment? I used only that shortcode and it redirects me! If I turn off redirection it works correctly. If redirection is turned on it DOES NOT WORK! IT REDIRECTS ME TO THE PACKAGE SELECTION PAGE EVEN THOUGH THE USER IS LOGGED IN AND HAVE A PACKAGE ASSIGNED!

    You guys need to pay more attention to our comments. Every time I say this is a bug you come up with a defensive comment. But I found nothing but bugs since I bought this plugin. Since I installed this plugin you sent me two files fixing different bugs. But somehow you find the courage to say this is not a bug…?

    #67337

    Nayem
    Moderator
    Post count: 6480

    Hello Jose,

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

Viewing 15 posts - 1 through 15 (of 24 total)

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