This topic contains 10 reply and 3 voices, and was last updated by Anonymous No Topics
Viewing 10 Posts - 1 through 10 (of 10 total)
Author Posts
July 11, 2014 at 10:42 pm 23352
Hi, when we click in "Visit your store", thers is this error: __________________________________________________________________________ Not Found The requested URL /store/admin/ was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request." __________________________________________________________________________ We try to resolve this problem in different ways but we dont't solve the problem. Thankyou! Andrea
July 12, 2014 at 12:10 pm 23367
Sk Sk

hello Andrea,

Please make your comment private when share confidential data like this.

For the solution can you please re upload the theme? if you want you can send ftp access to us. we will solve it for you.

note: make your reply private if that contains confidential data.

Thank you

July 12, 2014 at 8:48 pm 23398
Andrea Andrea This reply has been marked as private.
July 13, 2014 at 1:14 pm 23442
Sk Sk

Hello Andrea,

The problem is not happening for dokan or WordPress. It’s happening for your server’s htaccess.
Please check.

Thank you.

July 13, 2014 at 2:18 pm 23449
Andrea Andrea

Hello! How can i do it? I don’t know what is htaccess. What i have to check? Do you need the password of the hosting panel?
Thank you.
Andrea

July 13, 2014 at 2:35 pm 23450
Sk Sk

Hello Andrea,

We have updated your servers “htaccess” by ftp. It works fine now. Please check.

Thank you.. 🙂

July 13, 2014 at 2:44 pm 23455
Andrea Andrea

It works!!! 😀 😀 😀
Thank you, you are very fast and kind!
Have a nice day!!
Andrea

July 13, 2014 at 2:52 pm 23457
Sk Sk

You are most welcome. Please let us know if you have any farther issues. We will be always there for you.

Thank you.

July 18, 2014 at 3:07 pm 23744
Andrea Andrea

Hello, i have an another question 😀

It is possible to transfer the license to mkrlab.com to another domain?
If it is possible, can you resolve again the 404 error problem?

Thank you!
Andrea

July 21, 2014 at 12:51 pm 23850
Sekander Badsha Sekander Badsha

Hello Andrea,
Zip all your files and upload to the new domain. And after you have completed the transfer, let us know in our contact form (http://wedevs.com/contact/), that you need to deactivate your license from “old domain” to “current domain”.
Nothing would go wrong.

July 22, 2014 at 7:42 pm 23973
Andrea Andrea

Ok, thank you!! 😀

Viewing 10 Posts - 1 through 10 (of 10 total)