Home Forums Theme Support Dokan Error 404 Store Page

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This topic contains 10 replies, has 3 voices, and was last updated by  Andrea 4 years, 10 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #23352

    Andrea
    Member
    Post count: 8

    Hi, when we click in “Visit your store”, thers is this error:

    __________________________________________________________________________

    Not Found

    The requested URL /store/admin/ was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”
    __________________________________________________________________________

    We try to resolve this problem in different ways but we dont't solve the problem.

    Thankyou!
    Andrea

    #23367

    Sk
    Moderator
    Post count: 371

    hello Andrea,

    Please make your comment private when share confidential data like this.

    For the solution can you please re upload the theme? if you want you can send ftp access to us. we will solve it for you.

    note: make your reply private if that contains confidential data.

    Thank you

    #23398

    Andrea
    Member
    Post count: 8
    This reply has been marked as private.
    #23442

    Sk
    Moderator
    Post count: 371

    Hello Andrea,

    The problem is not happening for dokan or WordPress. It's happening for your server's htaccess.
    Please check.

    Thank you.

    #23449

    Andrea
    Member
    Post count: 8

    Hello! How can i do it? I don't know what is htaccess. What i have to check? Do you need the password of the hosting panel?
    Thank you.
    Andrea

    #23450

    Sk
    Moderator
    Post count: 371

    Hello Andrea,

    We have updated your servers “htaccess” by ftp. It works fine now. Please check.

    Thank you.. ๐Ÿ™‚

    #23455

    Andrea
    Member
    Post count: 8

    It works!!! ๐Ÿ˜€ ๐Ÿ˜€ ๐Ÿ˜€
    Thank you, you are very fast and kind!
    Have a nice day!!
    Andrea

    #23457

    Sk
    Moderator
    Post count: 371

    You are most welcome. Please let us know if you have any farther issues. We will be always there for you.

    Thank you.

    #23744

    Andrea
    Member
    Post count: 8

    Hello, i have an another question ๐Ÿ˜€

    It is possible to transfer the license to mkrlab.com to another domain?
    If it is possible, can you resolve again the 404 error problem?

    Thank you!
    Andrea

    #23850

    Sekander Badsha
    Member
    Post count: 2067

    Hello Andrea,
    Zip all your files and upload to the new domain. And after you have completed the transfer, let us know in our contact form (http://wedevs.com/contact/), that you need to deactivate your license from “old domain” to “current domain”.
    Nothing would go wrong.

    #23973

    Andrea
    Member
    Post count: 8

    Ok, thank you!! ๐Ÿ˜€

Viewing 11 posts - 1 through 11 (of 11 total)

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