This topic contains 22 reply and 3 voices, and was last updated by towhid 4 years, 3 months ago
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August 2, 2015 at 1:41 pm 64821
towhid Hello Guy, I have a problem with Single Shop page, seller dashboard in responsive mode with Dokan plugin. Single shop page display Two product but has a white space at the right. Not all the dashboard items are showing on a mobile device, half of the dashboard is hidden and its shifted to one side on desktop. How can you help fix this? Regards.
August 2, 2015 at 4:25 pm 64841
towhid towhid

Hello Olayinka,

Please provide your login details(also FTP) by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

August 3, 2015 at 11:44 am 64929
towhid towhid

Hello Olayinka,

I have fixed those issue you have mentioned. Can you please check your site now and let me know the result.

Thanks

August 3, 2015 at 12:36 pm 64941
Olayinka Olayinka

Hi the error has not been fixed.

The Dashboard is still not responsive on mobile and on desktop. There is still white spaces on the left side of store page.

I sent screenshot to @webdevs.com">support@webdevs.com

Kindly help fix ASAP.

Thanks.

August 3, 2015 at 6:23 pm 65046
towhid towhid

Hello Olayinka,

Can you please clear the browser cache and check what happen.

After checking please let me know the result.

Thanks

August 3, 2015 at 6:44 pm 65057
Olayinka Olayinka

Hi towhid,

The dashboard is still not responsive on mobile devices and the seller’s page is some how disorganized on mobile; the sidebar is not toggling and the page, one product is bigger than the other. I wish i can attach screenshot so you can see.

August 4, 2015 at 9:10 am 65149
M. Michele Rodriguez M. Michele Rodriguez

Mine displays like that in the seller store page on my phone. everything is squeezed off to the left and the banner stretches all the way across. Looks horrible. Please share the fix publically

August 4, 2015 at 6:05 pm 65259
towhid towhid

Hello,

Can you please share me a screenshot. Otherwise, I will not understand the actual fault.

Thanks

August 7, 2015 at 5:37 pm 65846
Olayinka Olayinka

Hi Guy,

Below are the screen shots.

Error on Mobile
1. This is how Seller’s dashboard is appearing on mobile devices, not all the buttons is showing, there by hindering sellers from uploading their products. I want it to be responsive.
Seller's dashboard

2. Seller’s store page Sidebar on mobile is not collapsible on mobile there by pushing the store downwards. I want the sidebar to be collapsible on mobile.
Seller's store sidebar

3. Products display on Seller’s store page scattered where as it should be two products per row. please kindly fix.
Product display on seller's shop

Error on Desktop:
1. Seller’s dashboard on desktop has been chopped off on desktop. Please kindly help fix
Seller's dashborad on desktop

2. Seller’s Store page has an empty space on the right side. Please kindly fix.
Seller's Store page on desktop

Please kindly help me fix this urgently because 95% of the seller’s use their phones and other mobile devices to access the website and now they can’t upload their product
Thanks

August 8, 2015 at 4:52 pm 65975
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

August 9, 2015 at 6:53 am 66046
Olayinka Olayinka

I have supplied the details. Awaiting your urgent response.

Regards.

August 9, 2015 at 11:33 am 66069
towhid towhid

Hello Olayinka,

Can you please check the site now and let me know the result. I have fixed those issue you have mentioned.

Thanks

For your kind information, please clear your browser cache when open the site.

August 9, 2015 at 1:19 pm 66083
Olayinka Olayinka

Hi,

The Seller’s Dashboard is now responsive and i will like to say thank you for that. However, The Seller’s Store page is now showing single product per row both on mobile devices and desktop, the sidebar is also at the top of the page on both mobile and desktop which is completely wrong, that’s 1. 2.) The website shop page/product listing page http://www.thebuypod.com/store is also disorganized.

See the screen shot below: DESKTOP
Seller’s Store page on Desktop with sidebar on top – The Sidebar should be on the side on desktop
Seller's Store page on desktop

Seller’s Store page on desktop with single product per row – There should be 4 products per row and not 1 product per row.
Seller's Store page on desktop 2

The website shop page ( http://www.thebuypod.com/store ): The page should have 4 products per row and not the way it is right now.
Website shop page/All product listing

See the screen shot below: MOBILE
Seller’s Store page on MOBILE with sidebar on top – Please kindly make the Sidebar should collapsible on mobile
Seller's Store page on mobile

Seller’s Store page on desktop with single product per row – There should be 2 products per row and not 1 product per row.
Seller's Store page on mobile 2

The website shop page ( http://www.thebuypod.com/store ): The page should have 4 products per row and not the way it is right now.
Website shop page/All product listing

Please, kindly help fix this ASAP.

Regards.

August 11, 2015 at 4:51 pm 66523
towhid towhid

Hello Olayinka,

Please allow me some time. I have to fix this issue after completing all of my works.

Thanks

August 12, 2015 at 2:12 pm 66677
Olayinka Olayinka

Helo Towhid,

Its exactly 3days ago today that I submitted this request and so I will to know how much time I should allow you to work on your works before fixing the issues I am having with the plugin I bought from you guys?

Right now, my users experience on my website is terrible.

Kindly help fix this as urgent as possible.

Brgds

August 12, 2015 at 4:00 pm 66709
towhid towhid

Hello Olayinka,

I am really sorry for my late reply. Our developer are working to fix this issue for you. We are very close to the fixing.

Thanks

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