I see how your support works.

You have support threads going way over 3 months.

Your product is not functional for one year now.

Thank you 🙂

Hello Gerald,

I have asked for your correct details. If you can provide me the correct login and ftp details then we can fix this very soon.

Thank you 🙂

Dokan’t bugs are like cockroaches.

You get one, and then 1000 more come out.

🙂

Dear Gerald, I was concerned about your negative posts and frustrations on the other thread, so I popped in here to see what is up with you. Disclosure: I do not work for WeDevs but I have spent a good deal of time leaning about Dokan and my in-house dev team has put together a couple tools for use on this platform because I believe it is a good platform (of WP/WooCommerce platforms) for use as a multivendor marketplace. Thus, I am personally “invested” in some way (as are many other Dokan users who have put their efforts into customization for their own site).

OK– now having said that. Please do not soil this forum with these unkind and negative posts like the one above. It is not funny nor is it respectful of me or the other Dokan users. If you care to complain and say whatever horrid things you’d like to the WeDevs team, you can “set reply as private” and rail away. We do not need to see your dirt.

I do suggest that you get together with your theme developer because we found, quickly, that our implementation of Dokan in our theme was a bit of a problem. The combination of the WeDevs team help and our own theme developer quickly and efficiently dealt with much of our theme-related problems (that seems to be what you have going on).

I wish you the best in success of your marketplace — and hope that you will begin to make positive contributions here on the forum. I don’t know if you can delete your reply #35996 to this thread — but certainly you could request the forum admin/wedevs to delete it for you since you may find yourself in a situation to be embarrassed by that type of post.

Regards