This topic contains 15 reply and 2 voices, and was last updated by towhid 4 years, 6 months ago
Viewing 15 Posts - 1 through 15 (of 15 total)
Author Posts
April 3, 2015 at 10:53 pm 40597
towhid Hi I have noticed that the image slider doesn't work on my iPad - no image appears. Obviously this doesn't look good. I am using the latest dokan plugin and the latest Dokan theme. Could you please advise a fix? Thanks much Neen
April 3, 2015 at 10:57 pm 40598
Neen Monty Neen Monty

It also doesn’t work on my Samsung Galaxy s4 – perhaps it doesn’t work on all many mobile devices. Many if my customers are in phones and tablets. Please fix. Thanks much
Neen

April 4, 2015 at 1:12 pm 40633
towhid towhid

Hello,

I have tested responsive issue of those devices you mentioned with Chrome Developer Mobile Emulator Tool but did not get any inconsistency. Can you please provide me the site link then I can check once again.

Thank you 🙂

April 6, 2015 at 10:17 am 40693
Neen Monty Neen Monty

Hi, the site is http://www.cellardooronline.com.au. I’ve tested it on a few mobile devices, including android tables and ipads, and it doesn’t look good. Any advice appreciated.
thanks
Neen

April 6, 2015 at 10:50 am 40698
towhid towhid

Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

April 9, 2015 at 8:57 am 40959
Neen Monty Neen Monty

Any update? I really can’t promote this site when it looks so terrible on the most popular mobile devices.

April 9, 2015 at 11:32 am 40981
towhid towhid

Hello Neen,

I did you get any logging details yet in our info. Can you please send me login details (FTP also) and leave a message in this topic.

Thank you 🙂

April 10, 2015 at 12:14 pm 41043
Neen Monty Neen Monty

OK, sorry. I have provided the details again. Thanks much.

April 11, 2015 at 6:28 pm 41119
towhid towhid

Hello Neen,

I have able to login your site successfully. I have noticed one thing you did not yet install woocommerce plugin. Please install Woo-commerce first then install dokan plugin. If dokan plugin installed prior then please update with latest version and let me know when done. After I will go for diagnosis the problem.

Thank you 🙂

April 13, 2015 at 9:44 am 41192
Neen Monty Neen Monty

Ofcourse I ahve woocommerce installed! That’s ridiculous, the site wouldn’t work at all without woocommerce??? Or am I misunderstanding you? I HAVE woocommerce installed. If you could please look into why my slider isn’t working on mobile devices I’d be grateful.

April 13, 2015 at 9:45 am 41193
Neen Monty Neen Monty

OMG…what have you don’t to my site??? I just went to look at it, and the site is completley non funtional!!! FIX THIS RIGHT NOW! What did you do????

April 13, 2015 at 9:46 am 41194
Neen Monty Neen Monty

did YOU uninstall woocommerce????THis is INSANE! you have destroyed my site!!! This is a new level of despicable for what is a very expensive plugin that has taken a year to get to the point where its close to usable. WHAT DID YOU DO to my site???

April 13, 2015 at 9:49 am 41195
Neen Monty Neen Monty

YOU decactivated WooCommerce!! it IS installed, but you must have deactivated it. I have reactivated it, and the site is fine. But OMG what were you thinking??? and how is this good support? YOU took my site offline!!! How long was it that way???

PLEASE look into the slider. And don’t touch anything else!

April 13, 2015 at 10:30 am 41198
towhid towhid

I am really sorry for the inconvenience. But true fact is I did not touch anything on your site. I just login on your site and noticed that woocommerce is not installed and log out then. But whatever, I have fixed the slider issue can you check please. I have just upload a test image. Please upload your desire image in slider section. You were tried to upload “http://localhost/beersotted/wp-content/uploads/2014/12/newbanner1.jpg” this image but it is not in server. So slider is not showing.

Thank you 🙂

April 13, 2015 at 5:57 pm 41259
Neen Monty Neen Monty

Thank you very much for the fix, and explaining the problem. Much appreciated. I am concerned at how woocommerce was deactivated, as I am the only person with access to the admin on the webstie, and I definately did not do it. Nevertheless, you have resolved my problem ( my silly error) and for that I am grateful.

thank you
Janine

April 13, 2015 at 6:19 pm 41266
towhid towhid This reply has been marked as private.
Viewing 15 Posts - 1 through 15 (of 15 total)