Home Forums Plugin Support SMS Verification Implementation & error

This topic contains 17 replies, has 2 voices, and was last updated by  Matthias 3 years, 5 months ago.

Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #70626

    Matthias
    Member
    Post count: 10

    Hello,

    I'm using WP 4.3 and the WP Residence theme (http://wpresidence.net/) – I've just purchased your plugin and I'm wondering how to properly implement the verification function upon registration? When you check the theme demo you can see that the registration form pops up using the menu bar entry. How would I place the sms verification field there?

    But even when I'm using the normal WP registration function there's an error: the field for entering the verification code doesn't show up at all. What's the reason for this?

    Thanks,

    Matt

    #70969

    towhid
    Participant
    Post count: 4505

    Hello Matthias,

    To configure the SMS verification in your site please check this documentation:

    http://docs.wedevs.com/how-to-use-sms-verification/

    Still if you have any other query please let me know. I am here to help you.

    Thanks

    #71166

    Matthias
    Member
    Post count: 10
    This reply has been marked as private.
    #71489

    towhid
    Participant
    Post count: 4505

    Hello Matthias,

    I will discuss about this issue with our developer. After the discussion, I will inform you. Please have a patience.

    Thanks

    #71851

    towhid
    Participant
    Post count: 4505

    Hello Matthias,

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #71866

    Matthias
    Member
    Post count: 10
    This reply has been marked as private.
    #72153

    towhid
    Participant
    Post count: 4505

    Hello Matthias,

    I have reproduced this issue but did not get any inconsistency. Can you please switch to a default WordPress theme – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and Twenty Fifteen? Then you will get the SMS verification field over the registration panel.

    Thanks

    #72199

    Matthias
    Member
    Post count: 10
    This reply has been marked as private.
    #72270

    towhid
    Participant
    Post count: 4505

    Hello Matthias,

    How will I fix the issue without the login details? Please provide the login details. After that, I will try my best to fix the issue.

    Thanks

    #72369

    Matthias
    Member
    Post count: 10
    This reply has been marked as private.
    #72460

    towhid
    Participant
    Post count: 4505

    Hello Matthias,

    Ok, then send me the theme. I think this would not breach any contract. I will add the verification field in the theme and send you the correct file.

    Thanks

    #73117

    Matthias
    Member
    Post count: 10
    This reply has been marked as private.
    #73406

    towhid
    Participant
    Post count: 4505
    This reply has been marked as private.
    #73420

    Matthias
    Member
    Post count: 10

    Your plugin does not say “works only with a few themes”. And buyers of your plugin can't send you their theme or login details to get a working plugin.

    Please refund my purchase as you promise in your refund policy.

    #73560

    towhid
    Participant
    Post count: 4505

    Hello Matthias,

    Our plugin works with most of the theme which followed WordPress coding standard. Now if your theme has extra functionality and it is conflicting with our plugin then it is not our plugin fault. As you are our customer for this reason I have requested you to provide your site details to fix your issue. Now if you can not provide any option to check and fix your issue then it is complicated to provide any solution. There are tons of themes in the marketplace so it is very difficult to test each and every theme with our plugin. For this reason, we have made this plugin compatible with WordPress default theme.

    I am requesting again to provide your admin login details or theme then I will fix your issue withing 24 hours.

    Thanks

Viewing 15 posts - 1 through 15 (of 18 total)

The topic ‘Implementation & error’ is closed to new replies.