Internal server error when items from multiple sellers are in cart

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This topic contains 15 reply and 3 voices, and was last updated by Nayem 8 years, 7 months ago
Viewing 15 Posts - 1 through 15 (of 15 total)
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September 9, 2015 at 9:54 pm 71175
Nayem Hi guys, I just purchased and installed Dokan plugin on a brand new WP installation with Woocommerce and Marketica theme, When I order items from more than one seller I get an Internal server error when I press the Place Order button. When I order items from only one shop everything is OK. I tried disabling all plugins and switched to TwentyFifteen theme and got no change. You can check this issue on http://super-fitze.ro, use sh1 as login and `1q as password or create your own. This is a test install so feel free to test it your own way. Please let me know where to look, I'm hurrying to get it to production site as soon as we can make it work. Thanks and regards, Alex Moise.
September 10, 2015 at 12:19 pm 71237
Nayem Nayem

Hello,

Which payment gateway are you using? If you are using chained payment then please let me know.

September 10, 2015 at 1:06 pm 71248
Alex Moise Alex Moise

Hello Nayem,

I am only using Cash on Delivery – this is the only method activated now in WooCommerce.
It works perfect for orders with items from single seller.

This is a problem only in Dokan Pro (the Lite version was OK when tested)

Let me know what to do.

Thanks and regards,
Alex Moise.

September 10, 2015 at 1:23 pm 71250
Nayem Nayem

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

September 10, 2015 at 2:15 pm 71260
Alex Moise Alex Moise

Yup, I send all details in the form and created the backup.

This is a test machine anyway, so feel free to do whatever it takes to discover the issue as quick as you can!

Thanks and regards,
Alex Moise.

September 10, 2015 at 2:36 pm 71262
Nayem Nayem

Hello,

Please allow us some time to check your site. I will come back to you after finishing my testing.

Thanks.

September 10, 2015 at 2:40 pm 71263
Alex Moise Alex Moise

Sure Nayem, check the site as you see fit,

Thanks and regards,
Alex.

September 13, 2015 at 6:07 pm 71641
Nayem Nayem

We are working on this. I will notify the update tomorrow. Please keep patience.

Thanks.

September 13, 2015 at 6:52 pm 71648
Alex Moise Alex Moise

Thank you. Looking forward to the update.

Regards,
Alex.

September 14, 2015 at 2:58 am 71677
wei shen wei shen

Hi,

I got the same issue and have already discussed it with Towhid. Please let me informed when you have a solution.

Thanks

September 14, 2015 at 1:02 pm 71707
Nayem Nayem

We have fixed this issue. In our next release this fix will be available. Please keep patience.

Thanks.

September 14, 2015 at 1:21 pm 71712
Alex Moise Alex Moise

This is great news Nayem, thank you,

Please let me know when the new release or the fix will be available for me. This is blocking my project and place a great pressure on me, so keeping patience becomes harder every day.

Regards,
Alex.

September 14, 2015 at 1:23 pm 71714
Nayem Nayem

We will release an update within 24 hours.

September 14, 2015 at 1:33 pm 71716
Alex Moise Alex Moise

That’s awesome, thanks!

September 14, 2015 at 7:56 pm 71787
Alex Moise Alex Moise

Hi, I downloaded ver. 2.4.5. and tested, seems ok now, keep in touch.

Thank you for your efforts!
Alex.

September 15, 2015 at 10:19 am 71818
Nayem Nayem

I am marking this topic as resolved.

Viewing 15 Posts - 1 through 15 (of 15 total)
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