Home Forums Theme Support Dokan Internal server error when items from multiple sellers are in cart

This topic is: resolved

This topic contains 15 replies, has 3 voices, and was last updated by  Nayem 3 years, 10 months ago.

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #71175

    Alex Moise
    Participant
    Post count: 18

    Hi guys,
    I just purchased and installed Dokan plugin on a brand new WP installation with Woocommerce and Marketica theme,

    When I order items from more than one seller I get an Internal server error when I press the Place Order button.

    When I order items from only one shop everything is OK.

    I tried disabling all plugins and switched to TwentyFifteen theme and got no change.

    You can check this issue on http://super-fitze.ro, use sh1 as login and `1q as password or create your own. This is a test install so feel free to test it your own way.

    Please let me know where to look, I'm hurrying to get it to production site as soon as we can make it work.

    Thanks and regards,
    Alex Moise.

    #71237

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Which payment gateway are you using? If you are using chained payment then please let me know.

    #71248

    Alex Moise
    Participant
    Post count: 18

    Hello Nayem,

    I am only using Cash on Delivery – this is the only method activated now in WooCommerce.
    It works perfect for orders with items from single seller.

    This is a problem only in Dokan Pro (the Lite version was OK when tested)

    Let me know what to do.

    Thanks and regards,
    Alex Moise.

    #71250

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #71260

    Alex Moise
    Participant
    Post count: 18

    Yup, I send all details in the form and created the backup.

    This is a test machine anyway, so feel free to do whatever it takes to discover the issue as quick as you can!

    Thanks and regards,
    Alex Moise.

    #71262

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please allow us some time to check your site. I will come back to you after finishing my testing.

    Thanks.

    #71263

    Alex Moise
    Participant
    Post count: 18

    Sure Nayem, check the site as you see fit,

    Thanks and regards,
    Alex.

    #71641

    Nayem
    Moderator
    Post count: 6480

    We are working on this. I will notify the update tomorrow. Please keep patience.

    Thanks.

    #71648

    Alex Moise
    Participant
    Post count: 18

    Thank you. Looking forward to the update.

    Regards,
    Alex.

    #71677

    wei shen
    Member
    Post count: 13

    Hi,

    I got the same issue and have already discussed it with Towhid. Please let me informed when you have a solution.

    Thanks

    #71707

    Nayem
    Moderator
    Post count: 6480

    We have fixed this issue. In our next release this fix will be available. Please keep patience.

    Thanks.

    #71712

    Alex Moise
    Participant
    Post count: 18

    This is great news Nayem, thank you,

    Please let me know when the new release or the fix will be available for me. This is blocking my project and place a great pressure on me, so keeping patience becomes harder every day.

    Regards,
    Alex.

    #71714

    Nayem
    Moderator
    Post count: 6480

    We will release an update within 24 hours.

    #71716

    Alex Moise
    Participant
    Post count: 18

    That's awesome, thanks!

    #71787

    Alex Moise
    Participant
    Post count: 18

    Hi, I downloaded ver. 2.4.5. and tested, seems ok now, keep in touch.

    Thank you for your efforts!
    Alex.

Viewing 15 posts - 1 through 15 (of 16 total)

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