This topic contains 27 reply and 4 voices, and was last updated by Nayem 4 years, 9 months ago
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January 18, 2015 at 10:44 pm 34467
Nayem Hello, When I generate an invoice PDF, The PDF that is generated looks nothing like the one represented on the screen within the invoice tab in my wordpress. There is also extra partial address information included at the top that makes this PDF completely unusable to send to a client. I am aware that I can modify the CSS in the mail.php file, but there must be something wrong with my installation as the PDF looks very unprofessional as compared to the on screen invoice. Please let me know what we can do to fix this. Thank you, --Scott
January 19, 2015 at 2:17 pm 34504
Nayem Nayem

Hello Scott,

I have tested your issue in my side but everything was working fine here. You can also check in our demo site- demo.wedevs.com. Please check and let me know. If you can then provide a screenshot of your generated invoice and mark that area.

Thank you 🙂

January 26, 2015 at 8:34 pm 35054
Scott Scott
January 27, 2015 at 10:44 am 35089
Nayem Nayem

I did not get your reply.

January 27, 2015 at 7:27 pm 35119
Scott Scott
January 27, 2015 at 7:28 pm 35121
Nayem Nayem

I am not able to see your reply. Can you please post your reply again?.

January 27, 2015 at 7:30 pm 35122
Scott Scott

It looks like responding by email is not working on your site.

Here was my original reply:

Hello,
This is strange because it is not happening in your test environment.

Is it possible that I can get a refund for this plugin? It does not meet my needs.

Thank you,
–Scott

January 28, 2015 at 4:00 am 35148
Matthew Matthew

I am having the dame issue – please see – earthscape.emanagement4u.com/images/Invoice_pdf.pdf

Look above the paid

January 28, 2015 at 1:56 pm 35182
Nayem Nayem This reply has been marked as private.
January 29, 2015 at 10:49 pm 35329
Matthew Matthew This reply has been marked as private.
January 31, 2015 at 11:05 am 35404
Nayem Nayem

Hello Matthew,

Can you please check in our demo site- http://demo.wedevs.com/pm. Everything is fine here. So i think there is a problem in your settings or something is happening there in your site.

Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

February 2, 2015 at 2:55 am 35473
Matthew Matthew

I sent you login details – the invoice form worked fine before (except the pdf printing) but now it does not

On Jan 31, 2015, at 12:05 AM, weDevs Team wrote: > Nazmul Hassan Nayem wrote:

Hello Matthew,

Can you please check in our demo site- http://demo.wedevs.com/pm [0].
Everything is fine here. So i think there is a problem in your settings or
something is happening there in your site.

Please provide your login details by using this form –
http://wedevs.com/provide-login-details/ [1]. I will have a look what is going
wrong.

Thank you :)

Matthew Binet
706-399-0899
1-(888) 499-2881
1-(866) 720-1843 (F)
matt@edominators.biz
http://www.edominators.biz
CEO, eDominators

February 2, 2015 at 9:47 pm 35540
Matthew Matthew

The street address is showing up twice on the PDF – I am only doing it once

February 3, 2015 at 11:09 am 35578
Nayem Nayem

Hello Matthew,

I did not get your details yet. Can you please resend it again?.

February 3, 2015 at 11:26 am 35582
Matthew Matthew

When u go to print out he PDF is says he address twice ? Also it does not email out the invoice

February 16, 2015 at 12:44 pm 36798
Blake Blake

I have having the same issue as Matthew with the 3rd and 4th lines of the address showing up at the top of the pdf invoice: http://dbarcade.com/wp-content/uploads/2015/02/Screen-Shot-2015-02-16-at-12.29.28-AM.png

I have installed add-ons “Project Frontend” and “Sub Task”, and these work perfectly no issues. I don’t believe there are any issues with my setup. Was there a solution to Matthew’s issue that could help me fix my issue?

I also check out the DEMO site before I purchase anything from you guys. I know the pdf looks fine there. However, my pdf does not look like the demo.

Thank you for your help.

Viewing 15 Posts - 1 through 15 (of 27 total)