Home Forums Theme Support Dokan Issues after upgrading from DOkan lit to DOkan 2.4.2 pro

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This topic contains 23 replies, has 2 voices, and was last updated by  Nayem 3 years, 10 months ago.

Viewing 9 posts - 16 through 24 (of 24 total)
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  • #69638

    Nayem
    Moderator
    Post count: 6480

    Hello LL,

    To get rid of 404 pages, you have to change the permalinks settings. If you do not want to change the permalinks settings then we will not be able to fix those 404 errors. Please allow me to change the permalinks settings.

    1. I have checked the attributes option and it was saving correctly.
    2. Yes, in your site product tags are not saving. We will fix it in your site.
    3. Review page is working fine but from the product page it is showing 404 because of the permalinks settings.
    5. Can you please tell me which sidebar is not working correctly?
    6. I saw that you are using WPML in your site. WPML is not compatible yet with Dokan plugin. If you want to translate your site in the Hebrew language then download the translation file from- http://translate.wedevs.com/projects/dokan-plugin/he/default.

    From this page of translation, you can easily export the .po or .mo file. Please check the screenshot-

    7,8,9- We will try to fix your store page style issue. There are few issues in your theme style for that reason it is not showing the store page correctly. No need to worry, I will try to fix your store style.
    10. Here is the store URL – yourdomain.com/store/tempadmin/. You can change the word /store/ to your own word. You have to do it from Dokan->settings->General->Seller Store URL.
    11. The header menu is coming from Dokan theme. It is not plugin feature. As you are using a different theme for that reason, that header option is not available there. If you want to get the header as like as our Dokan theme then you have to add few custom codes in your theme.

    12. Become a seller button will appear on the my-account page. It is looking smaller because of your theme style.

    To fix your issues, I have to deactivate all plugins except Dokan and WooCommerce. Also, I have to set the permalinks as “Post name” and “product”. After that, I can easily check and fix your issues. If you do not allow me to deactivate your plugins or change your permalinks then I will not be able to fix your issues.

    Thanks.

    #69644

    L L
    Member
    Post count: 25

    First of all did you change the languga on my site or any settings?
    I gave you the login today and suddenly i see some words are set to english and not to hebrew like here:
    For example now it says here month in english:
    https://gyazo.com/c4fed17324bfb9f7bbba97c9db5c01f6
    Also all of your store is now in english – what did you touch? You are the only one that has access now!
    What else did you change on my site?

    Now you need to know that once you change the permalink of the site, ALL current links will stop working!
    It happened to me once when i tried to fix Dokan and my site went down the toilet. If you need to break my site in order to fix your plugin I prefer to keep my site up and just give me a refund. I never ever heard of any plugin that asks you to change permalinks to the entire site.
    ALso you want me to break a live site with disabling all plugins to test your plugin. Its a live site!
    I cant just stop the entire site. People use it.
    As I said, if you want to change the permalinks, you need to provide a way to redirect the old pages to the new ones as I am not going to break my entire site once again. Last time i tried to fix Dokan Google sent me thousands of 404's and i lost rankings!

    1. How exactly attributes works?
    I choose an attribute and nothing happens:
    https://gyazo.com/76351fe58172b970d6a4c0f546492a73
    It doesnt give me any options from that attribute to choose from

    2.
    ok so fix it but dont break my site while doing it. WHy upgrading your plugin to 2.4.3 didnt fix it automatically?
    Thats how every other plugin works.

    5. The store sidebar. If I enable it , it shows nothing just a non working banner

    6.
    I have exported the po file of hebrew, and placed it here:
    https://gyazo.com/c3797181e3fb91cd65a141c29c6a3a87

    I dont see any thing in hebrew on the store:
    https://gyazo.com/da40dda21c12ad57ce2bfb4b4318f63c

    7,8,9 – ok thank you. i been waiting for long for that. I cant let any seller use the shop like that.
    Also the store button's text is gone ehile visited once:
    https://gyazo.com/bd4e733778152d20d0e34d722e0ee7e9
    There is no way to read anything on these buttons. Same thing happens in the store registration page and in the file upload module – the button is white and the text is not shown on it.

    10. I wanted to use the word tempadmin in hebrew
    Your store creaton form doesnt allows it. When it creates the URL it becomes blank like —

    11. What header do you refer to? My question didnt mention an header. Please send a screen shot.
    I cant even see any store on your demo as they are all broken.

    I can maybe set a time when you can disable the plugins, but again as to the permalinks your suggested permalinks breaks the entire site and will create every current indexed page to got to a 404 page – what is your suggestion for that?
    I am not going to un-index every page i have on my site and have it go to a 404. That doesnt make sense.

    I also asked not to place any link to my site on your reply but you still placed it in your last reply. Please remove ASAP.
    I need my site fixed asap as i am giving up on your plugin. i dont have any other plugin that caused me so much issues and took so much time.

    Lior

    #69717

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #69718

    L L
    Member
    Post count: 25

    Which files did you change and did you create backups?
    I need full documentation of your changes
    As I said dokan needs to work with basic plugins and with a compatible theme

    #69719

    L L
    Member
    Post count: 25

    The buttons are still not seen:
    https://gyazo.com/82973db62f01df98f7bb765df10e5124

    There is no text on them.

    I see that the store page looks much better now – thank you.
    ALso the reviews button seems to work

    Here is there a way for you to fix the store images:
    https://gyazo.com/ded4986364e6b71db6bb67f9704d3e7a
    Each one is different size

    Which files do you change to fix the layout? I need to document that.

    Also what about the hebrew language? Why the po file i have downloaded from your server and uploaded didnt do anything? WHere do i need to place it? which directory?

    #69720

    L L
    Member
    Post count: 25

    also how did you fix the reviews without changing the permalinks?

    #69724

    L L
    Member
    Post count: 25

    I just tried to login and I cant login to wordpress admin now – i get blank page!:
    https://gyazo.com/11251a3c81db449acc44993a1e51aa2c

    What did you change?

    #69725

    L L
    Member
    Post count: 25
    This reply has been marked as private.
    #69745

    Nayem
    Moderator
    Post count: 6480

    Hello,

    We did not login to your admin area and did not touch your plugin or any settings. Through FTP we have added some css style in your theme's style.css file and checked the store page.

    Right now I can see that WooCommerce is not activated your site. Please activate WooCommerce plugin in your site.

    Yes, we can fix the store page image size and also the button, you have mentioned in the screenshot.

Viewing 9 posts - 16 through 24 (of 24 total)

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